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Aparthotel

Boutique Urban Madrid Serrano

2.0 star property
Apartment with kitchenette, near Bernabéu Stadium

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Photo gallery for Boutique Urban Madrid Serrano

Experience the urban lifestyle in this contemporary building with a mix of residential and commercial spaces.
Relax in a serene space with a large bed, sofa, and dining table, surrounded by sheer curtains and two flat-screen TVs.
Relax in this stylish room with a comfortable bed, sofa, and armchair, perfect for unwinding.
Explore the modern corridor, lined with informative posters and lush greenery.
Relax in a serene space with a large bed, flat-screen TV, and a potted plant.
This aparthotel puts you a short five-minute drive from Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is only a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.

Reviews

6.8 out of 10
Good

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchenette
  • Refrigerator
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • 75 smoke-free apartments
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Private bathroom
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)

Room options

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7.6 out of 10, Good, 164 reviews
The price is RM240
RM264 total
includes taxes & fees
24 Aug - 25 Aug
Live It Gran Via
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About the area

Map
Diego De Leon 10, Madrid, 28006

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Gran Via - 3 min drive - 2.2 km
  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km
  • El Retiro Park - 6 min drive - 4.0 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 19 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Nunez de Balboa Station - 5 min walk
  • Ruben Dario Station - 9 min walk
  • Gregorio Maranon Station - 10 min walk

Restaurants

  • ‪El Asador de Aranda - ‬1 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Castizo - ‬2 min walk
  • ‪Naked & Sated - ‬2 min walk
  • ‪Nájera Plus - ‬2 min walk

About this property

Boutique Urban Madrid Serrano

This aparthotel puts you a short five-minute drive from Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is only a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 75 apartments
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Private bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (861 square feet)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 rooms
  • 7 floors
  • 1 building
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of EUR 50

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Orion Apart Hotel Madrid
Bluesense Madrid Serrano Aparthotel
Orion Apart Madrid
Orion Apart
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid
HELP_OUTLINE

Frequently asked questions

Does Boutique Urban Madrid Serrano offer free cancellation for a full refund?

Yes, Boutique Urban Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at this aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at this aparthotel?

Sorry, there's no on-site parking at this aparthotel.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon.

Does Boutique Urban Madrid Serrano have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

What's the area around Boutique Urban Madrid Serrano like?

Boutique Urban Madrid Serrano is a short 5-minute walk from Nunez de Balboa Station and 2 minutes' walk from U.S. Embassy.

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Boutique Urban Madrid Serrano Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Location
Room
Breakfast
Lobby
Coffee

Reviews

6/10 Okay

+Wifi is free +a lot of supermarkets/bakerys/restaurants nearby +friendly staff +soap/shampoo given -Dirty towels -you can nearly hear everything through the walls -probably bed bugs
Vincent, 5-night trip

4/10 Poor

Excellent location, but the room had a cigarette smell. It wasn't very clean.
Charlotte, 2-night trip

10/10 Excellent

The suites are amazona if you want to enjoy madrid is very close to restaurante and metro. Very clean in general was an amazing stay
christel de ajuria, 6-night trip

8/10 Good

Nice small hotel in Salamanca
Maria, 6-night trip

10/10 Excellent

Great location!
Beatriz, 4-night trip

8/10 Good

Good basic place. Good location
2-night trip

8/10 Good

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Felix, 1-night trip

10/10 Excellent

Love it
Gerardo, 10-night trip

10/10 Excellent

The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Juan Carlo, 6-night trip

6/10 Okay

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Jessica, 1-night trip

10/10 Excellent

Clean and comfortable room
cesar, 1-night trip

4/10 Poor

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Jose Angel, 2-night trip

10/10 Excellent

Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
GABRIEL, 10-night trip

10/10 Excellent

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
4-night trip

6/10 Okay

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Marjorie, 3-night trip

6/10 Okay

Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Tung, 3-night trip

2/10 Terrible

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
GUSTAVO, 1-night trip

10/10 Excellent

Ariel, 1-night trip

6/10 Okay

Air conditioning it’s not working good
Ana Belen, 5-night trip

2/10 Terrible

NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Sarah, 2-night trip

2/10 Terrible

abusive enployees. They charge me an extra rate without my permitió. , they lock everyday the room The floor broken. They made me angry everyday. I want my money back
MARIA, 1-night trip

6/10 Okay

Good location in a better part of town.,

The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
Kate, 1-night trip

2/10 Terrible

The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
Joelito, 1-night trip

8/10 Good

Agradable y comodo. tenía cita en la embajada americana y es perfecto porque está a 2 minutos andando. Lo único que no me ha gustado nada es que se retrasó el tren y cuando llamé para solicitar retrasar el checkin me dijeron que o llegaba en el horario o no podría entrar. Muy desagradable.
Nuria, 1-night trip

10/10 Excellent

EDGAR, 6-night trip