Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
What's nearby
Tongariro National Park Whakapapa Visitor Centre - 4 min walk
Taranaki Falls - 1 min drive
Mt Ngauruhoe - 4 min drive
Tongariro National Park - 5 min drive
Whakapapa Ski Area - 9 min drive
Getting around
Taupo (TUO) - 76 min drive
Area shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Ski shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Lorenz's Bar and Cafe Ruapehu - 9 min drive
Tussock Bar and Restaurant - 4 min walk
About this property
Skotel Alpine Resort
Skotel Alpine Resort features a ski shuttle and puts you a short five-minute drive from Tongariro National Park. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the Hot tub or enjoy après-ski drinks at the bar/lounge. A fitness centre, a sauna and a snack bar/deli are other highlights. Ski storage and rentals are also available. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
48 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Train station shuttle from 8:00 AM to 4:00 PM*
Bus station shuttle*
Off-site
Area shuttle within 50 kilometres*
Ski shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Buffet breakfast is offered for an extra charge of approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
Local area shuttle and ski shuttle services are offered for an extra charge
Renovations and closures
The following facilities are closed on Sunday, Friday and Saturday:
Full-service spa
Sauna
Hot tub
Children & extra beds
Cots/infant beds are available for NZD 15 per night
Rollaway beds are available for NZD 35 per night
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort
Skotel Alpine Tongariro National Park
Skotel Alpine
Holiday Inn Tongariro National Park
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park
Frequently asked questions
Does Skotel Alpine Resort offer free cancellation for a full refund?
Yes, Skotel Alpine Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Skotel Alpine Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Skotel Alpine Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Skotel Alpine Resort?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Skotel Alpine Resort and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation nearby includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a fitness centre. Skotel Alpine Resort also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Skotel Alpine Resort?
Yes, there's an on-site restaurant.
What's the area around Skotel Alpine Resort like?
Skotel Alpine Resort is a short 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and 16 minutes' walk from Lower Tama Lake. Travellers say that the hotel is in a great location.
Skotel Alpine Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Nathan
Nathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
This place is hiker friendly!
I like their packed lunch!
Nathan
Nathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Good location very basic rooms.
Great location and food. Friendly helpful staff. The rooms were a bit worn and awkward, but servicable.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
1 December 2024
Kamlesh
Kamlesh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
A good stay
We had a good stay. Like other people have mentioned, the walls are thin and you can hear people talking next door, but the room was cozy. We had a bunk bed with another single twin bed. It was unexpected that we had to book time in the hot tub and pay $5 for 30 minutes. The scenery around the hotel is beautiful and it's quiet and dark during the night.
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 November 2024
Jenbelle
Jenbelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Kierlyn
Kierlyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Great staff! Friendly and accommodating. Good hot showers. Good view.
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
The walls of the hotel are very thin. We could hear our neighbours on all sides - including the other side of the corridor. The rooms have a sink, however the piping is extremely loud so was woken a few times in the night by other people running the tap.
The showers and bathrooms were somewhat clean, but very very cold!
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Great location! Bring earplugs.
The location is fabulous and the staff was friendly. The hotel restaurant served good food. If you're looking for a place to rest and relax, this is probably not the best place to stay. The rooms are very cozy but are not sound proof. You can hear other guests in the hallway and in their rooms. I recommend packing earplugs. The beds are also a little outdated.
Jenifer
Jenifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Margaret J
Margaret J, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Rodrigo
Rodrigo, 1-night trip
Verified Expedia guest review
6/10 Good
23 September 2024
Place is run down but was nice and warm , food was yummy but expensive
Lesley
Lesley, 1-night romance trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Location
disha
disha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
B
B, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Brodie
Brodie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
The surroundings were beautiful and the staff helpful and friendly.
Sophie
Sophie, 3-night family trip
Verified Hotels.com guest review
6/10 Good
27 August 2024
I stayed at Skotel for 5 nights in August 2024. The condition is average with the understanding that renovations cannot be done without extensive consent. I stayed in a Queen Room, it is small for modern day standard, it only fitted a queen size bed, two night stands and a small bar area. The sink is inside the actual bedroom rather than in the bathroom. The overall cleanliness is acceptable, but not hotel standard and is generally comfortable. The price paid is reasonable considering the proximity to Whakapapa ski field.
My biggest concerns were the noises that came through. The walls are thin, I could hear every single conversation and phone calls my neighbour made. Sound proving is poor and I didn't get much rest as the noise kept up in the evenings until at least 10pm with neighbours talking and kids walking up at 6am running in the corridor.
I loved the short commute to the ski fields which is the main purpose of this trip, however, I would most likely sacrifice a little commute time with better accommodation next time.
Wing Yee Judy
Wing Yee Judy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Emily
Emily, 2-night trip
Verified Expedia guest review
6/10 Good
15 August 2024
The accomodation was neat and tidy. The food from the restaurant was rather good. In general the place could do with a makeover as it is looking old and worn down.
Kelly
Kelly, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
30 July 2024
Lakmal
Lakmal, 1-night trip
Verified Expedia guest review
8/10 Very good
19 July 2024
Unique with plenty of accomodation options, close to ski field, on site was a rental gear shop, restaurant, bar, spa, sauna, games room & large guest kitchen for self catering. Staff were really friendly.
Kate
Kate, 3-night family trip
Verified Wotif guest review
8/10 Very good
14 July 2024
Erin
Erin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 July 2024
Sad,h very tired and run down. It smelled bad and felt unclean. Nice fridges though. Needs an overhaul. Restaurant expensive preferred Park down in the town. Overall a bit disappointed but I suppose it’s ok for a backpack but restaurant not backpack prices and breakfast pretty boring. Parking not great either. But lovely young girl on check in very friendly and helpful