6/10 Good
20 September 2023
OK in the end, after complaining.
We had booked here because it had EV charging points and a restaurant, and looked like a pleasant setting. We arrived to discover that the EV chargers were Tesla only, and the restaurant was closed. We'd just driven 400 miles, so were not pleased. After a lot of complaining and phone calls by the receptionist, it emerged that the chargers could be used with any EV (officially from October), and we were offered a rather simple (although expensive) meal in our room - a lentil and vegetable dahl with bread, which wasn't bad. The receptionist was very helpful and tried hard to sort all this out, but it took a long time and was stressful, and shouldn't have happened in the first place. The room was fine though, and the hotel was in a pleasant setting. Didn't bother with the breakfast!
Peter
Peter, 1-night trip
Verified Hotels.com guest review