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Loi Suites Chapelco Hotel

4.5 star property
San Martín de los Andes hotel with spa and outdoor pool, aimed at LGBTQ+ guests

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Photo gallery for Loi Suites Chapelco Hotel

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Lobby sitting area
Front of property – evening/night
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Fireplace
Nestled beside a golf course, Loi Suites Chapelco Hotel offers an exciting retreat with free breakfast, a rejuvenating spa, and plenty of activities. Enjoy ski passes and storage or lounge by the indoor pool; guests rave about this hotel's variety of amenities.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Airport transfer
  • Free parking
  • Free breakfast
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service

For families (6)

  • Children stay free
  • Playground on-site
  • 20 bedrooms
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is RM842
RM842 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Studio, 1 Queen Bed

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Superior Studio, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Suite, Golf View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Free cots/infant beds
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Family Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Habitación Cuádruple Superior

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Habitación Cuádruple Superior

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Hypo-allergenic bedding
20 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Junior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Superior Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite Cuádruple

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Suite Cuádruple

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

20 bedrooms, hypo-allergenic bedding, down duvets, memory-foam beds

Superior Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

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9.0 out of 10, Wonderful, (49)
The price is RM651
RM651 total
includes taxes & fees
6 Mar - 7 Mar
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About the area

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Canopy San Martin de los Andes - 20 min drive - 13.8 km
  • La Pastera Che Guevara Museum - 24 min drive - 17.4 km
  • Lacar Lake Pier - 26 min drive - 18.2 km
  • Chapelco Ski Resort - 43 min drive - 26.9 km
  • Quila Quina Beach - 53 min drive - 34.8 km

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Astas - ‬1 min walk
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Los Coirones - ‬1 min walk
  • ‪El Corralón - ‬17 min drive

About this property

Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel features a ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this Colonial hotel include an indoor pool, an outdoor pool and a bar/lounge. Ski passes and storage are also available.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
    • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Tennis lessons
  • Yoga classes
  • Golfing
  • Pool table
  • Golf lessons nearby
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (2045 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Communal living room
  • Health club
  • Adjacent to a golf course
  • Golf driving range on-site
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 99
  • Well-lit path to entrance

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • 20 bedrooms
  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Local maps

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge of ARS 15000 per person (one-way)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs ARS 15000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Loisuites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco Hotel
Loisuites Chapelco San Martin de los Andes
Loisuites Chapelco
Loi Suites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel offer free cancellation for a full refund?

Yes, Loi Suites Chapelco Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Loi Suites Chapelco Hotel?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Loi Suites Chapelco Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Loi Suites Chapelco Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Loi Suites Chapelco Hotel?

Yes, an airport shuttle is available. The charge is ARS 15000 per person one-way.

What are the check-in and check-out times at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Loi Suites Chapelco Hotel?

No, this hotel doesn't have a casino, but Casino Magic (25-min drive) and Casino Magic (30-min drive) are both nearby.

What is there to do at Loi Suites Chapelco Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Loi Suites Chapelco Hotel also has an outdoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Loi Suites Chapelco Hotel?

Yes, there are 2 on-site restaurants.

Does Loi Suites Chapelco Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place
Rodrigo, 3-night trip

10/10 Exceptional

Great stay
Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
3-night trip

10/10 Exceptional

Amazing resort
Staff was amazing, truly made us feel welcomed
Oscar, 2-night trip

10/10 Exceptional

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Exceptional

The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Romi, 1-night trip

10/10 Exceptional

Perfect time
Perfect time!!!!! Everything make our family trip perfect!!! The kindly staff, breakfast, room space and comfort, cosy atmosphere…… only thing is the long distance from the ski station….
ANA FLÁVIA, 1-night trip

10/10 Exceptional

Henry, 1-night trip

10/10 Exceptional

Michael, 2-night trip

10/10 Exceptional

Nadia, 1-night trip

10/10 Exceptional

Daniel, 3-night trip

10/10 Exceptional

Muy buen lugar
Hermoso lugar, perfecto para desconectar y descansar. El personal siempre dispuesto a resolver las dudas
Bastian Eduardo, 1-night trip

10/10 Exceptional

Fernando, 2-night trip

8/10 Very good

Genial el hotel aunque tiene el inconveniente de que esta muy retirado de la ciudad (25 a 30 minutos en auto) y a una hora del centro de esquí Chapelco.
ALEJANDRO G, 8-night trip

10/10 Exceptional

Leonardo, 3-night trip

10/10 Exceptional

Leonardo, 1-night trip

10/10 Exceptional

Sensacional
Maravilhoso
Bernardo, 3-night trip

10/10 Exceptional

Aconchegante e inesquecível!
Foi incrível! Nos sentimos muito aconchegados. As pessoas da equipe são muito especiais! Desde os recepcionistas, as pessoas do staff, até os atendentes do restaurante. Ah, e o restaurante é muito bom! O lugar também é lindo demais!
Luiz Gustavo, 4-night trip

10/10 Exceptional

Maravilhoso
Lugar muito lindo, funcionários extremamente atenciosos, falam português perfeitamente, quartos confortáveis. Longe do centro, porém tem restaurante bom no hotel
Lais, 2-night trip

10/10 Exceptional

rodrigo, 1-night trip

10/10 Exceptional

CARLOS ALBERTO VAZ, 4-night trip

6/10 Good

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
GONZALEZ CARBALLO, 1-night trip

10/10 Exceptional

Paulo R, 3-night trip

10/10 Exceptional

Paula, 3-night trip

8/10 Very good

O Hotel é espetacular, tem uma ótima e atendimento é impecavel. Porém, para um.hotel 5 estrelas tem um cafe da manha bem limitado, ja estive em hoteis 3 estrelas com cafe da manha melhor que o deles.
BRUNO H N, 8-night trip

8/10 Very good

Nota 7,5. Esperava mais.
Pontos a melhorar: Atendimento no check in divergente do informado pelo hotels.com. Fui informado que o check in era as 15:00 quando pelo app informa que o check in é as 14:00. A atendente não sabia passar informações sobre passeios e não fez questão de buscar respostas, simplesmente nos mandou ao centro da cidade a 15km do hotel para que nos informássemos ou esperássemos até as 17:00 para falar com outra atendente, Sabrina, que saberia dar as respostas. O hotel poderia disponibilizar serviço de transfer frequente para o centro de San Martin ou mesmo para se locomover dentro do resort. A calefação do quarto era exagerada a ponto de acordarmos de madrugada suando. Informamos a camareira, mas não mudou muito. Pontos altos: Sabrina, está sim, foi um exemplo de bom atendimento e simpatia. Lucas e Francisco, atendentes do bar e do restaurante. Super solícitos e empáticos. Apresentação do pianista na noite de quinta feira. Um espetáculo privado. Impressionante. Comida muito boa, local e hotel são lindos.
Raul, 4-night trip