Located in Kraków Old Town, Hotel Unicus Palace Old Town - Destigo Hotels offers a unique blend of luxury and convenience. Discover the art gallery on site, shop at the attached mall or take advantage of dry cleaning services to refresh your wardrobe. With helpful staff available 24/7 and luggage storage for added peace of mind.
You'll be in a fantastic location at Hotel Unicus Palace Old Town - Destigo Hotels, only a five-minute walk from Main Market Square and Royal Road. Free WiFi is an added perk, and guests looking to stay active can experience the nearby canoeing. This luxurious hotel is also within a short drive of Oskar Schindler Factory and Wawel Castle.
Languages
English, Polish
At a glance
Hotel size
36 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Buffet breakfast is offered for an extra charge of approximately PLN 99 for adults and PLN 50 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per night
Airport shuttle service for children costs PLN 150 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per night
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków
Frequently asked questions
Does Hotel Unicus Palace Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Unicus Palace Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, dogs are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Unicus Palace Old Town - Destigo Hotels?
Sorry, there's no on-site parking at Hotel Unicus Palace Old Town - Destigo Hotels.
Is an airport shuttle service offered by Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Hotel Unicus Palace Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Unicus Palace Old Town - Destigo Hotels and nearby?
Have fun with nearby activities such as boat tours, canoeing and swimming. Additional recreation nearby includes casino gaming.
What's the area around Hotel Unicus Palace Old Town - Destigo Hotels like?
Hotel Unicus Palace Old Town - Destigo Hotels is in Kraków City Centre, a short 3-minute walk from Main Market Square and 4 minutes' walk from Royal Road.
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Hotel Unicus Palace Old Town - Destigo Hotels Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 February 2025
Best stay in Old town Krakow
We have been visiting Krakow for many years to stay in old town. This was definitely one of the best places we have stayed over the years. Closer to all amenities. Will definitely be coming again.
Verified traveller
1-night trip
10/10 Exceptional
2 February 2025
This hotel was absolutely perfect for a quick weekend trip to Kraków! The staff was very friendly and the room was very nice and clean. The location was walking distance from the market square. Definitely would stay here again if I return!
Molly
Molly, 2-night trip
10/10 Exceptional
26 October 2024
Great stay.
Fabio
Fabio, 1-night trip
10/10 Exceptional
19 November 2024
Amazing stay in the heard of Old Town
Amazing hotel, prime location and friendly staff. Warm recommendation!
Jonna
Jonna, 2-night trip
10/10 Exceptional
28 September 2024
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Patti
Patti, 3-night trip
10/10 Exceptional
21 October 2024
I love this place and will come back
Ewa Wylazlowska
Ewa Wylazlowska, 2-night trip
10/10 Exceptional
29 November 2024
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Krzysztof
Krzysztof, 1-night trip
4/10 Fair
28 December 2024
No Tv or any music in the room .
We had a Best apartment in the hotel
No one was abble to fix it
Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.
Verified traveller
1-night trip
8/10 Very good
6 August 2024
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Louise
Louise, 2-night trip
8/10 Very good
3 July 2024
Located inside of old town, easy access, pretty new hotel.
Guoqiang
Guoqiang, 4-night trip
8/10 Very good
9 December 2024
Wonderful hotel, room not as good as advertised
The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious.
My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
ANTHONY
ANTHONY, 5-night trip
10/10 Exceptional
9 November 2024
👏😍👏
janusz
janusz, 1-night trip
10/10 Exceptional
14 July 2024
One of the best hotel I have ever been
Verified traveller
1-night trip
10/10 Exceptional
15 August 2024
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Audrey
Audrey, 2-night trip
10/10 Exceptional
23 July 2024
Wonderful stay!
Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Alexander
Alexander, 2-night trip
10/10 Exceptional
4 July 2024
Fantastic location in rhe old town just 1 blocks from rhe main square. Fantastic bed linens and pillows and luxurios bathroom. Front desk were very helpful. Will stay here again!
Pedro
Pedro, 2-night trip
10/10 Exceptional
9 July 2024
Great stay, luxury brand new hotel with excellent noble materials, they have kept the ancient atmosphere and implementing a nice touch of modernity. Highly recommended in alternative to the "Big Stars" like Hilton
Eric
Eric, 2-night trip
10/10 Exceptional
28 June 2024
Absolutely gorgeous, clean, and opulent hotel close to the beautiful square with food and shopping options. Highly recommended!
Lori
Lori, 1-night trip
10/10 Exceptional
27 May 2024
Super hotel with great staff and convenient location. This hotel was very nice and clean and the staff was very friendly and helpful. Located just steps from the city center, eating options are abundant. We thoroughly enjoyed our stay here and highly recommend it.
Annette
Annette, 1-night trip
10/10 Exceptional
18 August 2024
Great
Anna
Anna, 4-night trip
10/10 Exceptional
18 July 2024
Excellent Old Town Hotel
Great location in old town. Everything is a short walk. Lots of restaurants and shops. Very quiet, clean, upscale hotel. Large room, very comfortable bed and pillows. Friendly and helpful staff. Highly recommend!
susan
susan, 3-night trip
10/10 Exceptional
26 July 2024
Lovely
Nancy
Nancy, 3-night trip
10/10 Exceptional
6 June 2024
Loved the room we were in - very nicely decorated. The hotel is very convenient to the Old Town, only a few minutes to everything. Only downside is no parking onsite, but they park rhe car for you, so still convenient. Definitely recommend.
Thomas
Thomas, 2-night trip
10/10 Exceptional
25 July 2024
Very comfortable stay
Very comfortable rooms. Nice staff. Be aware that you need a physical credit card to pay the security deposit - they don't accept Google/Apple pay -fortunately I had a physical card with me. There was unfortunately a bit of noise from the street, but I suppose that's to be expected with a busy city centre hotel.
Craig
Craig, 2-night trip
10/10 Exceptional
10 June 2024
Fabulous! Rooms are lovely, with large bathrooms and nice showers. Bed linens are top quality. The hotel rooms are light and bright and spacious. I would highly recommend!