Holiday Inn Brentford Lock, an IHG Hotel, near Royal Botanic Gardens and Twickenham Stadium offers a relaxing retreat with a coffee shop/cafe and The Open Lobby restaurant. Enjoy the gym, bar, dry cleaning/laundry services, multilingual staff and 24-hour front desk. Guest reviews rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Gym
Parking available
24/7 front desk
Bar
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
24-hour room service
Coffee shop/cafe
Business centre
6 meeting rooms
Meeting rooms
Terrace
24-hour front desk
For families (6)
Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
The current price is RM373
RM373
RM503 total
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room
Standard Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
21 sq m
Sleeps 2
1 Single Bed
View all photos for Premium Room, 1 King Bed, Balcony (View)
Premium Room, 1 King Bed, Balcony (View)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
31 sq m
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
21 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
23.1 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
21 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Double Bed, Accessible Bathtub
When you stay at Holiday Inn London Brentford Lock by IHG, you'll be a short five-minute drive from Thames River and Royal Botanic Gardens, Kew. Guests can visit the fitness centre for a workout or grab a bite to eat at The Open Lobby, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (GBP 14 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
The Open Lobby – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person
Parking
Covered self-parking costs GBP 14 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Brentford Lock Hotel
Holiday Inn Brentford Lock
Holiday Inn Lock
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford
Frequently asked questions
Does Holiday Inn London Brentford Lock by IHG offer free cancellation for a full refund?
Yes, Holiday Inn London Brentford Lock by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn London Brentford Lock by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn London Brentford Lock by IHG?
Yes. Self-parking costs GBP 14 per night.
What are the check-in and check-out times at Holiday Inn London Brentford Lock by IHG?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn London Brentford Lock by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn London Brentford Lock by IHG?
Yes, there's an on-site restaurant, The Open Lobby.
What's the area around Holiday Inn London Brentford Lock by IHG like?
Holiday Inn London Brentford Lock by IHG is located on the waterfront in Syon. Popular attractions include Kensington High Street, which is 11 minutes away by car.
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Holiday Inn London Brentford Lock by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
1 February 2025
Nice clean hotel
Good hotel. Only stayed one night and I arrived late. No problems
Verified traveller
1-night trip
10/10 Exceptional
8 December 2024
Fab stay!
Comfy beds, friendly staff, lovely room overlooking the lock.
Samuel
Samuel, 1-night trip
8/10 Very good
1 November 2024
A good location hotel with good breakfast
Riyadh
Riyadh, 3-night trip
10/10 Exceptional
22 December 2024
1 night family stay.
1 night stay in a family room. It was very spacious, clean, comfy beds. Staff were very friendly. Great breakfast options. Would stay at the hotel again.
Joscelyne
Joscelyne, 1-night trip
10/10 Exceptional
10 November 2024
It was ideal for the purpose of our visit & transport options
Rosalind
Rosalind, 1-night trip
8/10 Very good
30 August 2024
Really good stopover hotel.
Roberto
Roberto, 1-night trip
10/10 Exceptional
18 November 2024
Good stay
Good stay, arrived at 2245 after a long drive and Zubair was a very helpful staff member at the desk to welcome us.
Jon
Jon, 1-night trip
8/10 Very good
17 November 2024
Lovely!
Check in was perfect and the front desk were very helpful and friendly. The room was pristine, a decent size and the view of the lock was also lovely!
Jaida
Jaida, 1-night trip
10/10 Exceptional
22 November 2024
Excellent location to stay outside of the Central London area, especially if you require both parking and easy access to train service.
Convenience store right next door, and very high-value breakfast add-on option.
Arjuna
Arjuna, 1-night trip
10/10 Exceptional
12 October 2024
Room was large, walking distance to shops and dining. Great continental breakfast. We enjoyed this hotel more than the 5 star we stayed at in London for part of the trip.
Glenda
Glenda, 3-night trip
10/10 Exceptional
13 September 2024
Loved thisnhotel overlooking the canal
Rachel
Rachel, 3-night trip
10/10 Exceptional
16 September 2024
Very helpful staff.
Mohammad
Mohammad, 1-night trip
8/10 Very good
1 September 2024
Checking in was quick and hassle free, all the staff were very helpful. Room was clean and comfortable.
Ashok
Ashok, 1-night trip
6/10 Good
10 October 2024
Does what it says on the tin. Perfectly satisfactory budget hotel in easy to find location with parking below.
Brian
Brian, 1-night trip
8/10 Very good
26 May 2024
Nice place to stay & the staff where grate with the kids
Matt
Matt, 1-night trip
10/10 Exceptional
4 September 2024
Friendly staff
Jan Elizabeth
Jan Elizabeth, 2-night trip
10/10 Exceptional
24 July 2024
In order to stay away from London as a-crowded city Holliday inn Brentford is a good choice
Yahia
Yahia, 4-night trip
10/10 Exceptional
7 September 2024
Room with a view
Awesome view of the lock from the huge balcony!
George
George, 1-night trip
10/10 Exceptional
11 August 2024
Hotel holiday inn stay Brentford locks
I thoroughly enjoyed the visit to brentford locks
Hotel was very comfortable nice room and view over locks was amazing.
Staff were very nice and breakfast was good value
i have no hesitaton in recomending this hotel to any travelor either business or leisure
Harvey
Harvey, 2-night trip
10/10 Exceptional
2 August 2024
Staff were fantastic helping us with a 2am check in after a cancelled flight at Heathrow, Thankyou!
Lisa
Lisa, 1-night trip
10/10 Exceptional
12 July 2024
Overnight Stay
Nice hotel, good position, easy access to Kew Gardens
Samantha
Samantha, 1-night trip
10/10 Exceptional
29 June 2024
Great food. nice rooms
Rupam
Rupam, 1-night trip
8/10 Very good
6 March 2024
A very nice hotel good breakfast and very helpful staff
Michael
Michael, 1-night trip
10/10 Exceptional
23 August 2024
Helpful friendly staff
Nicola
Nicola, 1-night trip
10/10 Exceptional
20 October 2024
They went over and above.
I was there for a family event, which we held at the hotel, and they could not have been more helpful, every member of staff that I dealt with was determined to make sure that they did everything that they could to ensure it was a success.