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Mercure Southampton Centre Dolphin Hotel

3.0 star property
Hotel with restaurant, near Tudor House and Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Southampton Centre Dolphin Hotel

Exterior
Sports facility
Check-in/check-out kiosk
Exterior
Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Leonardo Hotel Southampton
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.4 out of 10, Very good, (1075)
The price is RM298
RM357 total
includes taxes & fees
8 Dec - 9 Dec
Leonardo Hotel Southampton
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About the area

Map
34-35 High Street, Southampton, England, SO14 2HN

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.5 km
  • Ocean Village Marina - 14 min walk - 1.2 km
  • Mayflower Theatre - 16 min walk - 1.3 km
  • Southampton Cruise Terminal - 5 min drive - 3.3 km
  • University of Southampton - 7 min drive - 4.8 km

Getting around

  • Southampton (SOU) - 17 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 43 min drive
  • Southampton St Denys Station - 4 min drive
  • Southampton Central Station - 18 min walk
  • Southampton Woolston Station - 25 min walk

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts - ‬1 min walk
  • ‪Bisque Coffee - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

Mercure Southampton Centre Dolphin Hotel

Mercure Southampton Centre Dolphin Hotel puts you within a 10-minute drive of Southampton Cruise Terminal and University of Southampton. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Signature, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include a snack bar/deli and a terrace.

Languages

English, Greek, Hungarian, Polish, Portuguese, Spanish

At a glance

Hotel size

  • 99 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site parking is limited

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Terrace
  • Television in common areas
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Signature – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Oak Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
  • Late checkout can be arranged for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

  • Self-parking costs GBP 5.00 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin
Mercure Dolphin
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Mercure Southampton Dolphin
Mercure Southampton Centre Dolphin Hotel Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel Hotel Southampton

Frequently asked questions

Does Mercure Southampton Centre Dolphin Hotel offer free cancellation for a full refund?
Yes, Mercure Southampton Centre Dolphin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Southampton Centre Dolphin Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Southampton Centre Dolphin Hotel?
Yes. Self-parking costs GBP 5.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Southampton Centre Dolphin Hotel?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Southampton Centre Dolphin Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
What is there to do at Mercure Southampton Centre Dolphin Hotel and nearby?
Have fun with activities such as kayaking, sailing and windsurfing, and practise your swing at the nearby golf course.
Are there restaurants at or near Mercure Southampton Centre Dolphin Hotel?
Yes, Signature offers British cuisine.
What's the area around Mercure Southampton Centre Dolphin Hotel like?
Mercure Southampton Centre Dolphin Hotel is in Southampton City Centre, a short 6-minute walk from WestQuay Shopping Centre and 6 minutes' walk from Mayflower Park.

Mercure Southampton Centre Dolphin Hotel Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Johnny, 1-night trip
Verified Expedia guest review

2/10 Poor

Had booked 2 nights (28th, 29thOct) in a double room. Arrived on the evening of the 28th to be told they had no available double rooms, despite the fact i had paid almost a month in advance. Was informed they could put me up in a double room in the hotel next door for the first night, then return to my original hotel for the second night. When I declined this as i did not want to have to move between hotels, i was offered a twin room which I begrudgingly accepted. Upon entering the room i discovered two single beds, one of which i was reluctant to consider using as the wall mounted headboard was only secured at the top and i did mot want to risk it falling on me during the night. The bathroom ceiling was covered in black mould spots. The window frame rattled whenever there was a light breeze which made getting sleep difficult. The breakfast was reasonable and the staff were polite enough. Sadly those two things in no way make up for what was a massively disappointing experience. Based on my experience i would certainly NOT recommend this particular hotel.
Nathan, 2-night trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

gwen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel staff told us when we arrived that they had a plumbing issue and could not offer us a room. They arranged a cab to pick us up and take us to another hotel which cost about 30 pounds more per night. The Mercure paid for the cab ride and the extra cost of the hotel. They also offered us beverages in the cozy bar while we waited for the cab. We were impressed by the excellent service.
Leah, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Forbes, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

6/10 Good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a lovely weekend stay
Staff were excellent and friendly yet remained professional at all times
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was cleaned every day, along with the bedding and towels when required extras, the bed was nicely made by the staff. Bar staff were excellent, nice selection of gins
2-night trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Gabrielle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I forgot a pair of jeans which fell off the hanger in wardrobe rang back 3 times but no they have been pinched disgusting from a big hotel like that
Andrew, 1-night business trip
Verified Expedia guest review

2/10 Poor

The reservation was all wrong. They were full when I booked so instead of honoring a refund, they just kept our money anyway. I hope they didn’t double sell our room since that is NOT when we wanted booked. What a rip-off! I will never forget this nor will I forgive Expedia for allowing this to happen.
Carmen, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very kind staff. Room clean and comfortable, area not so nice.
Kerry, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable with good staff
Staff at reception were very helpful. It's an older, historic place , a little tired, but overall fine.
Louise, 2-night trip
Verified Hotels.com guest review

6/10 Good

You might end up in Student Halls
This is a great location for anything you are doing in Southampton. We have stayed twicw within the last two weeks. First time all fine, second time in Room 23 with Students having a lste night early morning party in 21.i understand using spare rooms for student accommodation is revenue for the Hotel but at least try to keep regulsr guests who want ti sleep away from them. Breakfast is good but hard fried eggs are not appealing
Steven, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alan, 1-night trip
Verified Expedia guest review

6/10 Good

Staff are super friendly and cannot do enough for you. I have stayed at this hotel many times as I like the staff, the location and car parking. The hotel room was very noisy, I was on the ground floor and could hear people outside on their phones, the windows didnt shut properly and there was no room service (there has been in the past)
Victoria, 2-night business trip
Verified Expedia guest review

8/10 Very good

Central Hotel
Very nice hotel in the centre of Southampton. Convenient for the cruise terminals and places to look round and eat. Finding entrance to car park a challenge. Suggest you phone the hotel in advance to get the precise sat nav location.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Central location ,lobby & bar area clean & tidy but room although generally clean smelt damp & the decor in the bathroom could be improved peeling plaster on ceiling & could do with painting.
Natasha, 1-night family trip
Verified Expedia guest review

2/10 Poor

Samantha, 1-night trip
Verified Hotels.com guest review