Safe to say that Neo Suites truly saved our Santorini trip. After a terrible experience at Phaos 1870 in Pyrgos, we had to book another hotel last minute — not ideal at all. Luckily, we stumbled upon Neo Suites, and it exceeded every expectation. The prices are extremely reasonable and absolutely worth it. The staff are incredibly friendly and helpful, making our stay so comfortable. The rooms and private pools/jacuzzis are very well maintained, and the cleaners do an excellent job. The location is perfect, with everything in Fira within walking distance. All in all, if you are visiting Santorini, I highly recommend booking Neo Suites.
In contrast, I strongly advise against staying at Phaos 1870 in Pyrgos. Our experience there was deeply disappointing due to unprofessional conduct and misleading practices, which ultimately ruined the start of our trip.