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Sousse Palace Hotel & Spa

5.0 star property
Upmarket beachfront hotel with spa, near Ribat of Sousse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sousse Palace Hotel & Spa

Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Exterior
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is RM331
RM403 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Designer toiletries
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Single Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Designer toiletries
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Designer toiletries
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Single Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Designer toiletries
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000

What's nearby

  • Sousse Beach - 6 min walk
  • ribat - 10 min walk
  • Ribat of Sousse - 10 min walk
  • Museum Dar Essid - 10 min walk
  • Sofra Cistern - 14 min walk

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 26 min drive
  • Enfidha (NBE) - 45 min drive

Restaurants

  • ‪Restaurant Le cristal - ‬4 min walk
  • ‪Patisserie Cherif - ‬3 min walk
  • ‪La Sirene - ‬5 min walk
  • ‪Le Resto du Peuple - ‬9 min walk
  • ‪Le Palais - ‬2 min walk

About this property

Sousse Palace Hotel & Spa

Sousse Palace Hotel & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas and sunloungers. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Le 12eme serves international cuisine, and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a poolside bar. Fellow travellers love the helpful staff.

Languages

Arabic, English, French, German, Italian, Russian

At a glance

Hotel size

  • 252 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • On a private beach
  • Fitness classes

Working away

  • Business centre
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shalimar has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Le 12eme – This theme restaurant specialises in international cuisine and serves lunch and dinner. Happy hour is offered.
Le Must – This beachfront seafood restaurant specialises in seafood and serves lunch and dinner. Happy hour is offered. Open daily.
Zitouna – Overlooking the pool, this buffet restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Gold Bar – This bar only serves light fare. Happy hour is offered. Open daily.
La Vague – This beachfront restaurant specialises in international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Sousse Palace Hotel
Sousse Palace
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse

Frequently asked questions

Does Sousse Palace Hotel & Spa offer free cancellation for a full refund?
Yes, Sousse Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sousse Palace Hotel & Spa?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Sousse Palace Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sousse Palace Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Sousse Palace Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Sousse Palace Hotel & Spa?
No, this hotel doesn't have a casino, but Casino Veneziano (16-min walk) is nearby.
What is there to do at Sousse Palace Hotel & Spa and nearby?
On-site recreation at Sousse Palace Hotel & Spa includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sousse Palace Hotel & Spa also has 2 bars, a private beach and an indoor pool, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Sousse Palace Hotel & Spa?
Yes, Le 12eme offers beachfront dining, international cuisine and pool views.
Does Sousse Palace Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sousse Palace Hotel & Spa like?
Sousse Palace Hotel & Spa is in the heart of Sousse, a short 6-minute walk from Sousse Beach and 10 minutes' walk from Ribat of Sousse.

Sousse Palace Hotel & Spa Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

The worse service
Merouan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Location was great, near the train station and old part of town. Beautiful pools and private beach.
Helen, 7-night family trip
Verified Expedia guest review

6/10 Good

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Tifany, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Nabil, 2-night romance trip
Verified Expedia guest review

6/10 Good

Edward, 1-night trip
Verified Expedia guest review

8/10 Very good

Very Good 3 night stay.
Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breno, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
hakim, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Location
Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Abdul Hamid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are very helpful, nice location, rooms are little old.
Verified Expedia guest review

8/10 Very good

The hotel in itself was a good experience.
Joeri, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Eric, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
STEPHEN, 2-night family trip
Verified Expedia guest review

6/10 Good

Adel M, 2-night trip
Verified Hotels.com guest review

2/10 Poor

bad experience , unclean rooms , alot of tools missed , bad reception
saleh, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

ANIS, 4-night trip
Verified Expedia guest review

8/10 Very good

YS
Zouhair, 3-night trip
Verified Expedia guest review

10/10 Exceptional

5 star staff!!!!!!!
I’ve stayed here many time before and the hotel is great. The location is really good. A stones throw from anything you want. But what’s makes this hotel so amazing is the staff. These guys went above and beyond to make my stay one I will remember forever. I want to thank everyone there and I would like to mention a few. I’m reception Mehdi. No request was to small and went out of his way to help. A great ambassador to the hotel. Abderrazek, Soumaya, Abir in reception. So friendly and helpful Sabri the security Mohamed, Jalel and Houssem in the bar. Service with a smile and great chats. And again all the staff were great. Will definitely come and stay again when I’m back.
Jawad, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Luxurious. Excellent staff. Excellent swimming pool. Excellent breakfast. Nice room. Nice view.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bribes taking security Security denied my entry until I got him a carton of cigarettes
MOHAMED, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohamed, 1-night business trip
Verified Hotels.com guest review

6/10 Good

5 stars ???? 4,5 max
The spa is very nice, I really enjoyed it! At my check-in I noticed and informed the front desk that the tv was not functional. At my check-out, 2 days later, I bring the broken tv cable at the front desk. I wasn’t offered any kind of compensation or excuses …… The food was just ok, for a 5 stars hotel, I can expect more.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martine, 1-night trip
Verified Hotels.com guest review