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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Hotel with bar/lounge, near Cheltenham Town Hall

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Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

In-room safe, desk, blackout curtains, iron/ironing board
View from room
Front of property
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
In the heart of Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality offers a warm welcome with laundry services and a convenient bar. Connect to in-room WiFi, take advantage of luggage storage, and enjoy express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Free bottled water
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Private kitchenette

Family Room

Highlights

Separate sitting area
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Double Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
In-room safe
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

The Portland Guesthouse

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Non-smoking
9.4 out of 10, Exceptional, 86 reviews
The price is RM444
RM533 total
includes taxes & fees
17 Aug - 18 Aug
The Portland Guesthouse
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About the area

Map
Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

  • Cheltenham Town Hall - 3 min walk - 0.3 km
  • Everyman Theatre - 5 min walk - 0.4 km
  • Cheltenham General Hospital - 8 min walk - 0.7 km
  • University of Gloucestershire - 16 min walk - 1.4 km
  • Cheltenham Racecourse - 4 min drive - 3.1 km

Getting around

  • Birmingham Airport (BHX) - 73 min drive
  • Gloucester Station - 12 min drive
  • Ashchurch for Tewkesbury Station - 14 min drive
  • Cheltenham Spa Station - 27 min walk

Restaurants

  • ‪The Moon Under Water - ‬2 min walk
  • ‪Planet Caravan - ‬2 min walk
  • ‪Bar Fever Cheltenham - ‬4 min walk
  • ‪German Doner Kebab - ‬3 min walk
  • ‪Spectre - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, this hotel is within a short drive of Gloucester Quays. Fellow travellers say great things about the helpful staff and location.

Languages

English, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 59 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (GBP 10 per day)
    • On-site extended parking (GBP 8 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Free off-site parking within 3 ft
    • Street parking available

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1960
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • 49-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Lobby Bar – On-site lobby lounge.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 0 to 6.95 for adults and GBP 0 to 5 for children

Renovations and closures

This property is closed from 31 March 2025 to 31 March 2026 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self-parking costs GBP 10 per day
  • Extended parking costs GBP 8 per day
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard

Also known as

Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Compass Hospitality
The Big Sleep Hotel Cheltenham
Big Sleep Cheltenham
The Big Sleep Hotel Cheltenham by Compass Hospitality
Citrus Cheltenham Compass Hos
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
HELP_OUTLINE

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality currently open?

This property is closed from 31 March 2025 to 31 March 2026 (dates subject to change).

Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?

Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?

Yes. Self-parking costs GBP 10 per day. Extended parking costs GBP 8 per day. Parking spaces may be limited.

What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?

Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).

What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?

Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from Everyman Theatre. Travellers say that the hotel is in a great location.

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Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Breakfast
Bed
Parking
Towns
Value
Lobby

Reviews

10/10 Excellent

It was quiet and the check-in process was easy.
Akwasi, 1-night trip

10/10 Excellent

The hotel is perfectly located, staff friendly, room spacious and clean.
Gloria, 1-night trip

10/10 Excellent

I night stay, perfect location for town hall events
Rebecca, 1-night trip

10/10 Excellent

Great location, hotel is basic but good value for money and very clean
Clare, 1-night trip

10/10 Excellent

Very comfortable bed/ clean room and friendly staff . Would definitely recommend
kev, 1-night trip

10/10 Excellent

Great stay brought to an abrupt end. Staff fantastic but not so convinced by their international paymasters.
Mark, 1-night trip

10/10 Excellent

All v good. I make a point of staying there when in Cheltenham.
Neil, 1-night trip

6/10 Okay

Convenient for a short term budget stay
Amy, 3-night trip

8/10 Good

Able to check in early. Friendly staff. Lovely room. Onsite parking. Another pillow each would have been good but it didn't detract from our overall stay.
Natasha, 1-night trip

10/10 Excellent

it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Gloria, 1-night trip

10/10 Excellent

Property is clear and tidy. Staff very friendly and helpful
Yew Aik, 1-night trip

8/10 Good

Great location and a perfect place for a short stay. Staff were friendly and I felt safe staying there as someone travelling alone.
Kelly, 1-night trip

10/10 Excellent

Convenient location, plenty of dining options walking distance.
Gloria, 1-night trip

8/10 Good

Excellent Location

Excellent location, very comfortable room. Would stay here again.
Helen, 3-night trip

10/10 Excellent

Business Stay

Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.
Victor, 2-night trip

8/10 Good

Well located, clean and friendly staff
Geoffrey, 1-night trip

10/10 Excellent

The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Gloria, 1-night trip

8/10 Good

Central & comfortable room

Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Maria, 3-night trip

10/10 Excellent

I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Luciano, 2-night trip

10/10 Excellent

Lovely hotel staid the night staff were friendly close to food shops etc
Cory, 1-night trip

4/10 Poor

Useful location but a pretty grotty hotel overall
Anthony, 1-night trip

8/10 Good

We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Julie, 1-night trip

2/10 Terrible

Dirty.
1-night trip

10/10 Excellent

Good
Aimee, 1-night trip

10/10 Excellent

Wonderful hotey
Richard, 1-night trip