DoubleTree by Hilton York

4.0 star property
Hotel with restaurant, near Shambles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton York

Exterior
Café
Property grounds
Exterior
Courtyard

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is RM358
RM429 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • Shambles - 5 min walk - 0.5 km
  • York Minster - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 10 min walk - 0.9 km
  • York Dungeon - 10 min walk - 0.9 km
  • York National Railway Museum - 19 min walk - 1.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 57 min drive
  • York Station - 15 min walk
  • York (QQY-York Train Station) - 15 min walk
  • Poppleton Station - 15 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

DoubleTree by Hilton York puts you in a great location, within a short 10-minute walk of Shambles and York Minster. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 143 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 0.2 mi (GBP 15.00 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 7.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per day

Parking

  • Parking is available nearby and costs GBP 15.00 per day (984 ft away)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

DoubleTree Hilton York Hotel
DoubleTree Hilton York
Best Western Plus Monkbar Hotel
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Does DoubleTree by Hilton York offer free cancellation for a full refund?
Yes, DoubleTree by Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton York?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at DoubleTree by Hilton York?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at DoubleTree by Hilton York and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton York?
Yes, The Yorkshire bar & grill offers local cuisine.
What's the area around DoubleTree by Hilton York like?
DoubleTree by Hilton York is in The Groves, a short 5-minute walk from Shambles and 6 minutes' walk from York Minster. Travellers recommend the hotel for its walkable location.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Bad breakfast
Very good location and the room was very spacious, however the breakfast was not good. Had to wait for items to come out and the bacon looked like it had been boiled. The coffee was in a flask and very weak. Not what I have experienced at other hotels in the chain.
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful two nights
Terrible noise from parties below unbearable. Deluxe room shouldn’t be right about function rooms. You expect to pay a bit more and get a better experience. This definitely wasn’t the case. Good location though. Two shocking nights sleep.
James, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel was lovely and in a good location for all our sight seeing and shopping . Our room was spacious and clean .
Wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colton, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and nice hotel
Staff and quality of room great, however, no tv remote in room and staff couldn't provide a replacement. The cleanliness of the room could have been a lot better too.
Andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Faded Glory... Shame
I'll start by saying the staff are lovely, welcoming, friendly and helpful. The breakfast was great, everything included you could wish for. However, the room we were put in (32) was situated at the back end of nowhere up and down stairs to get to with incomplete handrails and a spongy floor for my mum to tackle. A large step down in to our room. The carpet was loose between the bathroom and the room, causing my mum to trip but luckily not fall in the night, the floor was very uneven. Gaping hole between sockets in the wall and dreadful door repair. The toilets downstairs by the bar: cheaply painted doors with no handle, the toilet roll holder falling off, loose toilet seat, no actual buttons to press to flush and the rusty bin foot pedal was now just a metal prong no the pedal I assume it was broken off. Shuffle board, lack of sand and a piece of wood shoved down the side which was the broken piece from the end I'd assume. We love the Hilton chain but will most certainly not stay at this one again. Tried uploading photos, it won't let me
Sammi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel is in a very good location & main areas of the hotel are very nice. However our room was across the carpark, up some very wet stairs. The corridor to the room & the room itself smelt a bit musty. Room was spilt on 2 floors with very steep, narrow stairs to get up. Main issue was no housekeeping on our stay - which there should have been. When we reported this to the man on reception that evening, he just said he would let that team know.!!!! The lady the next day at checkout was much more appologetic & helpful.
Darren, 2-night trip
Verified Hotels.com guest review

6/10 Good

Anna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very please with our stay
Susan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

3rd visit will not return.
We have stayed twice before & had a very good experience. The hotel was freezing, cold at breakfast, we had dinner on 2nd night & there was only one tiny radiator which was not on. The assistant said it only came on once an hour. Our bedroom was the only warm place. We were unfortunate to have a couple next door to us who decided to have a terrific row which disturbed us between 10pm & 1am the police were called, but no apology to us the next day! Lastly the toilet was not clean on arrival & left like that for our 3 days.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Claire, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay at Doubletree by Hilton York
Nice atmosphere and friendly staff. Room good , bathroom a bit tired
Neil, 2-night trip
Verified Hotels.com guest review

6/10 Good

Janette, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It was a terrible experience. Moved to 3 bedrooms on 2 night stay says it all.
Geoffrey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was ok
The room wad ok for the price abit dated and in need of some attention
Emrys, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel
very nice hotel with excellent spacious room and massive bed. Welcoming staff and free cookie at checkin. Marvellous breakfast with many options. Definitely recommend.
Joe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

R, 1-night trip
Verified Hotels.com guest review

6/10 Good

A little tired.
Leigh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel in a great location. We had a well fitted disabled room in the Town House adjacent to the hotel.The bathroom was perfect with a shower, bath and lots of handles and there were 2 double beds. There was a bed and bowl for our dog with dogs allowed in most of the public areas of the hotel. Great staff, service and food too.
Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Large family room
Lovely stay. Gorgeous large room for a family room - 2 doubles plus a cot. Felt really accommodated with young children. Just be careful that there are 5 Hilton’s in York so we went to the wrong one initially 🙃
Suzanne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hilton York
Front staff friendly. Had room upgrade to deluxe room 220. Nice entrance bar and lower floor . Unfortunately the lifts was out of order and we was on the second floor. Breakfast was not to standard to the Hilton hotels we stop before with.
Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel.
Absolutely lovely hotel situated within easy walking distance of the minster and the shops. Hotel room was clean and cosy. Tea and coffee station which is always my favourite and warm cookies on arrival! Would definitely stay here again.
1-night trip with friends
Verified Hotels.com guest review