In the heart of Cape Town City Centre, Sugar Hotel offers a luxurious retreat with a terrace and hair salon. Unwind at the onsite spa or stay connected with in-room WiFi; car rentals on site and barbecue grills are also available for your convenience. Guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Spa
24/7 front desk
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Room service
Massage/treatment rooms
In-room childcare
Airport shuttle
Train station pick-up service
Terrace
24-hour front desk
Car hire on-site
For families (6)
Children stay free
Babysitting (surcharge)
Fridge
Private bathroom
Premium TV channels
Terrace
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Basic Single Room
Basic Single Room
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
12 sq m
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double with Plunge Pool
Deluxe Double with Plunge Pool
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Private plunge pool
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
23 sq m
1 bedroom
Mountain view
Sleeps 2
1 Double Bed
View all photos for Superior Room
Superior Room
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
36 sq m
City view
Sleeps 2
1 Twin Bed OR 1 King Bed
View all photos for Economy Double Room, 1 Queen Bed, Ground Floor
Economy Double Room, 1 Queen Bed, Ground Floor
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
18 sq m
Sleeps 2
1 Queen Bed
View all photos for Superior Room, Private Pool, Mountainside
1 Main Road, Green Point, Cape Town, Western Cape, 8005
What's nearby
Two Oceans Aquarium - 5 min walk - 0.4 km
Cape Town Stadium - 11 min walk - 1.0 km
Cape Town Cruise Terminal - 12 min walk - 1.1 km
Cape Town International Convention Centre - 14 min walk - 1.2 km
Long Street - 16 min walk - 1.3 km
Getting around
Cape Town (CPT-Cape Town Intl.) - 23 min drive
Cape Town Station - 22 min walk
Cape Town Bellville Station - 29 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
Shift Espresso Bar - 7 min walk
Gold Restaurant - 6 min walk
Bootlegger Coffee Company - 5 min walk
Ninety One - 7 min walk
Vista Bar - The One & Only Cape Town - 16 min walk
About this property
Sugar Hotel
At Sugar Hotel, you'll be a short five-minute drive from Long Street and Cape Town Stadium. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
8 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Free off-site parking nearby; discounts available
Transfers
Airport shuttle (available 24 hours)*
Train station pickup*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
ROOM
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
MONETIZATION_ON
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately ZAR 120 to 150 per person
Airport shuttle service is offered for an extra charge of ZAR 395 per room (one way)
Train station pick-up service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children up to age 18 costs ZAR 395.00 (one way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Also known as
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel Cape Town Central
Sugar Hotel And Spa
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town
HELP_OUTLINE
Frequently asked questions
Does Sugar Hotel offer free cancellation for a full refund?
Yes, Sugar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sugar Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sugar Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sugar Hotel?
Yes, an airport shuttle is available. The charge is ZAR 395 per room one way.
What are the check-in and check-out times at Sugar Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Sugar Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Sugar Hotel and nearby?
Sugar Hotel has a spa.
Are there restaurants at or near Sugar Hotel?
Yes, there's an on-site restaurant.
What's the area around Sugar Hotel like?
Sugar Hotel is a short 14-minute walk from Cape Town Stadium and 15 minutes' walk from Long Street.
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Sugar Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Value
Lobby
Bed
Spa
Location
Bedrooms
Boutique hotel
Reviews
10/10 Excellent
22 May 2025
Very nice hotel
Lora
Lora, 2-night trip
10/10 Excellent
14 Apr 2025
Staff is just lovely! They are so accommodating and sweet!!
Cortney
Cortney, 3-night trip
10/10 Excellent
20 May 2025
Very clear
Silvia
Silvia, 1-night trip
10/10 Excellent
24 Apr 2024
Lovely hotel. Location was excellent and staff were lovely.
Lawrie
Lawrie, 1-night trip
6/10 Okay
5 Feb 2025
Over priced and ridiculously small pokey room.
Colin
Colin, 3-night trip
10/10 Excellent
31 May 2024
Nice hotel pleasant atmosphere best omelette
Dorethea
Dorethea, 1-night trip
10/10 Excellent
14 Nov 2023
nice to stay
a friendly welcome and a quite and nice hotel.
Eric
Eric, 1-night trip
8/10 Good
9 Apr 2023
Short but lovely stay.
Giulia
Giulia, 1-night trip
10/10 Excellent
3 May 2017
Excellent well priced and well located for V and A. Cheerful and welcoming
Verified traveller
10/10 Excellent
29 Jul 2016
A gorgeously tranquil hotel for those who appreciate the intimacy of boutique hotels.
Verified traveller
8/10 Good
8 Feb 2016
Location, Staff and Food!
Outstanding location - very close to tourist activities; amazing staff - attended to every need; and fantastic restaurant - you must eat here even if you are not staying at the hotel.
Renee
10/10 Excellent
8 Mar 2017
Nice Boutique Hotel
Good quality place with friendly welcome.
John
8/10 Good
22 Jan 2023
Staff were excellent. Breakfast was excellent.
Mary
Mary, 2-night trip
8/10 Good
29 Jun 2023
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
Derek
Derek, 5-night trip
10/10 Excellent
28 May 2024
Love the property
Dorethea
Dorethea, 1-night trip
10/10 Excellent
25 Jan 2024
The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Louise
Louise, 1-night trip
10/10 Excellent
10 Nov 2024
I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
Maroulla
Maroulla, 1-night trip
8/10 Good
16 Apr 2024
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Derek
Derek, 2-night trip
8/10 Good
24 Dec 2020
25th Anniversary
Our stay was fantastic. Loved the private pool and breakfast.
Lionel
Lionel, 1-night trip
10/10 Excellent
18 Jan 2025
No separation for the toilet was different
Jason
Jason, 1-night trip
10/10 Excellent
4 Apr 2017
Good location, Great room
Easy walking distance to the waterfront, fantastic room and bathroom and really friendly staff. On top of that, it was very reasonably priced
Ed
10/10 Excellent
3 Feb 2024
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Marissa
Marissa, 2-night trip
10/10 Excellent
10 May 2018
My favorite in Cape Town
Great rooms, excellent service, one staff member seemed slightly unhappy this time, very good food. I enjoy staying at this hotel tremendously.
Frans
10/10 Excellent
18 Apr 2015
Great Hotel Close to VA Waterfront
Small hotel located close to some great food and also V&A Waterfront. Marc's Table which is part of the hotel does an amazing breakfast to start your day. Rooms are big and also are the bathrooms.
Mark
8/10 Good
5 Dec 2016
Nice cozy small hotel with homely feel and decor.
I was allocated a room with good view of the hills and small private deck pool for two. Pity I could not use it during my stay.