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Don Chan Palace, Hotel & Convention

5.0 star property
Luxury hotel in Vientiane with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Don Chan Palace, Hotel & Convention

Outdoor pool, pool loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Living room
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
Feel at home
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Washer/dryer

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Suite

Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Private bathroom
Hairdryer
  • 64 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 72 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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Spa
Airport transfer
Free parking
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includes taxes & fees
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About the area

Map
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000

What's nearby

  • Vientiane Center - 14 min walk - 1.2 km
  • Talat Sao - 16 min walk - 1.4 km
  • Patuxay - 3 min drive - 2.6 km
  • Ban Anou Night Market - 4 min drive - 2.9 km
  • Embassy of Thailand - 4 min drive - 2.1 km

Getting around

  • Vientiane (VTE-Wattay Intl.) - 16 min drive
  • Nong Khai Na Tha Station - 32 min drive
  • Vientiane Railway Station - 35 min drive
  • Nong Khai Station - 41 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪PVO Vietnamese Food - ‬9 min walk
  • ‪Shabu Nang Nai ຊາບູນາງໃນ - ‬8 min walk
  • ‪awesome healthy fruit and smoothy - ‬12 min walk
  • ‪ເຂົ້າປຽກພະໂພ - ‬13 min walk
  • ‪Kaogee Cafe 2 - ‬11 min walk

About this property

Don Chan Palace, Hotel & Convention

Don Chan Palace, Hotel & Convention is just 4.1 mi (6.5 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body scrubs or body treatments. There's an outdoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and fridges.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai

At a glance

Hotel size

  • 215 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 6:00 AM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 2 km

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (208240 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Washer and dryer

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one-way. Maximum occupancy 1)

Children & extra beds

  • Rollaway beds are available for USD 30 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane

Frequently asked questions

Does Don Chan Palace, Hotel & Convention offer free cancellation for a full refund?
Yes, Don Chan Palace, Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Don Chan Palace, Hotel & Convention?
Yes, there's an outdoor pool.
Are pets allowed at Don Chan Palace, Hotel & Convention?
Sorry, pets aren't allowed.
Is parking offered on site at Don Chan Palace, Hotel & Convention?
Sorry, there's no on-site parking at Don Chan Palace, Hotel & Convention.
Is an airport shuttle service offered by Don Chan Palace, Hotel & Convention?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one-way.
What are the check-in and check-out times at Don Chan Palace, Hotel & Convention?
Check-in start time: 6:00 AM; check-in end time: anytime. Check-out time is 12:30 PM.
Is there an on-site casino at Don Chan Palace, Hotel & Convention?
No, this hotel doesn't have a casino, but ST Vegas Entertainment International Club (21-min drive) is nearby.
What is there to do at Don Chan Palace, Hotel & Convention and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Don Chan Palace, Hotel & Convention also has a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Don Chan Palace, Hotel & Convention?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Don Chan Palace, Hotel & Convention like?
Don Chan Palace, Hotel & Convention is located by the river, a short 14-minute walk from Vientiane Center and 16 minutes' walk from Talat Sao.

Don Chan Palace, Hotel & Convention Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

Ramón, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Items stolen from my room. Disappointed customer.
I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel and the staff very good I will refer other guest to the hotel
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

It was a very nice experienced for our first stay in a nice hotel in Laos.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

the staff were great and helpful and the property is in an excellent location.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Prasert, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Well maintained
Satisfied with 24h open space gym
DOREEN CHIN YEE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
1-night family trip
Verified Travelocity guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Don Chan Palace lives up to its name
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Derek, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Don Chan Palace is worth your visit
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Derek, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

Stone mattress
Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
victor, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The are big, the breakfast Is good, the location close to the makong River
Koby, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Mingjie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Hotel in good location. Good view of Mekong river and city. Quiet area. The service and staff were excellent. Food good. Honestly a little disappointed in the condition of room for a 5 star hotel. Carpet looked dirty. Had stains. Bathroom tile around tub had a little mold. Bed was hard. Furniture old. Maybe we were given older room. There were a lot of high end cars parked in front. Even a rolls royce.
3-night trip
Verified Expedia guest review

8/10 Very good

Hotel satisfactory
Hotel satisfactory: not centrally located and despite characteristics of the hotel on various reviews, the hotel would be best described as a 3 and half star. The only thing going for the hotel is the excellent staff. The restaurant menu was presented as three separate menus.... poor!..... should be pulled together as one menu... with headings as APPETISERS, MAINS (Laotian, Thai, Chinese, Western etc), DESSERTS Breakfast food range extensive but of average quality. Strange that airport transfer to hotel was $10, yet complimentary back to the airport.
Ron, 3-night trip
Verified Wotif guest review

8/10 Very good

Its was nice present stayed, the property close to night market and restaurants along Mekong river. many selection of foods and breakfast, awesome service, excepted the bed little hard.
Steven, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

A place for quiet time in your h
The staffs are very friendly and helpful. But the hotel facility is a bit old. Location is a bit far from city central. Breakfast quality is very basic. A great service from the staff is the most memorable factor from this hotel.
Verified Hotels.com guest review

8/10 Very good

cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
Nik , 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The Absolute Best
I've stayed in a hundred hotels in the past year or so and this was the absolute BEST. And the cost was very low for what I considered a 5 star hotel in every way.
michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Yes we had a good stayed in this hotel everything was ok for us.
Ian, 1-night romance trip
Verified Hotels.com guest review