When you stay at Hotel St-Etienne, you'll be within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. For a bite to eat, guests can visit Restaurant St Etienne, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
43 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time ends: anytime
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) on weekday mornings 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Television in common areas
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Sleep well
Blackout curtains
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Restaurant St Etienne – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 5.50 per person
Policies
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel St-Etienne Lourdes
Hotel St-Etienne
St-Etienne Lourdes
Saint Etienne Lourdes
Hotel St-Etienne Hotel
Hotel St-Etienne Lourdes
Hotel St-Etienne Hotel Lourdes
Frequently asked questions
Does Hotel St-Etienne offer free cancellation for a full refund?
Yes, Hotel St-Etienne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel St-Etienne?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel St-Etienne?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel St-Etienne?
Check-in ends: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel St-Etienne?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (25-min drive) is nearby.
What is there to do at Hotel St-Etienne and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course.
Are there restaurants at or near Hotel St-Etienne?
Yes, there's an on-site restaurant, Restaurant St Etienne.
What's the area around Hotel St-Etienne like?
Hotel St-Etienne is in the heart of Lourdes, a short 8-minute walk from Lourdes Station and 10 minutes' walk from Basilica of Our Lady of the Rosary.
Hotel St-Etienne Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
6 June 2024
Near Grotto & Fair Price
3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.
Mrs Angelia
Mrs Angelia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 March 2023
Anna
Anna, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 November 2022
Good deal
David
David, 7-night trip
Verified Expedia guest review
8/10 Very good
27 October 2022
EVELYN
EVELYN, 2-night trip
Verified Travelocity guest review
4/10 Fair
17 April 2022
Very basic
Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.
Perpetua
Perpetua, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2020
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 March 2020
Ma Dolores
Ma Dolores, 4-night family trip
Verified Hotels.com guest review
6/10 Good
26 November 2019
Front desk was helpful for us to locate street parking upon arrival.
Chairs at the lounge (arm rests) mostly have holes.
We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down.
TV size was too tiny for the room size and only 1-3 english channels, no cable .
Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time.
Very accomodating in giving us hot water. No (small) fridge in the room
Toiletries do not included shampoo
Towels are more like kitchen towels, very thin and do not smell fresh.
Our beds were made daily which was great.
Heating source was small and did not warm the room well enough, and also took long to warm the room.
It is an old building.
Lady receptionist always pleasant though.
Visitor
Visitor, 10-night romance trip
Verified Travelocity guest review
10/10 Exceptional
23 October 2019
Lovely hotel. Very central to grotto
Catherine
Catherine, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 April 2019
I like that it is very close the the church and everything.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
3 April 2019
Dawn
Dawn, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 March 2019
Very close to all the sites and good food and transport nearby. Great place to stay, basic but great beds, shower and amazing price. Would recommend!!
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
18 March 2019
excellent location
As a low cost hotel for short stay I think this hotel is above average
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 November 2018
Gud hotel during off-season
Not all the plug points in the room were working.. the heater was not that strong enough to heat the room .. overall ok room for just one night during the off-season..
Samitha
Samitha, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2018
Nice for the price
Nice and simple place. Good breakfast for €5. Could also have dinner. The 2 managers were very nice and helpful. Good wifi in rooms.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2018
Got what we expected....
We read reviews of different hotels before we booked & we are happy we chose to stay with St Etienne.
The proximity to the Sanctuary, Train station & very good reviews made us decide to choose St Etienne.
At the Airport, we missed the bus by few minutes & we didnt want to wait another hour. We joined with 3 other people to take taxi ( van ) for €40 total.
They charge €35 for 4.
We decided to book breakfast the night before. For the price of € 5.30 we had a filling breakfast .
We highly recommend this hotel.
Susan
Susan, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2018
Very nice place for reasonable price. 15 min walk to the railway station and 5 minutes to Lourdes. It's on the main Street to Lourdes church. Lot of restaurants nearby.
Traveler
Traveler, 2-night trip
Verified Expedia guest review
8/10 Very good
2 July 2018
Satisfied
Maria
Maria, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2018
Awesome front desk guy, amazing room for the price, stoked!
Leslie
Leslie, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
14 June 2018
We were late in checking out by 10 minutes and the cleaning crew were already throwing stuff out of our room. I lost some of my purchases. Otherwise, had they waited a little bit for us to check our stuff, then, I wouldn't have lost some of our things.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2018
St. Ettiene in Lourdes is very good.
Lenny
Lenny, 2-night family trip
Verified Hotels.com guest review
6/10 Good
20 May 2018
Little disappointed, as location was wonderful !
Location very good, no tea making facilities in room, no safe, did not eat there, only found one English speaking staff member. The Italian gift shop lady, attached to the hotel, was most helpful though. No English channels on tv, in my room anyway
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2018
beey clean everyting walking distance
For purpose of pilgrimage to the grotto this hotel is perfect location, 10 min walk to the grotto, shopping places and eateries nearby, very good breakfast but you have to book the day before, it’s a MUST, or no breakfast.srayed here for four nights. I recommend this place. About 20 mins from the airport. Staff very helpful & pleasant.
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
2 April 2018
Just had no hair dryer in my room.
Hotel was very close to the grotto which was nice. Overall ok