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Hotel Alpenroyal

3.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Alpenroyal

Sauna, hot tub, steam room
Indoor pool
Reception
Terrace/patio
Interior entrance
Nestled in the mountains, Hotel Alpenroyal offers a warm welcome with a breakfast buffet, cozy fireplace, and relaxing spa. Unwind by the indoor pool or explore nearby Zermatt-Matterhorn Ski Paradise. With helpful multilingual staff and free WiFi, your stay is sure to be a tranquil retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Terrace
  • Reception fireplace
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

In-room safe, desk, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

Highlights

Balcony
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple room with balcony or split first floor terrace

In-room safe, desk, free WiFi, bed sheets

Triple room with balcony or split first floor terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

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9.2 out of 10, Wonderful, 407 reviews
The price is RM901
RM977 total
includes taxes & fees
24 Aug - 25 Aug
Alpine Hotel Perren
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About the area

Map
Riedweg 96, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zurich Airport (ZRH) - 105.9 miles/170.5 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪Golden India - ‬10 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬7 min walk
  • ‪Restaurant Bar Manud - ‬9 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk

About this property

Hotel Alpenroyal

Hotel Alpenroyal offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the Hot tub makes for a relaxing end to the day. An indoor pool, a sauna and a steam room are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 31 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 1 total)*
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Alpenroyal Zermatt
Hotel Alpenroyal
Alpenroyal Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Hotel Alpenroyal offer free cancellation for a full refund?

Yes, Hotel Alpenroyal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alpenroyal?

Yes, there's an indoor pool.

Are pets allowed at Hotel Alpenroyal?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day.

Is parking offered on site at Hotel Alpenroyal?

Sorry, there's no on-site parking at Hotel Alpenroyal.

What are the check-in and check-out times at Hotel Alpenroyal?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Hotel Alpenroyal and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Alpenroyal also has an indoor pool and a sauna, as well as a steam room.

What's the area around Hotel Alpenroyal like?

Hotel Alpenroyal is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Alpenroyal Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

View
Service staff
Breakfast
Towns
Room
Location
Balcony
Elevator
Spa
Public sauna

What guests liked

  • Breakfast options were plentiful and delicious with many choices to start each day. (16 reviews)
  • The spa was great, with a perfect relaxing area, including dry and humid sauna, pool, and jacuzzi. (5 reviews)
  • The indoor pool was very nice and a delightful part of the property experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Friendly staff. Excellent breakfast.
Ansuman, 2-night trip

10/10 Excellent

We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Tammy, 2-night trip

10/10 Excellent

The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Florin, 2-night trip

10/10 Excellent

Everything about this place was amazing
Andrew, 2-night trip

10/10 Excellent

The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Kevin, 2-night trip

10/10 Excellent

Great hotel

Excellent choice for our stay in Zermatt. Very friendly & helpful staff. Excellent breakfast every morning. Our room had a beautiful view of the Matterhorn. Highly recommend.
Luanne, 4-night trip

10/10 Excellent

The lady and staff were super friendly. Enjoy my stay. Recommend
Daniel, 3-night trip

10/10 Excellent

Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Arianna, 3-night trip

10/10 Excellent

Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Michael, 2-night trip

10/10 Excellent

I enjoyed my stay overall and was conveniently located in the town.
Justin, 6-night trip

10/10 Excellent

Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Luke, 4-night trip

10/10 Excellent

Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Sandra, 6-night trip

10/10 Excellent

Great service. Went above and beyond what was expected.
Kenneth, 5-night trip

10/10 Excellent

Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Karen, 2-night trip

10/10 Excellent

Albeit this is a 3 star property facilities were good and staff was brilliant.
Natalia, 2-night trip

10/10 Excellent

Great view of Zermatt.
sean, 2-night trip

10/10 Excellent

Excellent!
MIRELA, 2-night trip

10/10 Excellent

Very nice staff best view
CHAO CHUN, 3-night trip

10/10 Excellent

Wonderful time in a beautiful Mountain community!
Craig, 2-night trip

10/10 Excellent

Wonderful stay and location

Wonderful stay, staff at the hotel are professional and very friendly, always happy to help. Room was comfortable, clean and with a wonderful balcony with view of valley and Matterhorn! Great location and once you check in they will tell you about a very special short cut to get to and from hotel. (Great as hotel is locate hire up but in 10min you are in town with all it has to offer) Excellent location and facilities.
Vanessa, 3-night trip

10/10 Excellent

Friendly and helpful staff. Nice pool and hot tub. Amazing views of the Matterhorn. Great restaurant across the street with great views of the Matterhorn. Hotel will pick you up at train station or taxi garage if you call them for free. Great breakfast.
William, 2-night trip

10/10 Excellent

This place is a magical paradise. You can see the whole city of Zurich from your room. Plus, Matterhorn is right in front of you as soon as you walk out to your balcony.
Lum Haung, 3-night trip

8/10 Good

Staff was wonderful! The rooms are a little small.
Robert, 2-night trip

10/10 Excellent

Fantastic experience!

Fantastic experience!!! The staff was so friendly, the hotel was charming, spa was great, location fabulous, and the view was magnificent!!
View from the hotel
BARBARA, 6-night trip

10/10 Excellent

Incredible view and room service. Great amenities and location. We can see the Matterhorn, hear church bells tolling and walk to town easily from our room in this beautiful hotel. I brought my mother and father and it was my responsibility to find and book our stay and this hotel made me look very favorable in their eyes. I would recommend this stay to anyone no matter your price range.
Mark, 3-night trip