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Novotel Balikpapan

4.0 star property
Family-friendly hotel in Balikpapan with 2 restaurants and 2 bars/lounges

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Photo gallery for Novotel Balikpapan

Outdoor pool
Lobby sitting area
Exterior
Outdoor pool
Banquet hall
Experience the vibrant city center at Novotel Balikpapan, where family-friendly comfort meets upscale amenities. Unwind with aromatherapy treatments, indulge in delicious meals from two on-site restaurants or sip cocktails by the poolside bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Spa
  • Bar
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is RM172
RM209 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Combined shower/bathtub, deep-soaking bathtub, eco-friendly toiletries

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Business Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Four Points by Sheraton Balikpapan

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 31 reviews
The price is RM230
RM279 total
includes taxes & fees
28 Feb - 1 Mar
Four Points by Sheraton Balikpapan
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About the area

Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112

What's nearby

  • Bekapai Garden - 3 min walk
  • Masjid Agung At-Taqwa - 10 min walk
  • Plaza Balikpapan - 12 min walk
  • Kemala Beach - 6 min drive
  • BSB Beach - 7 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Ocean's - ‬7 min walk
  • ‪Blue Cafe & Resto - ‬4 min walk
  • ‪Depot Selamat - ‬5 min walk
  • ‪Book Cafe Balikpapan - ‬4 min walk

About this property

Novotel Balikpapan

Located in the entertainment district, Novotel Balikpapan is a great choice for a stay in Balikpapan. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or reflexology. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Ferry terminal shuttle*
DONE

Off-site

    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Fence around the pool

What to do

  • Beach nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (10333 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 25 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for IDR 375000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Balikpapan Hotel
Novotel Balikpapan
Balikpapan Novotel
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Novotel Balikpapan offer free cancellation for a full refund?

Yes, Novotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Balikpapan?

Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from March 3 2025 to March 25 2025 (dates subject to change).

Are pets allowed at Novotel Balikpapan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Novotel Balikpapan?

Yes, there's free self parking.

Is an airport shuttle service offered by Novotel Balikpapan?

Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one way.

What are the check-in and check-out times at Novotel Balikpapan?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Novotel Balikpapan and nearby?

Novotel Balikpapan has 2 bars, a spa and an outdoor pool, as well as a fitness centre, an arcade and a garden.

Are there restaurants at or near Novotel Balikpapan?

Yes, there are 2 on-site restaurants.

Does Novotel Balikpapan have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Novotel Balikpapan like?

Novotel Balikpapan is in the heart of Balikpapan, a short 12-minute walk from Plaza Balikpapan and 3 minutes' walk from Bekapai Garden.

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Novotel Balikpapan Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good hotel this is
Muhammad, 28-night trip

8/10 Very good

Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
John, 4-night trip

10/10 Exceptional

Good hotel, good food. Good location. All is well i love
1-night trip

8/10 Very good

Very good Location, so many streetfood nearby. All perfect
27-night trip

10/10 Exceptional

I like the pool and the foods. Everrything all is well
Firman, 27-night trip

10/10 Exceptional

Very good
28-night trip

8/10 Very good

Great Stay
Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Poay Sim, 2-night trip

10/10 Exceptional

Nothing to complain about
Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Torbjørn, 2-night trip

4/10 Fair

Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
WING MING, 2-night trip

6/10 Good

Had to change rooms as bed wa s not 2 twins.
Rolf, 1-night trip

8/10 Very good

Drew, 4-night trip

6/10 Good

Kazuhiro, 1-night trip

6/10 Good

Jun Oh, 1-night trip

8/10 Very good

sungsoo, 1-night trip

6/10 Good

Teddy Masanori Ekaputra, 1-night trip

6/10 Good

SANG HYUN, 1-night trip

4/10 Fair

1-night trip

6/10 Good

Puji, 1-night trip

10/10 Exceptional

SEUNGBEOM, 1-night trip

8/10 Very good

Baik
Jane, 1-night trip

8/10 Very good

Hendry, 1-night trip

6/10 Good

Redo me
Worn out hotel
Roar, 1-night trip

6/10 Good

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Junwon, 1-night trip

4/10 Fair

Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
5-night trip

8/10 Very good

Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
1-night trip