In the heart of Plaza Satelite, Mandarin Carton combines convenience and relaxation. Unwind with a gym session or spa treatment, then indulge in international cuisine at Cafe Madrid. With free WiFi, a business center, and concierge services to help plan your day.
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080
What's nearby
Mundo E Shopping Center - 2 min drive - 2.3 km
Plaza Satelite Shopping Center - 2 min drive - 1.9 km
Mexico City Arena - 5 min drive - 6.4 km
Basilica of Our Lady of Guadalupe - 11 min drive - 14.7 km
Angel of Independence Monument - 13 min drive - 13.5 km
Getting around
Benito Juarez International Airport (MEX) - 31 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 46 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 52 min drive
Mexico City Fortuna Station - 17 min drive
Tlalnepantla de Baz Station - 21 min drive
Tultitlan Lecheria Station - 26 min drive
Area shuttle (surcharge)
Restaurants
Starbucks - 5 min walk
Little Caesars Pizza - 7 min walk
Vips - 5 min walk
Caipirinha Gustavo Baz - 3 min walk
Tacos Don Ray - 6 min walk
About this property
Mandarin Carton
At Mandarin Carton, you'll be within a 10-minute drive of Paseo de la Reforma and Plaza Satelite Shopping Center. Guests can indulge in manicures and pedicures and enjoy international cuisine at Cafe Madrid, which is open for breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights.
Languages
English, Spanish
At a glance
DONE
Hotel size
153 rooms
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
DONE
Off-site
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Cafe Madrid – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 150 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MXN 300 per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts cash.
Cashless transactions are available.
Also known as
Hotel Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Mandarin Carton
Mandarin Carton Hotel
Capital O Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Mandarin Carton Hotel Tlalnepantla de Baz
Frequently asked questions
Does Mandarin Carton offer free cancellation for a full refund?
Yes, Mandarin Carton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandarin Carton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mandarin Carton?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Mandarin Carton?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Mandarin Carton and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mandarin Carton?
Yes, Cafe Madrid offers international cuisine.
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Mandarin Carton Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
7 Jul 2025
Hotel and staff were excellent. My room was quiet despite proximity to busy streets. The attention to details (every encounter with staff, beauty of the inside, room goodies like soap, upkeep of common areas) was noted and appreciated. Will stay again.
john
john, 2-night trip
10/10 Excellent
26 Jul 2025
The hotel was great the staff was very nice the hotel is right on the edge of a better area even though there are several good restaurants within walking distance if you go five blocks in One direction you're in a very ritzy neighborhood yet the hotel is in a position and neighborhood that looks very run down not the hotel just the neighborhood I would gladly be go there often now that I know the area better I will be traveling there once a month for the next year and a half and I have been at other hotels that were not as nice as this
Mike
Mike, 8-night trip
10/10 Excellent
16 Sept 2024
Really bice front service and clean hotel and good looking hotel room
Selena
Selena, 1-night trip
10/10 Excellent
31 Mar 2025
I like the reservation was respected until I arrived the staff very nice
The carpets need a more cleaning service the rest was perfect I. The room
Yolanda
Yolanda, 1-night trip
10/10 Excellent
25 Jan 2025
Excelente
Israel
Israel, 1-night trip
10/10 Excellent
28 Oct 2024
Good Hotel for business
Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Augusto
Augusto, 4-night trip
8/10 Good
8 Nov 2023
Comfortable and good price. Very good option for long or short stays
Massiel
Massiel, 7-night trip
6/10 Okay
5 May 2023
Clean hotel overall. Poor restaurant service, inconvenient bathroom set up, good laundry & front desk service
Carlos
Carlos, 3-night trip
4/10 Poor
28 Apr 2025
First, there was a man at the parking area near to the door and he was not wearing uniform but was part of the personnel and have a weird attitude. The person at the front desk was very annoying, he didn’t speak clear Spanish and when I ask to repeat he was not happy, he was arrogant, make me feel like I was supposed to serve him . The hotel room was outdated but clean, it was hot the IC was not working well, the mattress was too hard and they use a plastic cover that make noises and make you sweat.it looks like the hotel is going through renovations.
Madai
Madai, 1-night trip
6/10 Okay
2 Jul 2023
Toilet didn't flush properly, they never got the safe opened, but it's fine for a comfortable night's sleep
Natanael
Natanael, 12-night trip
10/10 Excellent
5 Sept 2022
No issues means perfect. Keep up the good work
Natanael
Natanael, 2-night trip
8/10 Good
8 Aug 2024
Normal
ricardo
ricardo, 1-night trip
8/10 Good
26 Feb 2023
Overall hotel is very pleasant. Need to pay more attention to facilites, ex. Faucet handle fell off. Only one person attending chkin and phone
Jocelyn Hinojosa
Jocelyn Hinojosa, 1-night trip
8/10 Good
1 Sept 2023
It was fine
Natanael
Natanael, 1-night trip
4/10 Poor
21 Jul 2025
CREO QUE DEBEN TENER MAS CUIDADO EN EL MANTENIMIENTO DE LAS HABITACIONES, POR EL COSTO QUE MANEJAN QUEDA A DEBER MUCHO
Alberto
Alberto, 1-night trip
4/10 Poor
19 Jul 2025
Mantenimiento, elevador no servia
Jesus
Jesus, 3-night trip
10/10 Excellent
16 Jul 2025
En general bien, buen servicio limpio,tranquilo, solo observación la regadera con poco flujo de agua, mi esposa tiene el cabello largo y tardo mucho para quitar el shampoo, las toallas ya un poco gastadas pero limpias, gracias
Rafael
Rafael, 1-night trip
10/10 Excellent
11 Jul 2025
Me gustó, buena atención, limpieza y servicio
LETICIa
LETICIa, 2-night trip
10/10 Excellent
7 Jul 2025
otto hugo
otto hugo, 3-night trip
10/10 Excellent
30 Jun 2025
otto hugo
otto hugo, 3-night trip
10/10 Excellent
26 Jun 2025
La propiedad bien ubicada, el personal atento, el elevador con poca luz, amenidades excelente, , en la habitación solo una observación la llave del lavabo gotea, solo como comentario, agradable en general, gracias!!!
Rafael
Rafael, 1-night trip
8/10 Good
24 Jun 2025
No tuve la mejor bienvenida, pues al llegar no encontraban mí reserva, me dieron una habitación y luego no me comunicaron más nada
Anailys
Anailys, 2-night trip
10/10 Excellent
9 Jun 2025
Todo esta muy bien
Cristian
Cristian, 1-night trip
10/10 Excellent
20 May 2025
Todo bien
Luis
Luis, 1-night trip
2/10 Terrible
6 May 2025
Terrible estancia, el personal muy grosero y con muy poca disposición para ayudarte. Nos negaron servicio de room service por que “según tenían evento y no tenían tiempo para atenderme” esas fueron las palabras de una colaboradora, al día siguiente llegué por la noche y estaba cerrado con candado y tardaron casi 15 mins en salirnos a abrir, exponiendo nuestra seguridad al estar esperando en la calle, terrible hotel jamás volveremos