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Hotel & Spa El Castell de Ciutat

4.0 star property
Feel at ease with lunch in the garden or take aim with archery in this haven surrounded by nature’s beauty.

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Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Front of property
Premium bedding, free minibar, in-room safe, individually decorated
Interior
Indoor pool, outdoor pool
Perched atop a hill overlooking the valley, Hotel & Spa El Castell de Ciutat is an oasis of relaxation. With two on-site restaurants serving local cuisine, a poolside bar, and WELLNESS & SPA EL CASTELL offering rejuvenating treatments like body scrubs and Ayurvedic therapies.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Bar
  • Pet-friendly
  • Pool
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Hot tub

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is RM531
RM597 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Royal Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Parador de la Seu d'Urgell

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (171)
The price is RM304
RM346 total
includes taxes & fees
18 Mar - 19 Mar
Parador de la Seu d'Urgell
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About the area

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

What's nearby

  • Torre Solsona - 6 min walk - 0.5 km
  • La Seu d'Urgell Cathedral - 19 min walk - 1.6 km
  • Diocesan Museum of Urgell - 20 min walk - 1.7 km
  • Aravell Golf - 8 min drive - 5.1 km
  • Caldea Spa - 24 min drive - 22.8 km

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive
  • Gerona (GRO-Costa Brava) - 145 min drive
  • Barcelona El Prat Airport (BCN) - 147 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Adjacent to a golf course, Hotel & Spa El Castell de Ciutat is a great choice for a stay in La Seu d'Urgell. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and Restaurante Tapies, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a poolside bar.

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site carport and garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Archery
  • Pro golf lessons
  • Hot springs
  • Private winery tours
  • Winery release events
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Winery tours nearby

Working away

  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Golf cart on-site
  • Golf clubs on-site
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Designer shops on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 110
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 24-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.

Dining

Restaurante Tapies – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner.
Restaurante Katia – This bistro specialises in local cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children

Children & extra beds

  • Cots/infant beds are available for EUR 25.0 per day
  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HL-000475

Also known as

El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat Hotel
El Castell Ciutat La Seu d'Urgell
El Castell Ciutat
El Castell De Ciutat Spain/Catalonia
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell Ciutat Relais & Chateaux Hotel
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Does Hotel & Spa El Castell de Ciutat offer free cancellation for a full refund?

Yes, Hotel & Spa El Castell de Ciutat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel & Spa El Castell de Ciutat?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel & Spa El Castell de Ciutat?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls and litter trays are available.

Is parking offered on site at Hotel & Spa El Castell de Ciutat?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel & Spa El Castell de Ciutat?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel & Spa El Castell de Ciutat and nearby?

Have fun with on-site activities such as archery and cycling. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel & Spa El Castell de Ciutat also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel & Spa El Castell de Ciutat?

Yes, there are 2 on-site restaurants, featuring local cuisine.

What's the area around Hotel & Spa El Castell de Ciutat like?

Hotel & Spa El Castell de Ciutat is a short 19-minute walk from La Seu d'Urgell Cathedral and 6 minutes' walk from Torre Solsona.

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Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Deborah, 3-night trip

10/10 Exceptional

One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Catherine, 4-night trip

10/10 Exceptional

What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Steven, 1-night trip

6/10 Good

Short stay
It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
zbigniew, 2-night trip

8/10 Very good

Very friendly staff and great dinner!
Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Deep, 2-night trip

10/10 Exceptional

Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
gemma, 1-night trip

10/10 Exceptional

The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Joanne, 3-night trip

8/10 Very good

Great spot
Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
2-night trip

10/10 Exceptional

Expectacular
Oscar, 1-night trip

10/10 Exceptional

Relax total en ambiente idilico
Magnifico hotel con amplia y apetecible zona wellnes.Vistas magnificas y am biente acogedor.Personal amable y ser vicial en todas sus funciones.elegante y comoda zona de bar donde disfrutar en sus comodos sillones de variedad de destilados y refrescos.Cenamos en el restaurante acompañados de nues tra perrita platos sabrosos de buena presentacion y gran cocinado.Desayu no correcto con variedad suficiente e inmejorable servicio por parte de la chica que nos atendió.Piscina exterior amplia zona verde wn su exterior e im ponente fortaleza en la zona del hotel sin entrada en su interior.Amplio apar camiento para los vehiculos.Habita cion y baño amplios con terraza de grandes vistas.
Victor, 1-night trip

8/10 Very good

MIGUEL, 1-night trip

10/10 Exceptional

SYLVAIN, 1-night trip

10/10 Exceptional

Una estancia muy agradable era un entorno muy acogedor las recepcionistas super amables y muy atentas , la habitación era muy acogedora y calentita , seguro que repetiremos!!
Angel, 1-night trip

10/10 Exceptional

Super
Super mooi hotel. Mooie ruime kamer.
Ester, 1-night trip

8/10 Very good

El GPS te dirige por otro lado, de noche llegar es complicado
Milton Javier, 1-night trip

10/10 Exceptional

El hotel es 4 estrellas pero todo es de un hotel 5 estrellas superior
JUAN ANTONIO, 3-night trip

10/10 Exceptional

Philippe
Très belle vue et situation. Excellent service et repas. Très bon vin également. Nous reviendrons certainement.
PHILIPPE, 1-night trip

10/10 Exceptional

Hôtel charmant et bucolique, une belle découverte!
Julie, 1-night trip

10/10 Exceptional

berndt, 2-night trip

10/10 Exceptional

Personnel exceptionnel
Hotel tres agreable, personnel exceptionnel. Merci.
Francois, 1-night trip

10/10 Exceptional

ANGEL, 1-night trip

8/10 Very good

Karlheinz, 2-night trip

8/10 Very good

Eloi, 1-night trip

10/10 Exceptional

Miri, 1-night trip

2/10 Poor

Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
ann, 1-night trip