Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 8 min drive
Mujeres Beach - 14 min drive
Isla Mujeres Ferry Terminal - 87 min drive
North Beach - 92 min drive
Dolphin Discovery - 93 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive
Restaurants
Isla Blanca - 6 min drive
So Cal Gourmet Food Emporium - 10 min walk
Flavors - 3 min drive
Mar - 3 min drive
Braza Grill - 11 min walk
About this property
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers a private beach where you can enjoy cabanas, volleyball and beachside drinks, plus you'll have access to on-site snorkelling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, body wraps and hydrotherapy. Bordeaux, one of 5 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious property include 4 poolside bars, a rooftop terrace and a fitness centre. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Water activities
Kayaking
Snorkelling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Languages
English, Spanish
At a glance
Hotel size
507 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free uncovered on-site valet parking
On-site parking is limited
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
5 restaurants
6 bars/lounges
4 poolside bars
Beach bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
What to do
On a private beach
Free beach club
Tennis
Fitness classes
Beach volleyball
Canoeing
Snorkelling
Paddleboard on-site
Shopping
Pool table
Kayaking nearby
Scuba-diving nearby
Whale watching nearby
Working away
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Paddleboard on-site
Romance packages
Facilities
10 buildings/towers
Built in 2023
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
4 outdoor pools
Spa services
Outdoor tennis court
Vegan dining options
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible concierge desk
Magnifying mirror
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
IPod docking station
49-inch Smart TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished
Freshen up
Partially open bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Bordeaux – This fine-dining restaurant specialises in French cuisine and only serves dinner.
El Patio – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
Coco Cafe – On-site café. Open 24 hours. Open daily.
Portofino – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Sea Side – This seafood restaurant overlooks the ocean. Open selected days.
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 1170 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive
Frequently asked questions
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 1170 per pet, per night. Food and water bowls are available.
Is parking offered on site at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there's free valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 4 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 poolside bars and 6 bars. Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive also has a private beach and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there are 5 on-site restaurants, featuring French cuisine and ocean views.
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
21 November 2024
Kali
Kali, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Amazing resort, amazing staff, and amazing food which is unexpected from an all inclusive resort! I couldn’t have asked for anything more from our stay.
Kathryn
Kathryn, 3-night romance trip
Verified Expedia guest review
6/10 Good
18 September 2024
This was our first time at one of the Hyatt Secrets Resorts and we decided to give this one a try for Our Anniversary. We were here for 5 days. Our personal concierge was outstanding! But our first day at one of the restaurants Bordeaux our server seem to be having a bad day and I could feel it. This was about to ruin our night but we decided after to try another restaurant and Went to OCEANA we enjoyed it there and our server Max he was smiling and joyful so I think thats what actually fixed our first night !. But it was so difficult finding poolside staff to get drinks or food. But the last day 2 days it wasn't so bad because it seemed like Hyatt Corporate HR was visiting and for some reason We were getting the best service ever. I have visited 3 resorts this year in Mexico and I'll have to put this one on the bottom of my list. Maybe in the future I'll decide to give it another try heard because I heard it's pretty new resort. DON'T let this review change your mind this was our Experience!
HOPE the team takes this review and improves . Thank You
ANTHONY
ANTHONY, 4-night trip
Verified Expedia guest review
2/10 Poor
17 September 2024
Let me start with the pros, first off the staff was great and the property itself was really nice, rooms were awesome, pools and outdoor seating areas were top notch, the beach was one of the nicer ones we’ve ever been to and check in and check out process was really easy.
Now I’ll list some of the cons and the biggest problem we encountered on this trip. I definitely agree with having a dress code but I feel it was a bit strict and excessive compared to other nice all inclusive resorts we’ve visited. Another problem was the difficulty of getting into restaurants for dinner. In our situation we had a group of 10 so I understand there may be a wait to be able to set together but even when we were willing to split up dining was difficult. The first come first serve policy, with exception of Japanese which took reservations, created a mad rush at all the restaurants with no buffet style alternatives to alleviate the overflow.
The biggest issue we had that prevented us from enjoying our stay, made traveling home difficult and caused lost wages was illness from the food or beverages. We did not leave the resort. Like I said we had ten people in our group, eventually seven out of the ten got violently SICK 2-3 days into our trip, five still have diarrhea even 2 days after returning home. Two have been to the doctor and been diagnosed with travelers diarrhea, something that is caused by unsafe food or water that involve parasites from FECES! Worst vacation we’ve ever experienced
bert
bert, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Everyone here is amazing! From the moment you get here until the time you leave they are so kind and catering to your every need.
Autumn
Autumn, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 September 2024
The service at this property was the best I've ever experienced. From the time you arrive until the time you leave, there is someone ready to wait on you hand and foot no matter where you are on the resort. They personalize your experience by remembering your names and what kind of food/drinks you like. 10 out of 10 service. Elias was a pool concierge near the Jungle Pool during our stay and he was fantastic! Carlos was a server that worked several pools as well as the beach, also fantastic! This was also the cleanest place I've ever stayed in. Housekeeping was also 10 out of 10. I highly recommend this property!
Stevie
Stevie, 4-night family trip
Verified Expedia guest review
6/10 Good
16 September 2024
Dress code in restaurants having to wear pants in Mexico is ridiculous while at a tropical resort. Nothing to do at resort but lay around pool.
James
James, 4-night family trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Everything was fantastic. Dinner was had to come by tho.
kristi
kristi, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 September 2024
I LOVED this resort - Secrets Playa Blanca. One week of stay is not enough. I thank all of the staff for their assistance and for being so kind throughout our stay. Food was immaculate in the restaurants. Drinks were also very good. Rooms were beautiful as described and the pools were amazing! Definitely recommend to anyone and will definitely be coming back
Jocelyne Noemi
Jocelyne Noemi, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Aileen
Aileen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
10/10!! They really make you feel at home! Everything about this place is superb!
Manuel
Manuel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Excellent service since you arrive. Very polite and professional. The resort itself is amazing, nice variety of restaurants. The staff is amicable and always with a smile whenever they address you. The room was beautiful, and our concierge Adrian always took care of us and provided information about all hotel activities during our stay. Easy to book activities outside of the hotel thanks to the Amstar team.
Anthony
Anthony, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
The exceptional hospitality and attention to detail.
Christine Joy Marinas
Christine Joy Marinas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Everything was absolutely amazing!!
Petra Lydia
Petra Lydia, 3-night romance trip
Verified Travelocity guest review
10/10 Exceptional
9 September 2024
We had a late arrival and were greeted but the receptionist. The resort is stunning and all of the employees were so friendly and helpful! The breakfast buffet was wonderful, the lunch choices were very good as well. Our diners were all so good, the Italian restaurant Portifino was our absolute favorite meal. Our room was lovely and left nothing for our wants or needs. The beach was beautiful, it did have some sea weed but it is the ocean and there was a slight small
Storm out in the gulf so totally understandable. We highly recommend this resort!
Lori Marie
Lori Marie, 4-night trip
Verified Expedia guest review
6/10 Good
8 September 2024
For it being all inclusive, you still had to pay. Pay for a massage, pay for some dinners and drinks. I assumed all inclusive meant “all free” I guess I was wrong.
Justin
Justin, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 September 2024
We had the bedt experience! Property is beautiful and the staff was awesome. We will definitely be back!
Gabriel
Gabriel, 4-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
8 September 2024
I highly recommend this hotel
Mario
Mario, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
It’s very excellent experience.
Katherine
Katherine, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Loved the property and the staff very accommodating and very friendly. Service was great and they catered to all your needs. Also although, service at main restaurants at time could be a little slow. Drinks were great. Beach was very well maintained and freed of seaweed.
Fernando
Fernando, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Food quality and cleanliness of resort
Young
Young, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
We stayed 5 days for my 30th birthday in August and it was an amazing time! The food, staff and ocean had to be my top favorites!
I want to say a HUGE shout out to Roberto Carlos, our server at the bar pool. He was so friendly and attentive and made our stay at Secrets the best! We looked for him all 5 days to sit in his section. This man deserves a raise!!
I also want to shout out Casandra in hospitality and Erika and Joel in entertainment. Erika has quite the energy to keep the good times rolling!
My favorite restaurants were SeaGrill I went there many times for there Bone Marrow plate it was delicious and the French restaurant for the lobster ravioli.
I recommend bringing a Yeti to keep your drinks cold.
The only down side was the mosquitoes, I got bit 23 times and was actively spraying mosquito repellent.
Overall I give 5 stars to our experience here.
Were going to miss Roberto Carlos he was the best!.
Paola
Paola, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Lisa
Lisa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Very good
Chefhubi
Chefhubi, 6-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
For this property I love everything, is good experience, the personal working is the best especially Sixto from market cafe for me is georguos vacation I hope return soon