Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min walk
KSL City Mall - 4 min drive
Getting around
Senai International Airport (JHB) - 25 min drive
Changi Airport (SIN) - 33 min drive
Singapore (XSP-Seletar) - 34 min drive
JB Sentral - 4 min walk
Kempas Baru Station - 12 min drive
Area shuttle (surcharge)
Restaurants
OLDTOWN White Coffee - 2 min walk
Dragon-i Restaurant - 2 min walk
SDS Classic - 3 min walk
Baskin Robbins @ City Square - 2 min walk
Penang Road Famous Teochew Chendul - 2 min walk
About this property
Citrus Hotel Johor Bahru by Compass Hospitality
You'll be in a fantastic location at Citrus Hotel Johor Bahru by Compass Hospitality, only a five-minute walk from Johor Bahru City Square and Komtar JBCC. Guests can visit the fitness centre for a workout or grab a bite to eat at Citrus Cafe, which serves international cuisine and is open for breakfast, lunch and dinner. Also, KSL City Mall and Johor Bahru Customs, Immigration, and Quarantine Complex are a short five-minute drive away. Fellow travellers say good things about the shopping.
Languages
English, Malay
At a glance
Hotel size
125 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site parking nearby (MYR 30 per day)
Off-site
Area shuttle within 1 km*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Pool table
Working away
Business centre
Meeting room
Conference space (861 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Citrus Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Parking
Parking is available nearby and costs MYR 30 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Citrus Hotel Johor Bahru Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Johor Bahru Compass Hospitality
Citrus Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality Hotel
Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru
Frequently asked questions
Does Citrus Hotel Johor Bahru by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Johor Bahru by Compass Hospitality?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citrus Hotel Johor Bahru by Compass Hospitality?
Sorry, there's no on-site parking at Citrus Hotel Johor Bahru by Compass Hospitality.
What are the check-in and check-out times at Citrus Hotel Johor Bahru by Compass Hospitality?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Citrus Hotel Johor Bahru by Compass Hospitality and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Citrus Hotel Johor Bahru by Compass Hospitality?
Yes, Citrus Cafe offers international cuisine.
What's the area around Citrus Hotel Johor Bahru by Compass Hospitality like?
Citrus Hotel Johor Bahru by Compass Hospitality is in Central District, a short 4-minute walk from JB Sentral and 3 minutes' walk from Johor Bahru City Square.
Citrus Hotel Johor Bahru by Compass Hospitality Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
17 December 2024
Mohamed
Mohamed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Excellent
Staffs are polite and cheerful overall great service and convenient to go around will stay again for my next trip here
Soh
Soh, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Tam
Tam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Citrus Hotel JB
Conveniently located next to City Square, easily accessible from JB Sentral.
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
MOHAMED
MOHAMED, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Simply good.
its good as always,..room nice & cozy,bed comfy...
Mohamed
Mohamed, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 August 2024
Yan Wai
Yan Wai, 3-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
The staffs are very courteous, the room is quite ok. Would suggest adding face towel n tissue papers .
Poh
Poh, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Short stay
Hotel - comfortable & convenient.
Walking distance to ciq complex & malls.
Nearby makan house opens 24/7.
Well lighted lobby.
A little bit noise at night.
Overall, stay good.
Will return again.
Rusminah
Rusminah, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Great location.
Was given a no window room. Like the water pressure and air conditioning. Service was great throughout. Breakfast was simple but nice and clean environment. Location was superb.
Tan
Tan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Marian May Lalcemars
Marian May Lalcemars, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
The amount we pay is good value. room are clean, all staffs are very friendly. Will repeat my stay here for sure.
Poh Kheng
Poh Kheng, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 July 2024
Jimmy
Jimmy, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 June 2024
Please clean your aircon filters!
The bed was clean and comfortable. But it appears you haven’t changed or cleaned your aircon filters in years! I can get the strong smell of mildew (mold) from your aircon. Please get your housekeeping crew to clean/change your aircon filters thoroughly and more regularly and diligently from now on.
Ivan Martin
Ivan Martin, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 May 2024
NOTE - Hotel expects a RM10 for 2 pax per night on top of what you paid in Expedia. Hotel staff said this is for the city tax. This wasn't made known to me by Expedia at all. Would be better if this was informed earlier and sorted out.
Location - it's indeed very convenient location being just across the road from city square mall and walking distance to the Pasar Karat (Bazar JB).
Condition of hotel - alot of wear and tear and some things/covers are missing. Housekeeping crew has done a relatively good job to keep the room and toilet relatively clean. If it bugs you to see rust or missing covers, pls dun book here then. Also, the pillows are way too soft.
April Chinn Hui
April Chinn Hui, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 April 2024
Nice
Very near to City Mall and only minutes away to Custom