4/10 Fair
16 December 2024
We arrived for check in at 9 pm and the door was locked with a sign to go to another building for check in. Went to that building with another sign to call for check in. Never saw anyone. Called and was given attitude for checking in so late. Was given code to enter building to find out key in an envelope. Room on 4th floor no elevator (which we knew prior). Floors dirty like no one has vacuumed in a while. Room very dusty. Sheets dirty. Couldn’t get housekeeping to change linens or towels for entire duration of stay. Never saw an employee once. There was never anyone at the desk. Check out was just leaving our key on the same desk where we picked them up. Felt more like an air BNB rather than boutique hotel. Only good thing about this hotel was location. Otherwise would not recommend.
Robert
Robert, 4-night trip
Verified Hotels.com guest review