Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Non-smoking
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurants
Breakfast available
Self parking
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Snack bar/deli
ATM/banking services
Vending machine
Microwave in a common area
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Blackout curtains
Lift
The current price is RM1,215
RM1,215
RM1,337 total
1 Sept - 2 Sept
Room options
Available filters for rooms
Showing 25 of 25 rooms
View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access
Family Room, Non Smoking(for 8 people) with Welcome Lounge Access
Buffet Dining 'Akala The Park Front Hotel - 4 min walk
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About this property
Oriental Hotel Universal City
When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, only a five-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.
Languages
Japanese
At a glance
DONE
Hotel size
330 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (JPY 3000 per day)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Shared microwave
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Lockers available
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children
Parking
Covered self-parking costs JPY 3000 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka
Frequently asked questions
Does Oriental Hotel Universal City offer free cancellation for a full refund?
Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Hotel Universal City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel Universal City?
Yes. Self-parking costs JPY 3000 per day. Parking spaces may be limited.
What are the check-in and check-out times at Oriental Hotel Universal City?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Oriental Hotel Universal City and nearby?
Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).
Are there restaurants at or near Oriental Hotel Universal City?
Yes, there's an on-site restaurant.
What's the area around Oriental Hotel Universal City like?
Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travellers say that the area is walkable and good for families.
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Oriental Hotel Universal City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Family friendly
Restaurant
Train station
Breakfast
Food
Store
Lobby
What guests liked
The breakfast buffet offered a wide variety of options and was highly praised for its quality and delicious food. (23 reviews)
The property offers a convenient location with numerous dining options and restaurants nearby. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
19 Jul 2025
This was a nice hotel
Tanya
Tanya, 2-night trip
10/10 Excellent
17 Jul 2025
Perfect location, close to the train station and just a couple minutes from USJ.
Andy
Andy, 1-night trip
10/10 Excellent
17 Jul 2025
Short walk to usj, surrounded by shops and food options.
James
James, 3-night trip
10/10 Excellent
17 Jul 2025
Very close to universial and staff very friendly
minjia
minjia, 2-night trip
10/10 Excellent
11 Apr 2025
Great place to stay!
Max
Max, 9-night trip
6/10 Okay
21 Jun 2025
very nice hotel, was nice to have the washer/dryer in the room if needed!
Lana
Lana, 3-night trip
6/10 Okay
29 Jun 2025
Small rooms and expensive but free food and amazing location- overall great.
George
George, 2-night trip
10/10 Excellent
24 Jul 2025
This is an excellent choice for anyone interested in visiting Universal Studios Japan
Cornelius
Cornelius, 3-night trip
10/10 Excellent
18 Jul 2025
Really close to the park
Francisco
Francisco, 2-night trip
10/10 Excellent
7 Jun 2025
Location amazing, the free ice cream a nice daily treat, staff super friendly and rooms beautiful.
Raminder
Raminder, 3-night trip
10/10 Excellent
20 Jun 2025
Loved that it was right at the entrance of the park and the city walk was right outside the hotel. Amazing service especially from the front desk
Halley
Halley, 2-night trip
10/10 Excellent
14 Jul 2025
The property was well secured, in a perfect location. Everyone is really nice.
Maria
Maria, 3-night trip
10/10 Excellent
5 Jun 2025
Perfect for a USJ trip.
Edward
Edward, 1-night trip
8/10 Good
29 Jul 2025
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Wai Ki
Wai Ki, 1-night trip
10/10 Excellent
3 Jul 2025
Very friendly staff and tasty breakfast to start the day. Love it.
Irene
Irene, 4-night trip
10/10 Excellent
24 Jul 2025
They have a great welcome lounge with live kitchen service!
Vlad
Vlad, 3-night trip
6/10 Okay
28 May 2025
Convenient Hotel for visiting the Universal Parks in Japan
Luis
Luis, 2-night trip
10/10 Excellent
31 Mar 2025
Great stay easy access to USJ
Jackielou
Jackielou, 2-night trip
10/10 Excellent
19 Jun 2025
Good location, service was good, room was clean. Enjoy the free ice cream and hot dog.
JUE
JUE, 2-night trip
10/10 Excellent
25 Jul 2025
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Catherine
Catherine, 3-night trip
10/10 Excellent
17 Apr 2025
Great area for staying at Universal Studios
Andrew
Andrew, 2-night trip
10/10 Excellent
26 Apr 2025
Excellent Hotel and strongly recommend. Very clean and spacious!
Chen
Chen, 2-night trip
10/10 Excellent
1 May 2025
Good place for all
Kevin
Kevin, 1-night trip
10/10 Excellent
14 Apr 2025
Perfect location
A great hotel in a central location in Osaka. Comfortable, good sized rooms, great shower!