Pros: good breakfast, friendly staff and generally clean
Cons: no airconditioning and too hot, even with windows open plus excessive street noise.
Fridge in room not working
No glasses or china cups provided, only disposable items, poor quality for 4* hotel and not eco friendly.
Half used toilet roll - not acceptable
Broken USB port, broken door handle to Juliette balcony.
TV had been wall mounted directly in front of a picture - why??
Towels very small and poor quality