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Club Amigo Caracol - All Inclusive

3.0 star property
Santa Lucia beachfront property with 2 restaurants, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Amigo Caracol - All Inclusive

Outdoor pool
Exterior
Exterior detail
Reception
Boating

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Gym
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Fitness centre
  • Children's pool
  • Beach bar
  • Childcare
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Supervised childcare
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Casa Lunamar

Pet-friendly
Air conditioning
Laundry facilities
The price is RM141
RM160 total
includes taxes & fees
23 Dec - 24 Dec
Casa Lunamar
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About the area

Map
Avenida Turística, Santa Lucia, 74250

What's nearby

  • Santa Lucia Beach - 14 min walk - 1.2 km
  • Coco Beach - 16 min drive - 8.7 km
  • Museo Histórico Municipal - 62 min drive - 70.5 km
  • Pinos Beach - 104 min drive - 104.7 km

About this property

Club Amigo Caracol - All Inclusive

At Club Amigo Caracol - All Inclusive, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll have access to on-site snorkelling, sailing and kayaking. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. Dining choices include 2 restaurants, and the 3 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a free kid's club, a children's pool and a snack bar/deli.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Boat tours
  • Snorkelling
  • Parasailing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Limited housekeeping
  • In-room safe

Special features

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
On-site venue No. 2 – This restaurant only serves dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 5 per hour (rates may vary)
  • WiFi is available in public areas for USD 5 per hour (rates may vary)

Policies

This property does not have lifts.
This property accepts cash.

Also known as

Club Amigo Caracol - All Inclusive Santa Lucia
Club Amigo Caracol - All Inclusive All-inclusive property

Frequently asked questions

Does Club Amigo Caracol - All Inclusive offer free cancellation for a full refund?
Yes, Club Amigo Caracol - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Club Amigo Caracol - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Club Amigo Caracol - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Club Amigo Caracol - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Club Amigo Caracol - All Inclusive?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Club Amigo Caracol - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 3 bars and a fitness centre. Club Amigo Caracol - All Inclusive also has a garden.
Are there restaurants at or near Club Amigo Caracol - All Inclusive?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Club Amigo Caracol - All Inclusive like?
Club Amigo Caracol - All Inclusive is located a short 14-minute walk from Santa Lucia Beach.

Club Amigo Caracol - All Inclusive Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Poor

No warn water, 2 hours lines to eat, food was terrible. Waste of time and money
Yusmary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great small resort. With friendly people. Very clean and well maintained.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean great staff. I am happy about everything.
1-night family trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

4/10 Fair

Very good hotel with great comfort but not all staff are friendly. Customer service needs improvement
3-night romance trip
Verified Expedia guest review

8/10 Very good

We came just for a day, as stopover to our final destination and since we are not a resort turists I just can say that staff is polite, beach nice, room great, but food something we were not use to it. We are food lovers and by our experience most of resorts doesn’t shows you real picture of Cuban culinary. So that is not just problem of one resort, it is generally.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I was very pleasantly surprised. The food was good as well as the staff.
Aryaimee, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

loved this hotel. staff was kind and attentive. the entertainment was great and so was the food. will definitely be back in the future
yass, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Santa Lucía, the food , and service is great.. all the staff is very pleasant
Zuylen, 2-night family trip
Verified Expedia guest review

2/10 Poor

The service was pity, the quality of the food and the variety was pity, I would not recommend this place.
Viajero, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

The worst of the worse bad service bad conditions have to wait up to 2 hours to check in and to go into the buffet restaurant the wait time is huge.
1-night family trip
Verified Expedia guest review

4/10 Fair

Temperature on the restaurant was hot and a lot of flies. The staff sometime rude. The swimming pool was contaminated and the second day they closed it. The towels were small and dirty.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

a lot of mosquitoes, no hot water or water to drink very disappoint
erik, 2-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente la estancia, esperamos que sigan así. Gracias!!
Maikel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mario, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien lindo lugar y personal muy agradable
samuel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

La playa no se podua bañar, terrible sucia Las ofertas gastronomicas pobres Los tragos escasos y limitados Muchos mosquitos
3-night family trip
Verified Expedia guest review

2/10 Poor

No me gusto nada es el hotel mas malo del mundo la variedad de la comida pesima la calidad de la comida terriblemente mala,la comida se acababa y no ponian mas en el buffet donde el hotel ofrece un todo incluido ,las bebidas se terminaban a las 7 de la noche todas incluyendo los refrescos ,la cervesa y los licores la atencion del hotel pesima las toallas sucias y manchadas con peste y al reclamar no hacian nada es un hotel para que nadie vaya es una expriencia mala yo no voy mas nunca
2-night family trip
Verified Expedia guest review

6/10 Good

Me gusto de forma general pero la bufete no tuvo mucha variedad de carnicos
Ms.MariaLoretde, 2-night family trip
Verified Expedia guest review

4/10 Fair

La plage est decevante et l’animation beaucoup trop présente Nous avons écourté le sejour pour nous rendre à Cayo Santa Maria
5-night romance trip
Verified Expedia guest review