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Sterling Ooty Fern Hill

4.0 star property
Mountain hotel in Ootacamund with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Ooty Fern Hill

Exterior
Bar (on property)
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Bar (on property)
Executive lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pet-friendly
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room
Feel at home
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege Suite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Privilege Suite

Highlights

Separate dining area
Separate sitting area
Heating
LED TV
Sofa bed - double
Separate bedroom
Private bathroom
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Room, 1 Double Bed

Highlights

Heating
LED TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premier Room, 1 Double Bed

Highlights

Heating
LED TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Wardrobe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Fortune Resort Sullivan Court, Member ITC Hotel Group

Spa
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (73)
The price is RM473
RM558 total
includes taxes & fees
15 Jan - 16 January 2025
Fortune Resort Sullivan Court, Member ITC Hotel Group
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About the area

Map
73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004

What's nearby

  • Ooty Rose Garden - 2 min drive
  • Ooty Lake - 2 min drive
  • Mudumalai National Park - 3 min drive
  • Government Botanical Gardens - 4 min drive
  • Doddabetta Peak - 15 min drive

Getting around

  • Coimbatore (CJB) - 34.1 miles/54.9 km
  • Ooty Lovedale Station - 14 min drive
  • Coonoor Wellington Station - 15 min drive
  • Ooty Udhagamandalam Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Etta fast food - ‬20 min walk
  • ‪Aavin Paal - ‬14 min walk
  • ‪Ascot - ‬4 min drive
  • ‪Thendral Veg Restaurant - ‬15 min walk
  • ‪Hotel Annex - ‬18 min walk

About this property

Sterling Ooty Fern Hill

Enjoy your visit to Ootacamund with a stay at Sterling Ooty Fern Hill. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a steam room and a snack bar/deli are other highlights.

Languages

English, Hindi

At a glance

Hotel size

  • 175 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 6:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 30 kg per pet)*
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Archery
  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Arcade/games room
  • Spa services
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of INR 2000 per pet, per day

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel
Sterling Ooty Fern Hill Hotel
Sterling Fernhill
Sterling Fernhill Hotel Ootacamund
Sterling Fern Hill Hotel
Sterling Fern Hill
Sterling Fernhill Ooty
Ooty Fern Hill A Sterling Holidays RESORT
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Ootacamund
Sterling Ooty Fern Hill Hotel Ootacamund

Frequently asked questions

Does Sterling Ooty Fern Hill offer free cancellation for a full refund?
Yes, Sterling Ooty Fern Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sterling Ooty Fern Hill?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 30 kg per pet. There's a charge of INR 2000 per pet, per day. Food and water bowls are available.
Is parking offered on site at Sterling Ooty Fern Hill?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sterling Ooty Fern Hill?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sterling Ooty Fern Hill?
Check-in start time: 2:00 PM; check-in end time: 6:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Sterling Ooty Fern Hill and nearby?
Have fun during the warmer months with activities such as archery. Enjoy amenities such as a steam room, spa services and an arcade. Sterling Ooty Fern Hill also has a picnic area and a garden.
Are there restaurants at or near Sterling Ooty Fern Hill?
Yes, there's an on-site restaurant.
What's the area around Sterling Ooty Fern Hill like?
Sterling Ooty Fern Hill is a short 1-minute walk from Nilgiri Hills and 6 minutes' walk from Lady Canning's Seat.

Sterling Ooty Fern Hill Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Himani, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Service
theja, 2-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Deepak, 2-night family trip
Verified Expedia guest review

6/10 Good

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Deepti, 2-night trip
Verified Expedia guest review

4/10 Fair

anwar, 2-night trip
Verified Hotels.com guest review

6/10 Good

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Verified Expedia guest review

4/10 Fair

Average stay experience
The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Hemanth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A mixed bag of good, bad and ugly
The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Aseem, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

srisurendrakumar, 2-night trip
Verified Expedia guest review

6/10 Good

Dinner buffet is too crowded. Delay in response of staff for anything.
Rohini, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimfa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
RONAK B, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

very Nice Property
Proverty is very Nice and hospitality is very good
Neha, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Absolutely horrible horrible access routes to this hotel. Pick any other place.
Sampath, 2-night family trip
Verified Expedia guest review

2/10 Poor

Viveganandan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good location
nilesh, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
2-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
4-night trip
Verified Expedia guest review

4/10 Fair

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Gaurav, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Family visit
Great stay
ARINDAM, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Crowded Ooty
Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Verified Hotels.com guest review

4/10 Fair

Disappointed.
Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Verified Expedia guest review