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Enigmatic Hotel Experience

3.5 star property
Hotel with outdoor pool, near Puerto Cancun Marina Town Center

Choose dates to view prices

Photo gallery for Enigmatic Hotel Experience

Relax by the serene pool surrounded by lush tropical vegetation and a sandy beach.
1 bedroom, individually decorated, bed sheets
Coffee shop
Relax in a serene outdoor space surrounded by lush tropical plants and comfortable seating.
Relax in a serene space with a sliding glass door leading to a lush outdoor area, a round table, and a potted plant.
Experience the vibrant spirit of Downtown Cancun at Enigmatic Hotel Experience, where you can unwind in a serene garden or indulge in spa services. With an outdoor pool, bike rentals, coworking spaces and free WiFi, this hotel offers the perfect blend of relaxation and convenience that has left previous guests feeling satisfied.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Concierge services
  • Barbecue grills

Feel at home (5)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • BBQ(s)
  • Outdoor swimming pools
The current price is RM213
RM293 total
includes taxes & fees
18 Aug - 19 Aug

Room options

View all photos for Standard Room

Experience a serene retreat with a neatly made bed, wooden headboard, and dreamcatcher decor.

Standard Room

Highlights

Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Relax in a serene bedroom with a four-poster bed and a potted palm plant.

Deluxe Room

Highlights

Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

1 bedroom, individually decorated, bed sheets

Signature Double Room

Highlights

Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
14 Calle Mero, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Plaza 28 - 16 min walk - 1.4 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪The Healthy Place - ‬2 min walk
  • ‪The Bowl Bar - ‬5 min walk
  • ‪Yamamoto - ‬4 min walk
  • ‪La Fonda del Zancudo - ‬4 min walk
  • ‪Amarula - ‬4 min walk

About this property

Enigmatic Hotel Experience

When you stay at Enigmatic Hotel Experience, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Ultramar Ferry Puerto Juárez and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Shared microwave
  • Shared fridge
  • Water dispenser

What to do

  • Snorkelling nearby

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
ROOM

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 1000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: USD 2 per person, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Enigmatic Hotel Experience offer free cancellation for a full refund?

Yes, Enigmatic Hotel Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enigmatic Hotel Experience?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Enigmatic Hotel Experience?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Enigmatic Hotel Experience?

Sorry, there's no on-site parking at Enigmatic Hotel Experience.

What are the check-in and check-out times at Enigmatic Hotel Experience?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Enigmatic Hotel Experience?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Enigmatic Hotel Experience and nearby?

Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Enigmatic Hotel Experience?

Yes, there's an on-site restaurant.

What's the area around Enigmatic Hotel Experience like?

Enigmatic Hotel Experience is in Downtown Cancun, a short 18-minute walk from Plaza 28 and 3 minutes' walk from Benito Juarez Municipal Building.

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Enigmatic Hotel Experience Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Great location downtown with amazing staff. Most of the amenities you could want are onsite including masseuse, bar, and restaurant. Anything else is a short walk, Uber, DiDi or taxi ride away. The rooms are super clean as well.
Sean, 2-night trip

8/10 Good

I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Maria, 1-night trip

2/10 Terrible

Mal pésimo la comida me dio una intoxicación de vdd que ya llevo más de 3 días con dolor estomacal y me incapacitaron en el trabajo, me contacte por Instagram y también por what's y nadie me ha dado respuesta!!!
Magaly arleth, 2-night trip

10/10 Excellent

Tranquilo
Perla, 1-night trip

10/10 Excellent

No me canso de visitar este lugar, es realmente maravilloso y mágico.
pamela, 1-night trip

10/10 Excellent

Excelente

Excelente Adrian es super amable explica muy bien todo Un lugar tranquilo y bonito Muy agradable todo
Susan, 2-night trip

10/10 Excellent

Kimberly, 1-night trip