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City Hotel West

Pet-friendly hotel connected to the convention centre, within easy reach of Alte Oper

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel West

Reception
Exterior
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk
Resort view

Reviews

3.6 out of 10

Popular amenities

  • Pet-friendly
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is RM169
RM200 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Vierbettzimmer

Hypo-allergenic bedding, minibar, in-room safe, desk

Vierbettzimmer

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is RM165
RM196 total
includes taxes & fees
29 Dec - 30 Dec
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About the area

Map
Moselstr. 35, Frankfurt, HE, 60329

What's nearby

  • Main Tower - 10 min walk - 0.9 km
  • Alte Oper - 13 min walk - 1.2 km
  • Frankfurt Christmas Market - 15 min walk - 1.3 km
  • Römerberg - 16 min walk - 1.4 km
  • Congress Center Messe Frankfurt - 17 min walk - 1.5 km

Getting around

  • Frankfurt Airport (FRA) - 23 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 7 min walk
  • Central Station Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 4 min walk
  • Central U-Bahn - 4 min walk

Restaurants

  • ‪Le Crobag - ‬2 min walk
  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frittenwerk - ‬2 min walk
  • ‪Kakadu - ‬2 min walk

About this property

City Hotel West

City Hotel West puts you in a great location, within a 15-minute walk of Frankfurt Trade Fair and Alte Oper. Also, Frankfurt Christmas Market and Festhalle Frankfurt are a short five-minute drive away. The property is only a short walk to public transportation: Central Station Tram Stop is 3 minutes and Münchener Straß/ Frankfurt Central Tram Stop is 4 minutes.

Languages

Arabic, English, Farsi, French, German, Hindi, Lithuanian, Russian, Urdu

At a glance

Hotel size

  • 25 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Express check-out available
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 41-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and outdoor lighting on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay, Apple Pay and PayPal.
Cashless transactions are available.

Also known as

City Hotel West Frankfurt
City Hotel West
City West Frankfurt
City Hotel-West Hotel Frankfurt
City Hotel West Hotel
City Hotel West Frankfurt
City Hotel West Hotel Frankfurt

Frequently asked questions

Are pets allowed at City Hotel West?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at City Hotel West?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at City Hotel West?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at City Hotel West?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at City Hotel West and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around City Hotel West like?
City Hotel West is located on the boardwalk in Innenstadt 1, a short 3-minute walk from Central Station Tram Stop and 13 minutes' walk from Frankfurt Trade Fair.

City Hotel West Reviews

Reviews

3.6

3.6/10

Cleanliness

5.0/10

Staff & service

3.8/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Poor

Don’t stay here just to save a few bucks bad area
Gross place in red light sheet smelt like smoke even in a non smoking room don’t stay
Garrett, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing Experience – Not Worth the Price! I recently checked into this hotel for my first trip to Frankfurt and was thoroughly disappointed. For a ridiculous price of over €300, I expected a certain level of quality, but what I got was far from it. The room was incredibly outdated, looking like it hadn't been updated in 20 years. The table was covered in a cheap PVC cover, and the towel smelled strongly of chemicals. To make matters worse, there were no basic amenities. No complimentary water, no charging adapter (despite the fact that I didn’t have a German charger), and no iron available. I felt like I was staying in a budget hotel despite paying premium prices. Although the staff did assist in changing me to a slightly better room, it didn’t change the overall experience. I still feel like I’ve been scammed and this stay has left a sour taste in my mouth. I expected much more for the price and am really disappointed. Definitely won’t be staying here again!
Bingliang, 3-night business trip
Verified Expedia guest review

2/10 Poor

Roaches!!!!
Roaches!!!!!!!!!
David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It is horible, I coudn't stay more than 15 minutes. The location is good, very close to the train station and the center. But, the street is full of homeless. The rooms smell bad and dirty. It is not worth to be listed in any website. lost the money but no regrets to leave it
Sidi, 2-night trip with friends
Verified Orbitz guest review

2/10 Poor

Staff were friendly. The pictures on the website need updating. The rooms are filthy, shower not attached, old crisps on the floor. This hotel is in the middle of red light district but you feel safe walking around.
Stuart, 3-night business trip
Verified Expedia guest review

4/10 Fair

Noisy area all night. The shower screen was broken and nobody had bothered to repair it.
Anthony, 2-night trip
Verified Expedia guest review

6/10 Good

Nice property but not in a great location. Staff very friendly. Shower very powerful and much needed!
Tony, 2-night family trip
Verified Expedia guest review

4/10 Fair

Dirty and poorly equipped.
Karen, 1-night trip
Verified Expedia guest review

6/10 Good

Was a good price but would not stay at the place more than 1 night
Joseph, 1-night trip
Verified Expedia guest review

2/10 Poor

Booked and paid for a quadruple room. My room had two single beds pushed together. My room absolutely stank of stale smoke. It had a fridge which would have been good if it worked. Constant noise all night. It’s in a rough part of town but I knew that already. The pictures aren’t of this hotel! Very dirty. Ended up checking out early and going home.
Verified Expedia guest review

4/10 Fair

Very competitive rates but no bargain. You definitely get what u pay for. On weekends sometimes in summertime there are extremely noisy block parties with thousands of people and DJs and bands. No way to sleep before 2 or 3 am. But maybe you wanna go down and join! Rooms missing even basic standards.
Axel, 2-night trip
Verified Expedia guest review

6/10 Good

The customer service was good
Wahidullah, 2-night family trip
Verified Expedia guest review

2/10 Poor

Es war eine Frechheit, dieses Stunden-Hotel überhaupt anzubieten! Ich bin nach sofort wieder gegangen und habe bei Freunden zu Hause auf der Couch geschlafen.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

ERIKO, 2-night trip
Verified Expedia guest review

2/10 Poor

Dirty and surroundings full of drug users. Lots of bed bugs in room. Dangerous neighborhood. Checked in but could not stay for longer than 10 minutes for aforementioned reasons.
Janne, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 1-night trip
Verified Expedia guest review

2/10 Poor

Adrian, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Andreas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Manglede holder til bruseslange
Allan, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Hotel geht so, die Gegend ist unerträglich.
Das Hotel ist für normale Menschen unerträglich. Es befindet sich im schlimmsten Drogenviertel Frankfurts. Ich habe dort aufgrund der Messe übernachten müssen, da keinen andere Hotels mehr frei waren. Der Boden im Zimmer hat geklebt und der Lärm von der Straße (sich prügelnde Prostituierte und Streitende Drogenabhängige) war sehr störend. Nie wieder.
Christian, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Thomas, 1-night trip
Verified Expedia guest review

2/10 Poor

Prostitution hotel!
DO NOT BOOK! As we arrived the police were arresting people outside of the hotel. The police warned us to not stay in the hotel. We followed the official recommendation to not stay in the hotel and cancelled our reservation as soon as we had found another hotel. The staff at City Hotel West, do not care about your safety or customer service and were not willing to reimburse us. This is, according to Frankfurt police, a prostitution hotel and I strongly discourage everyone to stay at this unprofessional and dirty establishment. In addition the area around the hotel is bombarded with sex shops and drug addicts. DO NOT BOOK!
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Sehr schmutzig...laut .von einem besoffenen mitten in der Nacht geweckt.. danach noch mal vom rezeptionist..nie wieder...
Sotirios, 2-night trip
Verified Expedia guest review

2/10 Poor

Erster Eindruck war ein extrem starker Geruch nach Zigarettenrauch. Nachdem ich gelüftet habe, habe ich einen Fleck unter dem Laken am Fußende gesehen, dazu etwas Asche auf dem Laken. Es gab nur Papierhandtücher, kein Duschhandtuch, kein Wasserkocher und schon gar nicht eine Willkommensflasche mit Sprudel. Später habe ich gesehen, dass im Erdgeschoss Getränke zum Verkauf standen. Das Mobiliar war teilweise defekt und notdürftig repariert oder mit Edding bekritzelt. Definitiv keine Empfehlung, auch wenn das Personal an der Rezeption sehr höflich war.
Verified Ebookers guest review