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Hotel Rancho Encantado

4.0 star property
Beachfront hotel in Bacalar with spa, outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Rancho Encantado

Aerial view
Couples treatment room(s), body treatments, body wraps, body scrubs
Private beach, rowing
Breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The price is RM702
RM860 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Garden View

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Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

Highlights

Deck/patio
Garden
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Terrace/patio

Exclusive Villa

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

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Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

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Cabin, Lake View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

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Superior Suite, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

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Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite lagoon view

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Traditional Cabin

Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Room Standard

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Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Garden View

Bathroom

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

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Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Standard With Garden View

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Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

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Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room Standard

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Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for House Superior With View

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House Superior With View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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8.8 out of 10, Excellent, (267)
The price is RM697
RM854 total
includes taxes & fees
7 Jan - 8 January 2025
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About the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 7 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive
  • Cenote Azul - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Hotel Rancho Encantado offers a private beach and puts you near activities such as scuba-diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch and dinner. A poolside bar, a hot tub and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (return)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (return)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?
Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rancho Encantado?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Rancho Encantado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Rancho Encantado?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Rancho Encantado?
Yes, an airport shuttle is available. The charge is MXN 560.00 per person return.
What are the check-in and check-out times at Hotel Rancho Encantado?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Rancho Encantado and nearby?
Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Rancho Encantado?
Yes, Los Hechizos offers Mexican cuisine.
What's the area around Hotel Rancho Encantado like?
Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful stay innCondes
Fantastic location, very accommodating staff and management, all in all a wonderful experience
Udi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was gorgeous and the staff was very attentive and courteous
Lorena G, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente restaurant and friendly service
Maria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Sunrise on the kayak
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Blanca, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is great live the settings had breakfast food was good but the services was not i must say
Edwin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Peaceful place to relax and enjoy love it
Cristina, 3-night family trip
Verified Expedia guest review

8/10 Very good

Ok
Victor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anjanette, 1-night trip
Verified Expedia guest review

6/10 Good

Scorpion fell from the roof to the bed
I was very excited to stay at the hotel because of the great reviews. We were provided a cabin and sadly an Alacran fell from the roof onto our bed while we were resting. My husband jumped up before he was stung. The hotel attempted to address the issue by saying these are common creatures especially due to the rain. Upon our insistence they switched our room. Late at night we are moving our items from one room to the next. The second room was better but the whole ordeal was not pleasant. The rest of facilities were solid.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 4-night trip
Verified Expedia guest review

10/10 Exceptional

There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who don’t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!
Anne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
MARILYN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eugenia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Monserrat, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Property
Travis, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay, place it’s awesome and the staff is super nice z
Jose De la, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and clean and beautiful, great for kids
Camellia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

what is like more is the prices are not bad
Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Is a nice quiet place very relaxing
Jose l, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Alvaro, 2-night trip
Verified Expedia guest review

2/10 Poor

Yuneri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything, it was exactly what we needed, quiet and relaxing.
Guadalupe, 5-night trip
Verified Expedia guest review

6/10 Good

Nice room, clean. Had one on the lagoon with a small dock with lounge chairs, very nice. Pool and jacuzzi are nothing much and rarely used by anyone. Restaurant food is poor, and main concierge was useless.
laurie, 3-night family trip
Verified Expedia guest review