Panama City (PAC-Marcos A. Gelabert Intl.) - 13 min drive
Panama City (PTY-Tocumen Intl.) - 21 min drive
Balboa (BLB-Panama Pacifico Intl.) - 28 min drive
Panama City Passenger Station - 18 min drive
Iglesia del Carmen Station - 11 min walk
Vía Argentina - 14 min walk
Santo Tomas Station - 24 min walk
Restaurants
Ibiza Pool Snack Bar - 5 min walk
STUDIO 50 Lobby Bar & Sushi Lounge - 1 min walk
Starbucks - 2 min walk
Nacion Sushi - 3 min walk
Crown Level Lounge - 1 min walk
About this property
Hotel Riu Plaza Panama
Hotel Riu Plaza Panama offers a great location, putting you within a short 10-minute walk of Avenida Balboa and Via Espana. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Arts, one of 3 restaurants, which serves international cuisine and is open for breakfast. A poolside bar, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. The pool and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: Iglesia del Carmen Station is 11 minutes and Vía Argentina is 14 minutes.
Languages
English, Spanish
At a glance
Hotel size
644 rooms
Arranged over 34 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 20
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (PAB 12 per day)
Covered on-site valet parking (PAB 12 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Shopping
Ecotours nearby
Golf lessons nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bike storage
Pool loungers
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Braille signage
Thin carpet in room
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Special features
Dining
Arts – This restaurant specialises in international cuisine and serves breakfast and brunch.
Prisma – This restaurant serves breakfast and lunch. Open daily.
Tastes – This restaurant specialises in Fusion cuisine and serves lunch and dinner. Open selected days.
Studio 50 Lobby Bar – This bar specialises in sushi. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Parking
Covered self-parking costs PAB 12 per day
Covered valet parking costs PAB 12 per day
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
RIU Plaza Panama Hotel
RIU Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Hotel
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City
Frequently asked questions
Does Hotel Riu Plaza Panama offer free cancellation for a full refund?
Yes, Hotel Riu Plaza Panama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Plaza Panama?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Riu Plaza Panama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Plaza Panama?
Yes. Self-parking costs PAB 12 per day. Valet parking costs PAB 12 per day.
What are the check-in and check-out times at Hotel Riu Plaza Panama?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Riu Plaza Panama?
No, this hotel doesn't have a casino, but Bingo 90 (10-min walk) and Crown Casino (11-min walk) are both nearby.
What is there to do at Hotel Riu Plaza Panama and nearby?
Hotel Riu Plaza Panama has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hotel Riu Plaza Panama?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Hotel Riu Plaza Panama like?
Hotel Riu Plaza Panama is in Bella Vista, a short 9-minute walk from Avenida Balboa and 9 minutes' walk from Via Espana. Travellers say that the area is walkable and good for shopping.
Hotel Riu Plaza Panama Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 December 2024
Loud af. Crappy house keeping. Pricey amenities.
House keeping was awful. Some days didn’t get new water bottles. They would just roll up dirty towels and put back on shelf (still wet). The lobby is a party every night with a ton of people not staying at hotel. Chaos all over. Breakfast mediocre.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Gary
Gary, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
16 December 2024
Needs lots of repairs
Very run down hotel in need of repairs. Hard to imagine this is still a 5 star hotel.
The decor is beautiful and you can see this once was wonderful but it is in need of new mirrors, sinks, tubs all which were chipped and deteriorating. Plus the pillows were throw pillows inside queen sized cases and incredible uncomfortable. We aaked for extra pillows so we could try to sleep comfortably but even the mattress was outdated. Our mini fridge was broken and blowing hot air. We were told its not supposed to keep items cool but to maintain freshness which made no sense.
We needed it for medication and we were told to bring meds to hotel kitchen to store during our stay. We asked if we could get ice for the ice bucket in our room but we were told theres no ice available in the hotel so we bought our own daily since we were worried we would have our medication lost/stolen.
We love Riu hotels, especially in Cancun but this hotel is NOTHING like the Rius we have stayed in. It was very disappointing to say the least.
Edited: I have photos of repairs needed but I'm unable to upload them
Cathryn
Cathryn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Will stay again
We enjoyed our stay
Derek
Derek, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Solid hotel for business
Comfortable room and good amenities in good location
alon
alon, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
RIU Panama 2024
I have stayed there for the last 4 years when on business and always have a great stay. Breakfast is the best part. The staff is friendly and it is a very busy place at times. The only thing I would say was a negative for me personally was the bed, it was very hard and I had difficulty sleeping on it. Otherwise bring a bar of soap as they only have a liquid in a bottle.
David
David, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Bonita
Bonita, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
excelente
Etlin
Etlin, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
8 December 2024
Gladys
Gladys, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
nicholas
nicholas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Place to stay in Panama
The only thing I don’t like we’ve to do valet parking, and have to pay and wait, on busy days the wait is sometimes longer
Felipe
Felipe, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Michael
Michael, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Ole Martin
Ole Martin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Leonard
Leonard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
First off the place smells amazing!!!! Check in was a breeze with friendly staff. Hooking into internet was a hassle! My husband was finally able to connect but I never did connect. Breakfast was good but staff was slow with water and coffee. For the price it’s a very good stay.
SHARON
SHARON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Great
Marcos
Marcos, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Jose
Jose, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Royton
Royton, 2-night trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
The room was nice, but the bed had no comforters and needed more pillows.
The 3 elevators are not enough for the upper floors of the building, you always had to wait, and sometimes only 2 elevators worked for so many people staying.