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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Hotel with spa, near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Bar (on property)
Indoor pool
Breakfast and dinner served
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
The price is RM358
RM429 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Separate bath and shower
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby

Novotel Cardiff Centre

Pool
Spa
Airport transfer
Pet-friendly
8.0 out of 10, Very good, (1003)
The price is RM321
RM385 total
includes taxes & fees
5 Jan - 6 January 2025
Novotel Cardiff Centre
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About the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

What's nearby

  • St. David's - 8 min walk - 0.7 km
  • Cardiff International Arena - 11 min walk - 0.9 km
  • Cardiff Castle - 11 min walk - 1.0 km
  • Principality Stadium - 14 min walk - 1.2 km
  • Cardiff University - 17 min walk - 1.5 km

Getting around

  • Cardiff International Airport (CWL) - 30 min drive
  • Bristol International Airport (BRS) - 75 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Mercure Cardiff Holland House Hotel & Spa puts you in a great location, within a 15-minute walk of Cardiff Castle and Principality Stadium. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English, French, Hungarian, Polish, Spanish

At a glance

DONE

Hotel size

    • 172 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 21.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 81
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 21.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Mercure Cardiff Holland House Hotel
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self-parking costs GBP 21.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Mercure Cardiff Holland House Hotel & Spa?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an on-site restaurant, Urban Bar & Kitchen.
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Cardiff Castle. Our travellers say that the local area is very central.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Conrad, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quality
Great hotel, awesome location, and amazing room - very good value for money
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It’s ok.
asha, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Avoid if you can
Stayed for work event and wouldn't stay here again. Paid £170 for the room £21 for parking. The room was very outdated and cold. Holes and stains all over the carpet. Room didn't include breakfast so find the cost very unreasonable considering the state of the hotel. Definitely needs investment in the rooms.
Ethan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anne Isabel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always good!!
Always a good stay, great service and hotel
kristian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Cordell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

60birthday
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Charlotte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The room and beds were very comfortable. The service in the restaurant and bar were incredibly slow which ruined the overall experience. Otherwise it was ok.
Brett, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Xmas Market Sojourn!
We came for 2 nights to do the Cardiff Xmass markets. It was a really comfortable room on the 14th floor with an outstanding view. The room did have signs of wear and tear but it was clean and smart and the bathroom was luxurious. We had dinner on the first night in the restaurant and the food was fresh, hot and tasty although the menu was a little likited for our tastes. The pool and hot tub were a lovely extra in a city. We also liked its proximity to the city centre, a 5 min walk.
Rachel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alix, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yonas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Deqa, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service but a NO if you require parking
We had a good experience. Rook was clean and had all facilities, including iron and blow dryer. Stayed for 3 nights and for 2 days we got mini bar top up. Breakfast was ok but limited, no fried egg or cake type stuff. 3 nights costed me £63 for parking,if I knew this in time i would have booked a different hotel.
TUNJI EMMANUEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very comfortable nice big rooms
tasha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely place, good prices. Bar service was very slow. But the staff were nice. Room was clean simple and comfortable.
Dan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Charging £10 for the swimming pool when you charge is £21.00 for overnight parking and XYZ amount for the room is pretty poor... no water cups available at the spa reception.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review