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The Willows

3.0 star property
Seafront hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Willows

View from property
Free WiFi, bed sheets
City view from property
City view from property
View from property

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Luggage storage

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

Free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Free WiFi, bed sheets

Single Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Property entrance

Ambassador Hotel

Free WiFi
Non-smoking
6.6 out of 10, (353)
The price is RM170
RM205 total
includes taxes & fees
19 Jan - 20 January 2025
Ambassador Hotel
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About the area

Map
27 Lower Rock Gardens, Brighton, England, BN2 1PG

What's nearby

  • Brighton Beach - 3 min walk - 0.3 km
  • Brighton Pier - 6 min walk - 0.6 km
  • Brighton Royal Pavilion - 10 min walk - 0.9 km
  • Brighton Dome - 12 min walk - 1.1 km
  • Brighton Centre - 15 min walk - 1.3 km

Getting around

  • Gatwick Airport (LGW) - 47 min drive
  • Heathrow Airport (LHR) - 91 min drive
  • London (LCY-London City) - 104 min drive
  • London (SEN-Southend) - 112 min drive
  • London (STN-Stansted) - 116 min drive
  • London (LTN-Luton) - 128 min drive
  • Brighton Station - 21 min walk
  • Brighton (BSH-Brighton Train Station) - 21 min walk
  • London Road Brighton Station - 29 min walk

Restaurants

  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Al Forno Pizzeria - ‬2 min walk
  • ‪Volks Bar & Club - ‬3 min walk
  • ‪Seagull Restaurant - ‬2 min walk
  • ‪Bulldog Brighton - ‬5 min walk

About this property

The Willows

The Willows puts you within a 15-minute drive of Brighton Centre and American Express Community Stadium.

Languages

Arabic, English

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Luggage storage

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Are pets allowed at The Willows?
Sorry, pets aren't allowed.
Is parking offered on site at The Willows?
Sorry, there's no on-site parking at The Willows.
What are the check-in and check-out times at The Willows?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Willows?
No, this hotel doesn't have a casino, but Rendezvous Casino (4-min drive) is nearby.
What's the area around The Willows like?
The Willows is a short 15-minute walk from Brighton Centre and 3 minutes' walk from Brighton Beach.

The Willows Reviews

Reviews

5.0

5.2/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
The room was clean and the bed was comfy.sea view
joanne, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not what I expected
Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
1-night trip
Verified Hotels.com guest review

8/10 Very good

Theresa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Aleah, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Evan, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Expedia guest review

8/10 Very good

jamie, 1-night trip
Verified Expedia guest review

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Kathryn, 1-night business trip
Verified Hotels.com guest review

6/10 Good

4-night business trip
Verified Hotels.com guest review

4/10 Fair

Bit run down noisy odd set up
Nigel, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid at all costs!!!!
I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Danielle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carissa, 1-night trip
Verified Expedia guest review

2/10 Poor

Avoid avoid and avoid
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Adam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Francesca, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Helen, 3-night trip
Verified Expedia guest review

8/10 Very good

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
ANDREW, 1-night trip
Verified Ebookers guest review

8/10 Very good

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Gerry, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Abigail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

/
Alexander, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Thomas, 2-night trip
Verified Hotels.com guest review

2/10 Poor

shower not working
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
cindy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Only issue I had was hearing other people in same accommodation late at night
James, 2-night trip
Verified Expedia guest review

6/10 Good

One night ok.
Very run down. Was ok for one night. Wouldn't book again.
David, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This was my worst experience ever. This property is a proper scam and I don’t understand why Ebookers, after other complaints about this hotel, continues to advertise it. The room I was given was completely different from the pics. The room was incredibly tiny, dirty and unsafe . There were 30 degrees in brighton during the weekend - as the hotel doesn’t have AC, it was impossible to sleep with the window close, means that at night (likely I don’t move too much while I sleep) I could fell down from the window as it’s next to the bed and at the same level of the mattress .. crazy! Carpet was also incredibly dirty. Went downstairs as soon as I’ve seen the room and asked to the guys at the reception if I could have moved to a bigger room, paying the difference. The guy, almost smiling, told that there were not room available and as I have booked a single that was the right size for me. I decided to leave the property the day after as I was impossible to sleep there one more night. This was a true scam and I deserve the refund as I truly feel you are not honest with your clients.
Paola, 2-night trip
Verified Ebookers guest review