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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with restaurant, near Gran Via

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2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
Thompson Madrid, by Hyatt offers an unforgettable escape near Gran Via. Bask in the sun at the rooftop terrace or take a leisurely stroll through the garden. Guests can unwind with high-speed WiFi, laundry facilities, and helpful staff that have left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Pet-friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • 2 bedrooms
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is RM1,150
RM1,265 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds (City View)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is RM1,448
RM1,593 total
includes taxes & fees
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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Atocha Cercanías Station - 26 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Thompson Madrid, by Hyatt features a rooftop terrace and puts you only steps from Gran Via and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a snack bar/deli and a garden. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 174 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • 24-hours off-site parking within 1640 ft (EUR 30 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to October 25

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Thompson Madrid
Thompson Madrid by Hyatt
Thompson Madrid a Hyatt Brand
Thompson Madrid part of Hyatt
Thompson Madrid, by Hyatt Hotel
Thompson Madrid, by Hyatt Madrid
Thompson Madrid, by Hyatt Hotel Madrid
HELP_OUTLINE

Frequently asked questions

Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?

Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Thompson Madrid, by Hyatt?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Thompson Madrid, by Hyatt?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by Thompson Madrid, by Hyatt?

Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.

What are the check-in and check-out times at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Thompson Madrid, by Hyatt?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) and Casino de Madrid (5-min walk) are both nearby.

What is there to do at Thompson Madrid, by Hyatt and nearby?

Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Thompson Madrid, by Hyatt?

Yes, there's an on-site restaurant.

What's the area around Thompson Madrid, by Hyatt like?

Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Building
Taxi
Restaurant
View
Lobby
Concierge

What guests liked

  • Breakfast was a highlight with individually prepared meals, wonderful house-baked pastries, and delicious food options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very nice hotel in great location. Rooftop bar is very nice.
Jack, 1-night trip

10/10 Excellent

Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable.
Agustin, 1-night trip

10/10 Excellent

Very Nice Hotel
Ernesto Paul, 1-night trip

10/10 Excellent

The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
olga, 1-night trip

10/10 Excellent

Todo excelente!
NISSIM, 1-night trip

10/10 Excellent

Fantastic from start to finish, from the bottom to the the rooftop tapas bar.
Darcy, 1-night trip

10/10 Excellent

We had a wonderful stay at the Thompson Madrid. This elegant hotel is perfectly situated in the heart of downtown, making it easy to explore everything the city has to offer. The rooms are spacious, beautifully designed, and exceptionally comfortable, with thoughtful details and modern amenities throughout. The staff was truly outstanding—warm, intelligent, and always eager to assist with anything we needed. One of the highlights was the rooftop pool and bar, which offered a peaceful retreat from the city below. We’ll definitely return and highly recommend it to anyone visiting Madrid.
Nicole, 2-night trip

10/10 Excellent

Excellent location
Sammy, 2-night trip

10/10 Excellent

Great hotel
yousef, 3-night trip

10/10 Excellent

Perfect
Carlos, 4-night trip

10/10 Excellent

Good location stuff is helpful modern hotel clean rooms
Talal Mohammed, 2-night trip

10/10 Excellent

Gorgeous room decor!
april, 1-night trip

8/10 Good

Nickah who was working at the reception was absolutely incredible. The customer service was so outstanding way beyond any hotel I have stayed at. She made sure everything we needed was sorted and happy to assist us whatever direction was necessary. She is the best ambassador the hotel could hope to have. The other staff were also very good but Nickah was exceptional!
gary, 4-night trip

10/10 Excellent

The concierge provided a thoughtful honeymoon amenity. Everyone was so friendly and helpful.
Kelly, 3-night trip

10/10 Excellent

Nice central location. Very helpful staff.
Govind, 3-night trip

8/10 Good

Location was great and room very clean. Lobby bar and seating area limited/small.
Robert, 3-night trip

10/10 Excellent

The staffs were very friendly. The room was nice.
Zhou, 4-night trip

10/10 Excellent

Over all great and nice room !
DAVID, 5-night trip

10/10 Excellent

The front desk staff were so helpful and welcoming
Marjorie, 3-night trip

10/10 Excellent

We LOVED this hotel!!
Kelsey, 3-night trip

10/10 Excellent

Property was great. Pool not being open was a problem. All staff great except for the rooftop bar staff.
Joseph, 4-night trip

10/10 Excellent

Stay Here!

This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Victoria, 2-night trip

2/10 Terrible

The pool was the only reason i booked this hotel. And when i arrived the staff told me the pool was closed for 2 months. In the middle of the summer. Terrible.
Michael, 5-night trip

10/10 Excellent

Amazing hotel. Staff was very welcoming! Clean and top amenities! Nothing negative about this hotel. Will stay again! My rooms door rattled a bit every time the nearby doors closed. Should be an easy fix. But definitely just amazing hotel! Will stay there again hopefully!
Sammy, 1-night trip

10/10 Excellent

A great and super hotel at the center of Madrid. I would stay again.
Abdullatif, 4-night trip