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Hotel Tannenhof

3.5 star property
Mountain hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property – evening/night
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Breakfast, lunch, dinner served; Italian cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
In Zermatt City Centre, Hotel Tannenhof offers a warm welcome with an Italian cuisine restaurant and breakfast buffet. Unwind at the bar or take part in exciting activities like a ropes course. With free in-room WiFi, multilingual staff, and luggage storage your stay is sure to be convenient.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Ski passes
  • Front desk safe
  • Hair salon
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

For families (6)

  • Separate sitting area
  • Daily housekeeping
  • Lift
  • Flat-screen TV
  • Children's menu
  • High chair

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Family Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Basic Double or Twin Room

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Butterfly

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 943 reviews
The price is RM1,233
RM1,322 total
includes taxes & fees
29 Aug - 30 Aug
Hotel Butterfly
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About the area

Map
3 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 7 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk

About this property

Hotel Tannenhof

Hotel Tannenhof offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. For a bite to eat, guests can visit Golden LokDown, which serves Italian cuisine and is open for breakfast, lunch and dinner. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, German, Italian, Portuguese

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's menu

What to do

  • Ski passes
  • Ropes course
  • Helicopter/aeroplane tours
  • Bike rentals nearby
  • Rock climbing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Golden LokDown – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

Does Hotel Tannenhof offer free cancellation for a full refund?

Yes, Hotel Tannenhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Tannenhof?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Tannenhof?

Sorry, there's no on-site parking at Hotel Tannenhof.

What are the check-in and check-out times at Hotel Tannenhof?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Tannenhof and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and rock climbing. Additional recreation on-site includes helicopter/aeroplane tours.

Are there restaurants at or near Hotel Tannenhof?

Yes, Golden LokDown offers Italian cuisine.

What's the area around Hotel Tannenhof like?

Hotel Tannenhof is in Zermatt City Centre, a short 6-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum. Travellers say that the area is walkable and ideal for skiing.

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Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Train station
Restaurant
View
Bed
Shower
Walking

What guests liked

  • Breakfast was consistently described as good, great, delicious, and perfectly adequate with a variety of options. (35 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Room and location excellent
Wendy, 2-night trip

10/10 Excellent

Staff was very accommodating and pleasant. Smaller property but well worth it.
Jane, 2-night trip

10/10 Excellent

Great location and helpful staff.
Randall, 2-night trip

10/10 Excellent

I went here ... loved the location and its in the heart of the town...
Sofia, 2-night trip

10/10 Excellent

Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Alison Mary, 5-night trip

10/10 Excellent

Perfect spot in the heart of the city. Amazing staff. Beautiful hotel!
Isaiah, 3-night trip

10/10 Excellent

Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Shruti, 1-night trip

10/10 Excellent

Very pleasant staff, good location, breakfast good.
Sue, 1-night trip

10/10 Excellent

Great spot

Beautiful hotel! The hotel restaurant is top-notch, too.
Doug, 4-night trip

10/10 Excellent

Hotel Tannenhof was excellent on all levels. Staff incredibly friendly and informative, responsive to requests, food at the hotel was incredible and very cool (Don't miss it!), rooms are comfortable, enough room, beds very comfortable and the hotel is perfectly located in the heart of Zermatt, steps away from shops, view of the Matterhorn and easily accessible from the train, and the per night price is reasonable.
Elizabeth, 3-night trip

10/10 Excellent

Great location. Very nice staffs. Breakfast was ok. Room is small but everything looked new and very clean
Chloe, 1-night trip

10/10 Excellent

Lovely stay at the Tannenhof. We loved everything about it. Highly recommended.
Elizabeth, 3-night trip

10/10 Excellent

Right in the middle of Zermatt.
Donald, 2-night trip

10/10 Excellent

Enjoyed our stay
Ben, 1-night trip

10/10 Excellent

The whether was great to skier and hotel location is perfect to everything and the service was perfect and the food was delicious 😋 I strong recommend this hotel.
Alex, 2-night trip

10/10 Excellent

Great place to stay
Ghulam, 1-night trip

10/10 Excellent

Perfect location, spotless and comfortable rooms with plenty of storage, and the most helpful staff! If we return to Zermatt, we’ll definitely be staying at Hotel Tannenhof again.
Sydney, 3-night trip

10/10 Excellent

Amazing hotel with great location and beautiful views of city and Matterhorn. Very attentive staff. Gentlemen at front desk even came in to work 15 mins earlier in the morning to help us bring down our luggage for our early morning departure. We had 2 room apartment on top floor with amazing sky view windows and balcony.
Rita, 2-night trip

10/10 Excellent

It was great and the service was awesome! Hotel is in perfect location from everything.
Monica, 5-night trip

10/10 Excellent

Very nice place to stay
Ghulam, 1-night trip

8/10 Good

The hotel and staff were very nice and the location was great but we were not advised in advance that the hotel was in the middle of a construction zone with jack hammers going all day.
Tom, 2-night trip

8/10 Good

Great location, good amentities, clean

Very good location, quiet rooms, great amenities. Rooms were a little cramped though and lacked space
Lyndsey, 1-night trip

10/10 Excellent

Perfect hotel if you’re staying in Zermatt for a night or two
Michael, 1-night trip

10/10 Excellent

Very clean modern hotel. Marco was amazing at the front desk. . The rooms had USB plugs & outlets by the bed to charge phones / laptops.5 stars for a 3 star hotel
KEVIN, 1-night trip

8/10 Good

Overall good, the breakfast options weren't great and the pillows were dreadful, not sure I got a full night sleep once sadly, everything else was great.
Daniel, 4-night trip