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Hotel Helgoland

3.0 star property
Hotel with bar/lounge, near Hagenbeck Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helgoland

Bar (on property)
Restaurant
Exterior
Restaurant
Premium bedding, Select Comfort beds, individually decorated, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is RM659
RM762 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, Select Comfort beds, individually decorated, desk

Standard Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Premium bedding, Select Comfort beds, individually decorated, desk

Double Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, Select Comfort beds, individually decorated, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is RM308
RM367 total
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Kieler Strasse 173-177, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 4 min drive
  • Volksparkstadion - 6 min drive
  • Barclays Arena - 7 min drive
  • Fish Market - 8 min drive
  • Hamburg City Hall - 9 min drive

Getting around

  • Hamburg Airport (HAM) - 21 min drive
  • Tiedemannstraße Bus stop - 7 min walk
  • Langenfelde Station - 9 min walk
  • Diebsteich Station - 11 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Osterstrasse U-Bahn - 13 min walk
  • Emilienstrasse U-Bahn - 15 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Cafe May - ‬6 min walk
  • ‪Dos Amigos - ‬7 min walk
  • ‪Due Baristi - ‬6 min walk

About this property

Hotel Helgoland

When you stay at Hotel Helgoland, you'll be within a 10-minute drive of Hagenbeck Zoo and Reeperbahn. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Volksparkstadion and St. Pauli Piers are within a short drive. The property is only a short walk to public transportation: Lutterothstrasse U-Bahn is 12 minutes and Osterstrasse U-Bahn is 13 minutes.

Languages

English, German

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per night)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • Library
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Fan

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 17 for children

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night
  • Rollaway beds are available for EUR 26.0 per night

Parking

  • Self-parking costs EUR 10 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Helgoland Hamburg
Hotel Helgoland
Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Does Hotel Helgoland offer free cancellation for a full refund?
Yes, Hotel Helgoland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helgoland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Helgoland?
Yes. Self-parking costs EUR 10 per night.
What are the check-in and check-out times at Hotel Helgoland?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Helgoland?
No, this hotel doesn't have a casino, but Casino Esplanade (7-min drive) is nearby.
What is there to do at Hotel Helgoland and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hotel Helgoland like?
Hotel Helgoland is a short 7-minute walk from Tiedemannstraße Bus stop and 15 minutes' walk from Herbertstrasse.

Hotel Helgoland Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Rebecca, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location for access to public transportation to explore Hamburg
Kendra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

good
EDDA, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel
View is amazing over breakfast. Rooms as typical if area. Very Germanic in style. It needs a refurbishment but still OK.
Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Remote hotel catering for bus tour groups
I don't know whether there was an event on but my visit to Hamburg seemed to coincide with lots of hotels being full or being eye-wateringly expensive. I opted for this one as the most reasonable of what was left, even then I feel it was not great value. If you can find it, it's a good 10-15 mins walk from the nearest s-bahn station on a busy road, quite a way North of the centre. The building wasn't especially dated as other revues have said, the rooms average and the staff were friendly. As I didn't arrive until 11pm I was very grateful they were still open.
David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

In a bit of a soulless part of Hamburg but everything was ok. Staff were friendly and all the facilities were fine.
Verified Expedia guest review

6/10 Good

Satisfactory for a short stay.
Pleasant staff. Satisfactory for a short stay. Would stay again.
Verified Expedia guest review

8/10 Very good

clean & comfortable
but not so close to a train station, fine if you want to take the time to get to know the bus routes.
Verified Expedia guest review

8/10 Very good

Good experience overall;
It was a good experience overall. Nice room, professional staff, I got good info on how to reach nearby stations etc. I would come back.
Verified Hotels.com guest review

6/10 Good

Just a one night stay before getting on a flight. Room and shower ok, food in Restaurant good. Looks a bit run down but for one night ok..
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Friendly staff, nice breakfast. The hotel is in a fairly quiet suburb with not much nearby but the hotel restaurant is fine. About 10 mins walk from an S-bahn station. Free wifi.
Verified Hotels.com guest review

10/10 Exceptional

Dejligt ophold
Johnny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Lea-Johanna, 2-night trip
Verified Expedia guest review

6/10 Good

Dustin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Helppo
Kätevä
Henri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bodo, 2-night trip
Verified Expedia guest review

6/10 Good

Dirk, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anders, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dirk, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

..
Johannes, 2-night trip
Verified Expedia guest review