The advance on check-in link didn't work, messaged the hotel 72 hours before arrival,no response. Had to wait about 2 hours after check- in to be given a room, no apology. Rooms are basic, a bit neglected so look a bit shabby and in need of general maintenance. Not too sure about the sound proofing, could hear all noises in the corridor outside my room and from other rooms such as talking, furniture being moved around Nd doors closing, not great when you're sleeping. Room wasn't cleaned until around 3pm, so no option to take a rest when needed. Generally, not a welcoming or friendly service. Unlikely to recommend to others or return.