Despite its convenient location, my stay at the hotel was unsatisfactory overall. Situated on the third floor (which would typically be considered the fourth floor in the US), the absence of an elevator made it particularly challenging, especially when dealing with heavy luggage. Throughout our two-night stay, we encountered the inconvenience of no advertised 24/7 front desk service. Upon our arrival around 8:00 PM, the front desk attendant promptly departed after our check-in, leaving us without assistance. To our dismay, there was a shortage of essential amenities such as toilet paper and room supplies on the first night, and we struggled to locate any staff for assistance, exacerbated by the absence of a telephone in the room. Despite attempting to contact the hotel via WhatsApp using a provided barcode at the entrance, our messages went unanswered. Additionally, the water temperature in the bath was insufficiently warm, with no staff available to address the issue. Moreover, accessing our room required passing through a breakfast area, although the service from the breakfast attendant was commendable. However, I found myself wishing for a more comprehensive and attentive level of service throughout my stay.