Winchester Christmas Market - 14 min drive - 11.3 km
Southampton Cruise Terminal - 20 min drive - 20.6 km
Getting around
Southampton (SOU) - 19 min drive
Bournemouth (BOH-Bournemouth Intl.) - 35 min drive
Gatwick Airport (LGW) - 87 min drive
Eastleigh Chandlers Ford Station - 6 min drive
Winchester Shawford Station - 7 min drive
Romsey Station - 8 min drive
Restaurants
King Rufus - Pub & Grill - 6 min drive
Josie’s - 6 min drive
Costa Coffee - 6 min drive
Domino's Pizza - 6 min drive
Monks Brook - 5 min drive
About this property
Potters Heron Hotel
When you stay at Potters Heron Hotel, you'll be within a 15-minute drive of New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travellers.
Languages
Dutch, English, French, German, Polish, Romanian
At a glance
Hotel size
53 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
On-site venue – This restaurant specialises in British cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 14.95 per person
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
The Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey
Frequently asked questions
Does Potters Heron Hotel offer free cancellation for a full refund?
Yes, Potters Heron Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Potters Heron Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Potters Heron Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Potters Heron Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Potters Heron Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) is nearby.
What is there to do at Potters Heron Hotel and nearby?
Potters Heron Hotel has a picnic area and a garden.
Are there restaurants at or near Potters Heron Hotel?
Yes, there's an on-site restaurant that offers British cuisine.
Potters Heron Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Karen
Karen, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Bruce
Bruce, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
alastair
alastair, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
7 December 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
Very good helpful nothing to much troble staff l
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
david
david, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
jason
jason, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Overall it was very good, a few small issues, the curtains are hanging of many hooks & are too hard to pull on , the TV remote needed a good clean, mold under the bath handle .
Garry
Garry, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Regular visitor never had a bad stay
Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.
RICHARD
RICHARD, 2-night business trip
Verified Hotels.com guest review
6/10 Good
31 October 2024
Ryan
Ryan, 2-night business trip
Verified Hotels.com guest review
6/10 Good
25 October 2024
Phillip
Phillip, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
RICHARD
RICHARD, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Good stay, reception very helpful in allowing early check in for our wedding party. Rooms a little dated but it’s a thatched building so I suspect some restrictions. Nice breakfast, good parking
JOANNE
JOANNE, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 September 2024
Janet
Janet, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Comfortable stay
Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.
Monique
Monique, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 September 2024
The property lacks amenities and is out dated.
Jada
Jada, 2-night family trip
Verified Expedia guest review
6/10 Good
15 September 2024
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Ian
Ian, 1-night romance trip
Verified Expedia guest review
4/10 Fair
13 September 2024
From a distance a nice thatched hotel but up closer the hotel side looked to need much upgrading and decoration. The receptionist did state that upgrading to the hotel was starting.
Our room needed a good clean, window ledges with mould, side of the easy chair had visible fluid drips down.
The bathroom had a bath that was cracked, brown spots on the bottom, dirt around taps and mould on tiles. Same on sink, dirt around taps, mirror dirty. The toilet brush needed replacing and was sitting in dirty water!!! The non slip mat was yellowed.
Really not up to a good level of cleanliness.
I mentioned this on check out to receptionist and I think another staff member, cleaning supervisor maybe and they apologised. Disappointed.
Jeanette
Jeanette, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2024
M
M, 2-night trip
Verified Hotels.com guest review
2/10 Poor
1 September 2024
The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Poor standard of accomodation. Bathroom was old and tatty.
Restaurant staff in the evening were great, but rude and weren't the leastbit interested.
Breakfast was poor, only two choices of cereal and breakfast was cold.
I wouldn't stay here again.