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Hotel Luna Llena

3.0 star property
City centre Tulum hotel with outdoor pool

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Photo gallery for Hotel Luna Llena

Outdoor pool
Room amenity
Front of property
In-room safe, individually decorated, individually furnished
Interior
La Veleta's scenic views await at Hotel Luna Llena, where you can unwind in the library or take a leisurely stroll through the garden. Take advantage of cycling, bike rentals, and an outdoor pool to stay active during your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Car hire on-site
  • Library
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitación con cama king, vista a la piscina

In-room safe, individually decorated, individually furnished

Habitación con cama king, vista a la piscina

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con 2 camas queen, vista al jardín

In-room safe, individually decorated, individually furnished

Habitación con 2 camas queen, vista al jardín

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Ceiling fan
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación con 1 cama queen, vista a la piscina

In-room safe, individually decorated, individually furnished

Habitación con 1 cama queen, vista a la piscina

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Building design

Muuk Tulum by The Spot Rentals

  • Pool
  • Free WiFi
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About the area

Map
Calle 6 Sur, Between Calle 9 and 11, Col La Veleta, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 5.3 km
  • Tulum Beach - 9 min drive - 8.1 km
  • Las Palmas Public Beach - 9 min drive - 6.7 km
  • Tulum Mayan Ruins - 10 min drive - 7.4 km
  • Playa Paraiso - 11 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬16 min walk
  • ‪El Camello Jr - ‬17 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬2 min walk
  • ‪Vaivén - ‬3 min walk
  • ‪La Consentida - ‬6 min walk

About this property

Hotel Luna Llena

Hotel Luna Llena puts you within a 10-minute drive of Gran Cenote and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in Swedish massages. Other features include a terrace and a garden.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Segway hire/tours
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Segway hire/tours

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Premium cable channels
  • First-run films

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 4320 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Posada Luna Llena Tulum
Hotel Posada Luna Llena
Posada Luna Llena Tulum
Posada Luna Llena
Hotel Luna Llena Tulum
Luna Llena Tulum
Hotel Luna Llena Hotel
Hotel Luna Llena Tulum
Hotel Luna Llena Hotel Tulum

Frequently asked questions

Does Hotel Luna Llena offer free cancellation for a full refund?

Yes, Hotel Luna Llena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Luna Llena?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Luna Llena?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Luna Llena?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Luna Llena?

Yes, an airport shuttle is available. The charge is USD 4320 per vehicle one way.

What are the check-in and check-out times at Hotel Luna Llena?

Check-in start time: 4 PM; check-in end time: 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Luna Llena and nearby?

Have fun with activities such as kayaking, sailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga and segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Hotel Luna Llena have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Luna Llena like?

Hotel Luna Llena is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Hotel Luna Llena Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Muy mal servicio por parte de la dueña, las instalaciones muy básicas nada que ver con las fotos

10/10 Excellent

Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Bradley, 4-night trip

10/10 Excellent

Christina, 2-night trip

4/10 Poor

Publicidad Engañosa

La publicidad es engañosa, parecía una buena opción pero no nos gustó, nos asignaron una animación en 3er piso y no hay elevador a demás que la escalera es súper angosta fue muy complicado subir y bajar el equipaje, en la habitación se escuchan los ruidos del exterior, por lo cual no pudimos descansar, la TV es súper pequeña, la regadera como una especie de cabina afuera del baño, el agua de la alberca se veía opaca como sucia, los estacionientis son en la calle, no me pareció una zona segura, la persona que nos atendió muy seco poco amigable, el lugar queda lejísimos de la zona de restaurantes
1-night trip

10/10 Excellent

Hotel Excelente

Simples e perfeito
Alessandro, 4-night trip

6/10 Okay

The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
4-night trip

6/10 Okay

Regular

Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
BRENDA, 1-night trip

10/10 Excellent

Cozy and clean hotel

Great service, specially by Angel... super clean, good breakfast and great prices to enjoy Tulum
Luis, 2-night trip

10/10 Excellent

Es un hotel pequeño y modesto pero el personal te apoya en todo y cumple con la función.
1-night trip

8/10 Good

Great service

Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
3-night trip

8/10 Good

La habitación muy bien y bonita peero la cama muy dura y no habia secadora de cabello, el auto se quedo afuera y me lo rayaron y las calles sin pavimentar con muchos charcos pero creo que eso es general en la ciudad
1-night trip

10/10 Excellent

10/10

My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Chelsea, 1-night trip

4/10 Poor

PETER, 2-night trip

4/10 Poor

Has potential, but we were disappointed by the smell of mold and the poor service that we decided to leave without staying.
Rachael, 1-night trip

8/10 Good

Muy bien

Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.
4-night trip

10/10 Excellent

8-night trip

10/10 Excellent

Charming!

Charming hotel! We arrived late and didn't see how wonderful the place was until morning. Fabulous bathroom. Great breakfast!
Michael, 1-night trip

6/10 Okay

Moyen - hotel de passage

Manque un frigo Escalier très serré pour vos valises Petit déjeuné très moyen Fait l'affaire pour le prix
Lotfi, 2-night trip

10/10 Excellent

Gran fin en tulum

Excelente estancia. Bueno bonito barato!
Alejandro, 2-night trip

10/10 Excellent

5-night trip

10/10 Excellent

7-night trip

10/10 Excellent

GREAT LITTLE HOTEL! FRIENDLY STAFF AND GREAT SERV.

This hotel is small but really nice. It is really clean and staff was amazing. Lucero who is in front desk was great. She has all the local knowledge to recommend places to eat and beaches to go to. She did everything possible to make our stay enjoyable. Breakfast could be better but for price its ok. If we visited Tulum again we would stay here again because of staff and cleanliness of rooms. AC worked great - room was always cold. Our son enjoyed the pool and since we were only guests we were allowed to swim past pool hours .
David, 1-night trip

8/10 Good

Struttura carina in una zona in cui non te lo aspetti. Piccola piscina in un cortile interno: ci sono solo 2 lettini e il sole ci batte solo nelle ore centrali. Camere abbastanza moderne. Colazione non particolarmente ricca. Quando piove manca la corrente nel quartiere: così ci ha detto la ragazza quando dopo un temporale notturno siamo stati senza per ore. Hanno usato un generatore di emergenza per alimentare la cucina e poter servire la colazione.
3-night trip

10/10 Excellent

Nicolas, 1-night trip

8/10 Good

Que como está en construcción fallaron las instalaciones
1-night trip