We LOVED this property in Heidelberg! We booked a regular room but got upgraded for free to a large family room with two bedrooms, a large bathroom and a kitchen - Room 4. My husband and I were thrilled to see the large bathroom - so rare for hotels in Europe. The hotel had quick WiFi and a TV with a two television stations in English. The man at the front desk carried all our luggage up for us and provided us with a map of the town, directions to Old Town and gave us a lot of insight on how to use the rail train/Metro system in the town. This was a 5-minute walk from the hotel and was a great way to get into the main part of Heidelberg.
Breakfast in the morning was phenomenal! A large array of lunchmeat, cheese, cereals, fruits and they had scrambled eggs and bacon too! The area was safe, quiet and easy to walk around in.
We had a rental car, arrived around 3pm on a weekday and had 4 spots to choose from in their parking lot. There were 6 spots available and other street parking across the street. By the time we got back to the hotel in the evening, around 8:30pm, the lot was full but it seemed there was still some street parking still available. The gate to the hotel is operated with the same key used for your room, if you arrive late at night when the gate is closed. Overall, LOVED this place and couldn't recommend it more!