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UMA Hotel and Residences

3.5 star property
Naga hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for UMA Hotel and Residences

Lobby sitting area
Front of property
In-room safe, individually furnished, desk, laptop workspace
Coffee shop
Ballroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Free parking
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Conference centre
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite

In-room safe, individually furnished, desk, laptop workspace

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Front of property – evening/night

Villa Caceres Hotel

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (188)
The price is RM279
RM312 total
includes taxes & fees
5 Dec - 6 Dec
Villa Caceres Hotel
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About the area

Map
Magsaysay Ave, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia - 9 min walk - 0.8 km
  • Naga Metropolitan Cathedral - 18 min walk - 1.6 km
  • Bicol Medical Center - 20 min walk - 1.7 km
  • SM City Naga - 3 min drive - 2.0 km
  • Robinsons Place Naga - 4 min drive - 2.7 km

Getting around

  • Naga (WNP) - 26 min drive
  • Burabod Flag Station Station - 37 min drive
  • Mambulo Viejo Station - 50 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Soledad - ‬3 min walk
  • ‪Avenue Square - ‬2 min walk

About this property

UMA Hotel and Residences

Enjoy your visit to Naga with a stay at UMA Hotel and Residences. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino

At a glance

Hotel size

  • 191 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Spa services
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Descanso – On-site lobby lounge.
Panata – On-site restaurant. Open daily.
Booya – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 688 for adults and PHP 344 for children

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Are pets allowed at UMA Hotel and Residences?
Sorry, pets aren't allowed.
Is parking offered on site at UMA Hotel and Residences?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at UMA Hotel and Residences?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at UMA Hotel and Residences and nearby?
UMA Hotel and Residences has spa services.
Are there restaurants at or near UMA Hotel and Residences?
Yes, there's an on-site restaurant, Descanso.
What's the area around UMA Hotel and Residences like?
UMA Hotel and Residences is in the heart of Naga, a short 9-minute walk from Basilica of Our Lady of Penafrancia and 9 minutes' walk from Basilica of the Nuestra Senora de Penafrancia.

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Joselito, 1-night trip
Verified Hotels.com guest review

4/10 Fair

You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Moshe, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

RONA MEI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Zielah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

New but not ready to accommodate!
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Myla, 6-night trip
Verified Expedia guest review

6/10 Good

Good
Renato, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient
Rizza, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
Dianne Dee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
Kevin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

This is a relatively new hotel. Staff are friendly, but are very limited in what they can do for guests. We asked to change 500 pesos for smaller 100 pesos to tip for our bell man and we were not granted this simple request. The reason: we only do this service for customers. I assumed that when we booked a room at the hotel that we were customers. Oh well, we ‘ll let that go. The shower amenities like shampoo and conditioner were in tiny tubes most appropriately suited one use only and by one person. We asked for more but were denied because it would exceed the daily allowance. Simply unsatisfactory. In our many years of travel and staying at various hotels, we have never been denied such basic services. Maybe, Uma Hotel is new and has to go through some growing pains to become better. But for now, I can’t fully recommend this hotel until it reviews its’ policies and become more responsive to its’ customers basic requests.
Napoleon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay !
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
Kevin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
Eloisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

WILFREDO DOMINIC, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay here! Highly recommended!
Czarina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
Stephen Junell, 1-night family trip
Verified Expedia guest review

8/10 Very good

Clean, excellent location, courteous service, value fir money
OSCAR, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Emmanuel, 1-night trip
Verified Expedia guest review

6/10 Good

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hi quality facility
Gerald, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.
David, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jay Vincent, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

In soft start up mode, not not fair to judge. Things to improve, but they will get there.
1-night trip
Verified Hotels.com guest review