Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
What's nearby
Iberostar Cancun Golf Course - 1 min walk
Maya Museum of Cancun - 6 min walk
Aquaworld - 17 min walk
Delfines Beach - 18 min walk
El Rey Ruins - 2 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
Free beach shuttle
Restaurants
Starcafé Iberostar Selection Cancún - 11 min walk
Hotel Emporio Cancun - 7 min walk
Tun-kul - 8 min walk
El Maguey, Restaurant - 7 min walk
El Antiguo Laguito - 11 min walk
About this property
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features a rooftop terrace and puts you only steps from Iberostar Cancun Golf Course. Guests can indulge in spa services, and Aglio, one of 10 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 outdoor pools, a beach bar and a fitness centre. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Water activities
Kayaking
Rowing/canoeing
Snorkelling
Land activities
Fitness facilities
Lessons/classes/games
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
400 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free secured on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Off-site
Free beach shuttle
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Mediterraneo – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Galeria International Caf – This restaurant only serves breakfast. Open daily.
Le Lys – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Amber Bar – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun
Frequently asked questions
Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offer free cancellation for a full refund?
Yes, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive and nearby?
Have fun with nearby activities such as kayaking and snorkelling. Additional recreation on-site includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and 6 bars. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 10 on-site restaurants, featuring Italian cuisine.
What's the area around Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive like?
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a short 1-minute walk from Iberostar Cancun Golf Course and 18 minutes' walk from Delfines Beach.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
5 December 2024
Yahi
Yahi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Maudlyne
Maudlyne, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Erica
Erica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Manuel
Manuel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Excelente propieda para sapar en pareja
Bayron A
Bayron A, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
10/10 loved our stay here. Every staff is so friendly. Food was good. This will be our go to resort for future trips. Shoutout to Jorge from Dalia restaurant for being the best hard working server ever and sweetest. Armando was our favorite bartender who made every drink really good. I do wish pool hours were extended to 10pm instead of 8pm because it’s still hot and bright out at 8pm, some music at the pools would be nice. Overall best experience and can’t wait to visit again.
Yuly
Yuly, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
diana
diana, 10-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Timmy H
Timmy H, 6-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Excellent
rami
rami, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Amazing resort with amazing staff and the food was great
Amid
Amid, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Definitely coming back again
Many things about this property
Clean beautiful rooms food it’s very good on and on and on
Noora
Noora, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
I really enjoyed my stay at Hyatt Vivid. I only wish that there were more food options or at least a lunch and dinner buffet. Only buffet available was for breakfast which was great. Staff and service were exceptional. Staff were very friendly and helpful. I will definitely stay at this resort again. Hopefully more restaurant options will be available in the near future.
Corvette
Corvette, 3-night romance trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Shakirah
Shakirah, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
10/10 loved this resort! We like to come to Cancun once a year and stay at different resorts but we’re for sure booking Hyatt from now on. The staff, food, cleanliness and the whole resort was amazing. The beach club was beautiful and the food was 10/10 the pasta was the best I’ve ever had. Carlos from the beach club was an amazing server!! Will definitely one back hopefully soon again
Ileana
Ileana, 4-night romance trip
Verified Orbitz guest review
10/10 Exceptional
15 September 2024
The property was beautiful. Me and my friends really enjoyed our stay here. The beach club was beautiful, but the pool hours should be extended.
Jimmieya
Jimmieya, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 September 2024
My only complaint was the lack of dinner reservations availability which was an inconvenience. But overall I would stay again. I enjoyed myself!
Laila Q
Laila Q, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
I enjoyed my stay. The staff was extremely friendly and helpful. The food was good and the overall atmosphere was great.
Ashley
Ashley, 3-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Some of the staff was rude, there was iguana poop on the side walk for days that never got cleaned up, the smoking accommodations were ridiculous. The food was to “fancy” we had to order room service quite a bit because we left dinner starving, and when we did order room service it took 2 hrs to get. When you are in the restaurant it’s ridiculous that the men have to wear tshirts but the women can wear anything they want. The rooms are extremely hot the Air Conditioning is inadequate and once you take a shower the room is just so hot because there is no exhaust. Thank God we brought a table fan.
Bridget Ann
Bridget Ann, 5-night romance trip
Verified Expedia guest review
6/10 Good
12 September 2024
Beautiful property but everything else need improvement. The lack of food availability was extremely disappointing. The drinks were questionable and inconsistent. The service was decent but not excellent. The ambiance was extremely calm to the point it was almost boring. Overall, I would not book this hotel again.
Stephany
Stephany, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
12 September 2024
Adults only was exactly what i needed I had a great time. Carlos makes the best drinks and fabian for upgrade vip was fabulous all the staff was amazing. I’ll be back soon 😁
lisa
lisa, 4-night trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Amanda
Amanda, 7-night trip
Verified Expedia guest review
8/10 Very good
10 September 2024
Lots of restaurants were closed
Shannon
Shannon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Great hotel! They just need to put more signs of activities happening and where to eat during the day
Jonte
Jonte, 3-night romance trip
Verified Expedia guest review
8/10 Very good
10 September 2024
I loved how relaxing and quiet this resort was. The staff was very friendly and they always had cute activities to do during the day up to the night. The only thing I will complain about is their ceviche got my violently ill I lost a day because I was too busy puking. I think the ceviche didnt sit in the lime long enough and it was raw. Very unfortunate as I was so weak and had to see a doctor after I got home because I continued to be so sick :(
Estephany
Estephany, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Carlos and Jesus from the Vantage Club were excellent.