Mercure Karawang

4.0 star property
Family-friendly hotel with 3 restaurants, near Mall Karawang Central Plaza

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Karawang

2 outdoor pools
Front of property
Meeting facility
Cocktail bar, poolside views, open daily
Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Non-smoking
  • Pool
  • Bar
  • Spa
  • Airport transfer
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Water park
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
The price is RM133
RM161 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Electric kettle
Free bottled water
Eco-friendly cleaning supplies
Minibar
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
Free bottled water
Eco-friendly cleaning supplies
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Electric kettle
Free bottled water
Eco-friendly cleaning supplies
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361

What's nearby

  • Mall Karawang Central Plaza - 2 min walk - 0.2 km
  • Wonderland Adventure Waterpark - 4 min walk - 0.4 km
  • Sedana Golf Course - 5 min drive - 5.5 km
  • Resinda Park Mall - 7 min drive - 6.0 km
  • Karawang International Golf Club - 10 min drive - 6.2 km

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 55 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 100 min drive
  • Dawuan Station - 20 min drive
  • Kedunggedeh Station - 21 min drive
  • Kedunggedeh Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪A & W - ‬6 min walk
  • ‪Truffle Belly - ‬7 min walk
  • ‪Kuliner Kaki Lima GALUH MAS - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Mercure Karawang

A great choice for a stay in Karawang, Mercure Karawang features a nightclub. Guests can visit the spa to be pampered with massages or reflexology, and Kemuning Restaurant, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a water park and a poolside bar.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Children's menu
  • Children's games
  • Toys

What to do

  • Karaoke
  • Pool table

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Water park access (surcharge)
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology.

Dining

Kemuning Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Kunoichi Restaurant – This restaurant serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Voula Loung & Bar – This poolside cocktail bar serves lunch, dinner and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 121000 for adults and IDR 60500 for children
  • Airport shuttle service is offered for an extra charge of IDR 980000 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 250000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Frequently asked questions

Does Mercure Karawang offer free cancellation for a full refund?
Yes, Mercure Karawang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Karawang?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Mercure Karawang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Karawang?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Karawang?
Yes, an airport shuttle is available. The charge is IDR 980000 per vehicle one way.
What are the check-in and check-out times at Mercure Karawang?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Karawang and nearby?
Mercure Karawang has 2 outdoor pools, a nightclub and a spa, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Mercure Karawang?
Yes, there are 3 on-site restaurants, featuring Indonesian cuisine, pool views and poolside dining.
What's the area around Mercure Karawang like?
Mercure Karawang is in the heart of Karawang, a short 2-minute walk from Mall Karawang Central Plaza and 4 minutes' walk from Wonderland Adventure Waterpark.

Mercure Karawang Reviews

Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Ant around and smelly towel
wong, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent keep it like that
IDRIS, 2-night family trip
Verified Expedia guest review

2/10 Poor

This hotel is not even up to 3 stars standard.
Joon Loong, 1-night business trip
Verified Expedia guest review

8/10 Very good

It was a ver clean and convenient hotel.
Pupung S, 12-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Foo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location but poor reception
Reception do not have proper booking record for my booking. I booked 2 nights but they prepare only for 1 night. I booked smoking room but rooms is not ready I asked receipt when checkout but they said it already issued by hotel.com but i actually paid it at hotel. However, hotel location is near to few shopping mall. Many restaurant nearby and not far from KIIC
Mohd Hirman, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Edward, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel but spa needs improvement
Being a fairly new hotel, the conditions are good in terms of cleanliness, comfort, food and overall environment. The staff are very helpful and hospitable. I only have comments on the spa for improvement. Firstly, the lights are too bright for relaxation. Service level of therapist and hygiene must be improved. I apparently saw the therapist hung back the same robe for the next customer. The therapist should also have the courtesy to wait for me change back my clothing before clearing the room. That was quite disturbing. I will return to the hotel for staying but not visit the spa.
Hanli, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with good breakfast
I was pleasantly surprised with this hotel in Karawang. Check in was damn fast and easy. Rooms were decent. Bathroom was quite small though, especially toilet area. Otherwise no complaints on room, it had amazing view from room. Breakfast was really good and staff were courteous. In Room dining options could have more asian menu rather than just japanese. I would recommend this place in karawang.
bindu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

SOK CHAN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Breakfast was average, good location near to the Malls area with walking distance, room was comfortable but at late night you can hear the loud music from the Hotel bar especially on Weekend.
Fitrotul, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Acceptable
Acceptable
Verified Hotels.com guest review

10/10 Exceptional

nice hotel close to all shopping mall
the hotel is very beautiful, clean and nice to stay.
Verified Expedia guest review

10/10 Exceptional

wonderful hotel, possibly the best in karawang
great experience, hotel staff can not do enough to make stay good. very good facilities including pool. location great, near shopping malls. seems very busy, but no noise intrusion in hotel. felt like a safe area to be, but many security at and in malls, not sure why as i walked around at night with no personal security concerns. but i am used to living in large citys and this probably helps with personal confidence. Hotel is beutifuly appointed and exeptionally clean. the staff are wonderful and very attentive. Breakfast was interesting, not western, chicken porridge not my taste, but flavour appreciated by many Japanese clients. not much english spoken in Karawang, especialy outside hotel, but with a little indonesian got along very well. can not say enough to recommend this hotel when staying in Karawang
Verified Expedia guest review

6/10 Good

道路沿い之部屋とっても煩い 夜寝れず
INTEN, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Tomomi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

良かったです
Akihiro, 4-night trip
Verified Expedia guest review

8/10 Very good

Foo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOHEI, 1-night trip
Verified Expedia guest review

8/10 Very good

가격대비 지낼만 합니다
가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
sungkwan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

가격대비 좋아요
가격대비 아주 좋아요
sungkwan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

ENCHING, 8-night trip
Verified Hotels.com guest review

8/10 Very good

There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Masahiko, 3-night business trip
Verified Expedia guest review

8/10 Very good

Staffs are generally kind and friendly. Roon facility is not bad but a bit old. Not many choisces of the hotels and it is fair levle to stay.
Masahiko, 2-night business trip
Verified Expedia guest review