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Hotel Kokoro Mio

5.0 star property
Lakefront hotel in Xul-Ha with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kokoro Mio

Property grounds
Aromatherapy, massages
Reception
Outdoor pool
Restaurant
VIP Access

Reviews

10 out of 10

Exceptional

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private pool
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is RM1,151
RM1,396 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

View all photos for Master Suite

In-room safe, individually decorated, individually furnished, desk

Master Suite

Highlights

Garden
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, individually decorated, individually furnished, desk

Suite

Highlights

Garden
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Free parking
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (60)
The price is RM1,160
RM1,414 total
includes taxes & fees
8 Jan - 9 January 2025
Cristalino Lagoon Front Hotel Restaurant & SPA
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About the area

Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Laguna Milagros - 10 min drive - 8.9 km
  • Cenote Azul - 15 min drive - 14.8 km
  • Cenote Cocalitos - 16 min drive - 15.4 km
  • Laguna Bacalar Ecological Park - 21 min drive - 20.4 km
  • Chetumal Ferry Terminal - 28 min drive - 24.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬14 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬17 min drive
  • ‪Descubrimiento - ‬12 min drive
  • ‪Maya Luum - ‬11 min drive

About this property

Hotel Kokoro Mio

Hotel Kokoro Mio puts you a short five-minute drive from Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or aromatherapy. An outdoor pool, a bar/lounge and a terrace are other highlights at this luxurious hotel.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Furnished balcony/patio
  • Garden
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Partially open bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mamicuy – On-site restaurant.
Gran Balam – On-site bar. Open daily.
Cafeteria Ixchel – On-site coffee shop. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 450.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Hotel Kokoro Mio offer free cancellation for a full refund?
Yes, Hotel Kokoro Mio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kokoro Mio?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kokoro Mio?
Yes, cats and dogs are welcome. There's a charge of MXN 450.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kokoro Mio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Kokoro Mio?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Kokoro Mio and nearby?
Hotel Kokoro Mio has a spa and private pools, as well as a garden.
Are there restaurants at or near Hotel Kokoro Mio?
Yes, there's an on-site restaurant, Mamicuy.
Does Hotel Kokoro Mio have any outdoor private spaces?
Yes, every room features a private pool, a furnished balcony or patio and a garden.
What's the area around Hotel Kokoro Mio like?
Hotel Kokoro Mio is located a short 18-minute walk from Lake Bacalar.

Hotel Kokoro Mio Reviews

Reviews

10

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Mylon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Un petit paradis
Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Magali, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Gabriela Lizbeth, 1-night romance trip
Verified Expedia guest review