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Sercotel Hotel Pozuelo

3.5 star property
Pozuelo de Alarcon hotel with restaurant and bar/lounge

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Photo gallery for Sercotel Hotel Pozuelo

Front of property – evening/night
Minibar, in-room safe, desk, free WiFi
Breakfast and lunch served, local cuisine
Lobby sitting area
Lobby sitting area
At Sercotel Hotel Pozuelo, unwind with a coffee at the on-site cafe or explore the local cuisine at Filarmonia Restaurant. Connect to WiFi and take advantage of a front-desk safe, luggage storage, and wedding services that make your stay memorable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

Feel at home (6)

  • Full-sized fridge/freezer
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
The current price is RM391
RM430 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, free WiFi

Classic Twin Room

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

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Front of property

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8.4 out of 10, Very good, (386)
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About the area

Map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223

What's nearby

  • Madrid Zoo Aquarium - 11 min drive - 9.7 km
  • Gran Via - 12 min drive - 13.0 km
  • Royal Palace of Madrid - 13 min drive - 13.2 km
  • Plaza Mayor - 14 min drive - 14.1 km
  • Puerta del Sol - 16 min drive - 14.6 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid El Barrial-Centro Comercial Pozuelo Station - 5 min drive
  • Madrid Aravaca Station - 6 min drive
  • Pozuelo Station - 27 min walk
  • Belgica Station - 17 min walk
  • Dos Castillas Station - 22 min walk
  • Pozuelo West Station - 28 min walk

Restaurants

  • ‪Cafe Pizarro - ‬9 min walk
  • ‪Suri - ‬7 min walk
  • ‪La Cocina de Cecilia - ‬15 min walk
  • ‪La Cantina de Pozuelo - ‬13 min walk
  • ‪La Casica - ‬2 min walk

About this property

Sercotel Hotel Pozuelo

At Sercotel Hotel Pozuelo, you'll be within a 15-minute drive of Madrid Zoo Aquarium and Gran Via. Guests looking for a bite to eat can visit Filarmonia Restaurant, which serves local cuisine and is open for breakfast and lunch. Other features include a bar/lounge and a snack bar/deli.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 12 per day)
    • On-site parking is limited
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Filarmonia Restaurant – This restaurant specialises in local cuisine and serves breakfast and lunch.
Cafe-Bar – This café specialises in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Parking

  • Self-parking costs EUR 12 per day

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Pozuelo Pozuelo De Alarcon
Hotel Pozuelo
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Does Sercotel Hotel Pozuelo offer free cancellation for a full refund?

Yes, Sercotel Hotel Pozuelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Hotel Pozuelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sercotel Hotel Pozuelo?

Yes. Self-parking costs EUR 12 per day. Parking spaces may be limited.

What are the check-in and check-out times at Sercotel Hotel Pozuelo?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Sercotel Hotel Pozuelo?

No, this hotel doesn't have a casino, but Casino Gran Via (14-min drive) and Casino de Madrid (15-min drive) are both nearby.

Are there restaurants at or near Sercotel Hotel Pozuelo?

Yes, Filarmonia Restaurant offers local cuisine.

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Sercotel Hotel Pozuelo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice place to stay
Veronica, 2-night trip

8/10 Very good

Staff was nice, helpful and friendly
ALTAF, 3-night trip

10/10 Exceptional

Loved our stay there! Also staff is super friendly! Recommended!
ahmed, 1-night trip

6/10 Good

Low class Hotel
Ramon, 1-night trip

10/10 Exceptional

Very beautiful
Barinderjit, 4-night trip

10/10 Exceptional

Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Rubén, 1-night trip

10/10 Exceptional

Excellent choice!
Eduardo, 5-night trip

10/10 Exceptional

Quiet and convenient
Murray, 5-night trip

10/10 Exceptional

Convenient hotel near ESIC
Silvia, 7-night trip

10/10 Exceptional

Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Mark, 8-night trip

10/10 Exceptional

Super
Pablo, 3-night trip

10/10 Exceptional

Great!
Iñaki, 1-night trip

10/10 Exceptional

Excellent service
Carlos, 7-night trip

10/10 Exceptional

Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Edicer, 3-night trip

10/10 Exceptional

Good price
Gustavo, 2-night trip

10/10 Exceptional

A hidden gem
A nice and clean hotel with warm friendly staff. There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city. The area felt safe and clean with no problems. I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by. You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Kevin, 2-night trip

8/10 Very good

The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Bernadette, 7-night trip

10/10 Exceptional

Birgitte, 2-night trip

10/10 Exceptional

De maravilla
Luis, 3-night trip

8/10 Very good

Marcos, 1-night trip

10/10 Exceptional

Cómodo, bonito y confortable
Hotel cómodo, bonito y confortable. Junto a un trato humano excelente t una comida aceptable, no pido más. Alojamiento recomendable; hay detalles que se podrian mejorar, xq nada es perfecto y todo es susceptible de mejorar. En general, perfecta la estancia.
Elena, 1-night trip

10/10 Exceptional

Jederzeit wieder!
Sehr schönes Hotel von außen, was sich auch in der Innenausstattung zeigte. Restaurant innerhalb des Hauses, sehr nettes Personal, mehrsprachig natürlich.
1-night trip

10/10 Exceptional

Franc, 1-night trip

8/10 Very good

Marcos, 2-night trip

10/10 Exceptional

Hôtel sympathique en dehors de Madrid. Bien équipé. Chambres spacieuses. Personnel très agréable et à l’écoute. Restaurant sur place ainsi que qq autres à proximité permettant de déjeuner ou dîner.
patrick, 3-night trip