Hotel Riu Santa Fe - All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near Medano Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
10 bars/lounges, 3 swim-up bars, 5 poolside bars
Sports facility
Balcony view
10 bars/lounges, 3 swim-up bars, 5 poolside bars

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 poolside bars
  • 10 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Health club
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 42 of 42 rooms

Room (Friends & Family (M))

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

Room (Super Saver | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Friends & Family (B2C | U))

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 3 Queen Beds and 1 Single Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

Standard Double Room, Ocean View (M)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

Family Room (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Garden View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (U))

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 4
  • 3 Queen Beds and 1 Single Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

Standard Double Room (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Sea View (M)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 6
  • 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (RIU Party | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room (E)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite, Sea View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Room, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 6
  • 1 King Bed

Double Room (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
2 bathrooms
Hairdryer
Private bathroom
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room (M)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410

What's nearby

  • Medano Beach - 4 min walk - 0.4 km
  • Cabo San Lucas Bay - 5 min walk - 0.4 km
  • Marina Del Rey - 6 min drive - 4.3 km
  • The Arch - 8 min drive - 5.9 km
  • Land's End - 8 min drive - 5.9 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive

Restaurants

  • ‪Riu Sport Bar - ‬3 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬8 min walk
  • ‪La misión - ‬4 min walk
  • ‪Tequila Pool Bar - ‬8 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

At Hotel Riu Santa Fe - All Inclusive, you can hit the beach to get a beach massage or relax on a sunlounger, plus you'll be within a five-minute walk of Medano Beach. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. La Baja California, one of 6 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 5 poolside bars, a nightclub and a rooftop terrace. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 1190 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
  • When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 10 bars/lounges
  • 5 poolside bars
  • 3 swim-up bars
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Scuba diving
  • Shopping
  • Pool table
  • Golfing nearby
  • Horse riding nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • 8 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Baja California – This buffet restaurant serves breakfast and dinner.
El Médano – On-site buffet restaurant. Open daily.
Zashila – This theme restaurant specialises in Asian cuisine. Open daily.
Carusso – This theme restaurant specialises in Italian cuisine. Open daily.
La Misión – On-site buffet restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 38 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive
Riu Santa Fe Cabo San Lucas
Riu Santa Fe
Riu Sante Fe
Riu Santa Fe Los Cabos
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Santa Fe - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Santa Fe - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Santa Fe - All Inclusive?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Santa Fe - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Santa Fe - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Santa Fe - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Santa Fe - All Inclusive?
No, this property doesn't have a casino, but PlayWin Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Santa Fe - All Inclusive and nearby?
Have fun during the warmer months with activities such as scuba-diving. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hotel Riu Santa Fe - All Inclusive also has 3 swim-up bars, 5 poolside bars and a nightclub, as well as a steam room, spa services and a garden.
Are there restaurants at or near Hotel Riu Santa Fe - All Inclusive?
Yes, there are 6 on-site restaurants, featuring Asian cuisine.
What's the area around Hotel Riu Santa Fe - All Inclusive like?
Hotel Riu Santa Fe - All Inclusive is a short 4-minute walk from Medano Beach and 5 minutes' walk from Cabo San Lucas Bay. Travellers say that the property is in a great location.

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1st timers here
The food was ok i food not so bland but alot of choices thr parties were awesome
Michelle, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Candice, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Double Charged
I booked my stay through Hotels.com, paying for 6 adults and 3 children. However, upon arrival at the resort, I was informed that my reservation only covered 6 adults and 2 children. I showed the clerk my reservation, but he refused to review it, insisting that it didn’t matter because I booked through a third party. As a result, I was forced to pay an additional fee. When I disputed the charge with Hotels.com, the resort told them I didn’t pay any extra fees and that my reservation remained unchanged, despite the fact that my credit card was charged. I even provided Hotels.com with the receipt the resort gave me, but no one was able to assist. Now, I’m contacting my credit card company to dispute the charge directly. I will never use a third-party booking site again.
Emmanuel, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Great service terrible food and drinks.
Cabo is an amazing place this place had incredible views the property is very beautiful but… the food was terrible we left the resort to eat outside everyday , drink selection was very terrible as far as quality of drinks, beds were extremely uncomfortable Staff was great overall just food, drinks, and comfort was pretty terrible. I will never stay here again but if you like cheap food and drinks you would love it haha
Eddie, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Greg, 5-night trip
Verified Hotels.com guest review

6/10 Good

Humberto Rico (Supervisor) did not honor the transportation included in my package…and did not have any intention to do so. Hotels.com ended up reimbursing me for their lack of service.
Yolanda, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

George, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

SELMA, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

I'll be back when I'm not recovering from surgery
I loved the property because of the range of fun amenities. There were a lot of people having al ot of fun from families to couples to small groups. I was solo bc I went to Cabo to get dental implants. For recovering from surgery, it was a bit much but I will definitely come back when I am in better shape. Very friendly and helpful staff and all the guests seemed to be very happy to be there.
Douglas, 4-night trip
Verified Hotels.com guest review

6/10 Good

Laura, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARIBEL, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel , great location
Very good hotel , perfect for kids ! Great location , great service, safe
Adi, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience due to front desk staff
Our experience at Riu Santa Fe was incredibly disappointing, largely due to the misleading and frustrating behavior of Fernanda at check-in. We paid in full when we arrived, only to be hounded with calls two days later, demanding an additional $350. Despite our explanations, the staff continued to call our room, disrupting our stay and ruining our vacation. We ultimately decided to cut our trip short and check out. As visitors from Minneapolis, USA, we had numerous vacation options and regret choosing Riu Santa Fe. After working hard to treat my family to a memorable vacation, this experience left us with nothing but frustration.
Zuli, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Daisy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Otilia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brigette, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice resort
Nice resort …the app was a lot of help
Duane, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bien con áreas de mejora
En general el hotel es muy bonito, la comida deliciosa en todos sus hoteles. Las albercas grandes con muchos camastros. La atención buena. Pero si tienen zonas de mejora. Si estás en las albercas no hay baños cerca, tienes que caminar mucho hasta los próximos baños. La limpieza en el área de camastros, los platos no se recogen, y ocasionan tener moscas alrededor. Hay demasiadas moscas en el buffet de desayuno, no paramos de espantarla mientras desayunamos. Y nos tocó una cucaracha en una silla también. Y lo peor de todo, que permitan a gente tener bocinas con su música en las albercas, se me hizo de muy mal gusto, además de que la música que ponían eran puros corridos y con malas palabras en la alberca que es familiar. En un punto llegué a tener una bocina enfrente y otra más alta atrás, de muy mal gusto, siendo un hotel “5 estrellas” Fuera de eso, todo bien. Los shows son los mejores que he visto en un todo incluido.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 4-night trip
Verified Expedia guest review

8/10 Very good

Sonia, 7-night trip
Verified Expedia guest review

8/10 Very good

We’ve stayed here for the past 6 years and this year was very disappointing. Staff at bars/swim bars ignored us numerous times. Waited way too long to get drinks. Someone stole mine and my husbands shoes from the pool. If was anywhere close to closing time at the buffet they just let the food run out. Sports bar is suppose to have food 24th and it always ran out by midafternoon, so if it was late and all the restaurants/buffet are closed, you have to starve. It use to never be like this. A couple across the hall from our room got into a physical altercation in the hallway right outside our room. Security came but allowed them to stay and they continued arguing/screaming/slamming their room door all night. They should kicked Them off from property.
Bobbie, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Berlina, 4-night trip
Verified Expedia guest review