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Eurostars Universal Lisboa

5.0 star property
Luxury hotel with outdoor pool, connected to a railway/underground station, near Lisbon Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Rooftop terrace
Exterior
Hypo-allergenic bedding, minibar, desk, laptop workspace
Property amenity
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The price is RM517
RM585 total
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Seasonal outdoor pool, pool umbrellas, pool loungers
Locke de Santa Joana
Pool
Pet-friendly
Parking available
Restaurant
9.4 out of 10, Exceptional, (319)
The price is RM663
RM740 total
includes taxes & fees
9 Dec - 10 Dec
Locke de Santa Joana
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About the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • Lisbon Casino - 3 min walk
  • Vasco da Gama Shopping Centre - 5 min walk
  • Lisbon Oceanarium - 8 min walk
  • MEO Arena - 10 min walk
  • Parque das Nacoes Marina - 12 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 10 min drive
  • Cascais (CAT) - 32 min drive
  • Oriente Station - 4 min walk
  • Braco de Prata Station - 4 min drive
  • Moscavide Station - 22 min walk
  • Cabo Ruivo Station - 8 min walk
  • Olivais Station - 18 min walk
  • Moscavide Station (Red) - 21 min walk
  • Airport pickup service

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is just 2.2 mi (3.5 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Cabo Ruivo Station is 8 minutes away.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered on-site self-parking (EUR 20 per night)

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Spa services
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

  • Covered self-parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March 01 to October 31

Policies

Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 9908

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa offer free cancellation for a full refund?
Yes, Eurostars Universal Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eurostars Universal Lisboa?
Yes, there's an outdoor pool.
Are pets allowed at Eurostars Universal Lisboa?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Universal Lisboa?
Yes. Self-parking costs EUR 20 per night.
Is an airport shuttle service offered by Eurostars Universal Lisboa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Eurostars Universal Lisboa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Eurostars Universal Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (3-min walk) is nearby.
What is there to do at Eurostars Universal Lisboa and nearby?
Eurostars Universal Lisboa has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Eurostars Universal Lisboa?
Yes, there's an on-site restaurant.
What's the area around Eurostars Universal Lisboa like?
Eurostars Universal Lisboa is a short 8-minute walk from Cabo Ruivo Station and 5 minutes' walk from Vasco da Gama Shopping Centre. The local area is considered walkable, as well as being good for shopping.

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Very average hotel, expected better considering 5*
I arrived with electric car, and in advance I asked if they do have charger and if I would be able to charge. They confirmed that yes, there's a charger which is available. Upon my arrival, the charger was not working. "Some issue with the connection between the charger and the station" they said. Come on, if you offer it — make sure it works! My bed was creaky and pillows not very comfortable. The room and the bathroom was clean. However I had to ask twice for the shower head to be fixed/replaced in my room as it was broken. Minibar refilled only once during my stay. Breakfast was good however. Quick and good selection. Coffee is bad. Also I was trying to shorter my stay by 1 night, a month in advance, but they refused. A bit soulless hotel. Maybe good for shorter business trips.
Andrei, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel experience
It was an excellent hotel experience nice service friendly staff and excellent location for our stay close to airport and train station. Bed was fantastic conferrable and sturdy would most defiantly stay again.
Eligio Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisbon
Very convenient to the airport and train station. Lots of shopping close by.
Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with good transport links
Fantastic stay in Lisbon, very convenient to Oriente Station and MEO arena. We got the 728 bus from right outside the hotel into the main part of Lisbon. Room was good size, modern and clean, free water replenished each day and huge big bed making it a very comfortable stay.
ADELE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr M P, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

IGTM 2024
2 day stay for an expo. Expensive hotel and not including breakfast. Well located to expo and train station
Tony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

R C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was amazing and friendly! The breakfast was incredible, beautifully displayed. They also gave me a very sweet birthday treat which was very touching!
Valerie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel - not sure I would rebook
Lovely hotel, great rooftop pool/bar but disappointed as rooftop bar closed in the evening. May be weather related as late in the season. Room very noisy and relatively small, despite paying over £200 p/n. Train track behind, crane next to the window and airport runway approx 3 km away but planes constantly passing by and I could hear them land. Breakfast great! Didn’t eat any other meals there. Had to get the bus in to Lisbon town centre. Easy to do (728), and takes 20 mins).
Alison, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel great staff very accommodating
Stacy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A/c limit
All good A/c has a limit which is not cold enough for our preference
Elsa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel very clean,good location 5 min walk to Oriente metro station,lovely restaurants round,reception and the bar perfect,the only issue it’s the noise from the train in the morning
Astrit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star stay in a quality Hotel
Great stay at a great price , spotlessly clean everywhere , good location just outside lisbon by a great shopping Mall Staff exellant and all round fabtastic stay and would certainly reccomned
Simon, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emma j, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, new and modern hotel. The staff was friendly and accommodating. I will stay here again when I’m next in Lisbon
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Teresa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Noisy
We were able to checkin early which was an unexpected bonus but our room was in a corner and felt small. Additionally it was the closest side to the railway tracks and the claims of a soundproof room were far from accurate.
Tracey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

PAUL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious, super convenient to airport and train
Great location for pre flight night en route home after taking the train from Faro. Was able to walk from the train station and in the AM a 8 euro/10 minute Uber to the airport. Staff is extremely attentive, VIP treatment all the way. Location has a lot of dinner options within walking. Felt very safe walking solo. Along the water was very pretty.
Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time staying here - will be back. Great location. First class hotel. Only gripe if there is one: bar needs a bit more variety of whiskeys and menu could be expanded. Rooftop is beautiful but seems to have always been booked for a private event during my three day stay so only had a brief chance to experience it (got politely told to leave due to an event). Overall a 10/10 stay.
John, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

It was quiet and very clean and beautiful. The price was good for the quality. When we came to check in we were told that our room was ready but we couldn’t check in. So we headed to the rooftop pool. It was beautiful, highly recommend. However they were supposed to tell us when our room was ready and no one came. It was a very frustrating check in process as we had luggage and couldn’t get settled into our room.
Valerie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Francis, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms and great staff!
Amazing breakfast, attentive staff, very clean Hotel with a great rooftop bar and pool. Would highly recommend.
daniel, 7-night trip
Verified Hotels.com guest review

6/10 Good

Reza, 2-night trip
Verified Hotels.com guest review