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Hacienda Puerta Del Cielo Ecolodge & Spa

4.0 star property
Mountain hotel in Nandasmo with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Puerta Del Cielo Ecolodge & Spa

Lounge
Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Swim-up bar
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Minibar
The price is RM679
RM780 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Cabin, Terrace, Lagoon View

View from room

Premium Cabin, Terrace, Lagoon View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Lagoon View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Traditional Room, 1 Queen Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Bedroom, Lake View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Lake View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 58 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Honeymoon Studio, 1 King Bed

Highlights

Garden
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Hypo-allergenic bedding
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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El Guayacan Retreat
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Free parking
9.6 out of 10, Exceptional, (12)
The price is RM566
RM651 total
includes taxes & fees
3 Dec - 4 Dec
El Guayacan Retreat
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About the area

Map
Camino de los Bueyes, Nimboja No.2, Nandasmo

What's nearby

  • Masaya Old Market - 13 min drive - 6.8 km
  • El Calvario Church - 15 min drive - 8.1 km
  • Masaya Volcano National Park - 31 min drive - 19.6 km
  • Laguna de Apoyo - 31 min drive - 21.8 km
  • Galerias Santo Domingo Shopping Center - 37 min drive - 30.9 km

Getting around

  • Managua (MGA-Augusto C. Sandino Intl.) - 58 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Qué Sabroso - ‬13 min drive
  • ‪Carnes Grill Costillas - ‬14 min drive
  • ‪La Nani Café Masaya - ‬13 min drive
  • ‪Casona Vieja - ‬14 min drive
  • ‪Pizza Parque Central - ‬13 min drive

About this property

Hacienda Puerta Del Cielo Ecolodge & Spa

When visiting Nandasmo, Hacienda Puerta Del Cielo Ecolodge & Spa is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Linda Vista Grille serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a terrace are other features.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 40 km*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Private dining

What to do

  • Ecotours
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Zip-lining nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Linda Vista has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Linda Vista Grille – Overlooking the pool and garden, this theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per room (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 42.0 per night
  • Airport shuttle service for children up to age 10 costs USD 20 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hacienda Puerta Cielo Ecolodge Hotel Masatepe
Hacienda Puerta Cielo Ecolodge Hotel
Hacienda Puerta Cielo Ecolodge Masatepe
Hacienda Puerta Cielo Ecolodge
Hacienda Puerta Del Cielo Ecolodge Spa
Hacienda Puerta Del Cielo Ecolodge & Spa Hotel
Hacienda Puerta Del Cielo Ecolodge & Spa Nandasmo
Hacienda Puerta Del Cielo Ecolodge & Spa Hotel Nandasmo

Frequently asked questions

Is there a pool at Hacienda Puerta Del Cielo Ecolodge & Spa?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hacienda Puerta Del Cielo Ecolodge & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hacienda Puerta Del Cielo Ecolodge & Spa?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Hacienda Puerta Del Cielo Ecolodge & Spa?
Yes, an airport shuttle is available. The charge is USD 65 per room one-way.
What are the check-in and check-out times at Hacienda Puerta Del Cielo Ecolodge & Spa?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25 (subject to availability).
What is there to do at Hacienda Puerta Del Cielo Ecolodge & Spa and nearby?
Have fun with nearby activities such as hiking, kayaking and zip-lining. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Puerta Del Cielo Ecolodge & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Hacienda Puerta Del Cielo Ecolodge & Spa?
Yes, Linda Vista Grille offers garden views.

Hacienda Puerta Del Cielo Ecolodge & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aweson!
Jasser, 2-night trip
Verified Expedia guest review

6/10 Good

Ana, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Lovely.
Verified Expedia guest review

10/10 Exceptional

Super friendly amazing staff. They really go out of their way to make your trip special
Jerry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort, friendly staff
An amazingly beautiful resort with staff that did everything they could to accommodate all of my needs. It had a pool and some of the best views in Nicaragua.
Paul R, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful place, inapt staff; scorpion in bed
The place is small and beautiful, built very well out of good natural materials. The food is simple (chicken, etc) but done very well, tamales at lunch on Saturday were amazing. The attitude of staff was curios. Getting hot water to work required multiple reminders and 40 minutes to solve. You need to specifically ask for it every time you want to use it. The first day the staff refused to clean our room, remarkable as we were the only guests staying. A scorpion climbed into an unmade bed and bit one of us in the middle of the night, which was unpleasant. It took us a while to find the offending creature, hidden in a blanket. Later during the stay a sensible English-speaking manager arrived and things worked better.
Alexander, 3-night trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff and beautiful views of the Volcano
The staff was amazing! The meals and friendly service made our stay very memorable. The lodge setting was spectacular. We loved our time there!
Verified Orbitz guest review

2/10 Poor

Have extra money and need rip off experience?
We just finished a 3 night stay this hotel and have some serious concerns regarding the exorbitantly high rate we were charged per night and the value we received, or did not receive for it. Since we want to be fair in reviewing we will start with the good things and then move to our concerns. We would also like to compare this hotel with the Camino Real hotel we stayed in for part of our trip. Camino Real is also a 4 star property in Managua and very conveniently located to the city and airport. Comparing the two, we found Camino Real to be a REALLY good value, with super amenities, outstanding food, all for half the price of the Hacienda full board. So, our advice is to stay at someplace else, and take a day trip to the volcanoes. Anyway, here is our review of the Hacienda. FOOD was not at par with what was promised. after paying more than a 4 figures for full board, we ended up having beans and rice for two out of the three dinners, and were hungry during the lunches. The hotel is in a very remote area, so no restaurants or anything within walking distance left us at the hotel’s mercy and hungry. Even when we used the hotel’s tours, we were not offered lunch for those tours. The room’s amenities are not at par with a 4 star property or worth the pricing. The WiFi was too slow for us to complete any work, which is going to cost us due to backlog of work. No WiFi in the rooms. This is a glorified campsite, not a 4 star hotel
Verified Expedia guest review

10/10 Exceptional

Fabulous lodges on a cliff
I absolutely loved this place! It really is a little bit of paradise! Wonderful lodges, the view is out of this world- one can actually see the erupting volcano from afar- excellent service, great food and both wfficient and friendly staff. I honestly dont have anything negative to write.Moreover their choice of excursions is perfect- there is something for everyone. I HIGHLY HIGHLY RECCOMEND IT.
Verified Ebookers guest review

10/10 Exceptional

Excellent choice, wonderful people,
I found about the place while searching choices for a stay in Nicaragua. I love to be closer to Nature and away from cities. This place provided all that. It has a breathtaking view over a lake and some amazing peaks. The staff were very helpful and friendly and always ready to take the extra mile to accommodate any plans or requests. JC, the manager, was very friendly and helpful. The organized last minute excursions for me that were really fun and enjoyable. Highly recommended. You won't regret it!
Verified Expedia guest review

10/10 Exceptional

A honeymooners paradise!!!
From beginning to end, the entire stay was wonderful! The view was breathtaking, the room and the resort were perfectly designed, and the meals were excellently prepared. The staff were extremely kind, professional, and knowledgeable and we were grateful for all their hard work. Katherine, Ruth, Ariel, Oscar, and Adrian worked tirelessly throughout our stay to keep the place clean and were always on time with a smile and kind word. The owner, JC, also generously gifted us with a bottle of wine. The masseuse, Blanca, really helped to make my wife very comfortable and we highly recommend her services. All together, they helped make this honeymoon a memorable and fantastic visit we will never forget!! We cannot wait to visit again....
Verified Orbitz guest review

10/10 Exceptional

Super for couples
Wonderful place to relax and stay.
Verified Hotels.com guest review

10/10 Exceptional

What an amazing place
Loved the setting, food, beautiful views and sunsets
Verified Orbitz guest review

10/10 Exceptional

Spectacular views and staff. Amazing food
a must experience for anyone traveling to masaya. Staff are amazing. Views unbelievable. Perfect place to unwind
Verified Expedia guest review

10/10 Exceptional

Rustic with all comforts you need
You cannot go wrong with stay at the Hacienda. The views, the casitas, the staff make for a perfect vacation. You will not want to leave.
Verified Expedia guest review

10/10 Exceptional

A true Gateway to Heaven
We spent a glorious 3 weeks at Hacienda Puerto del Cielo over Christmas and New Year 2014-15, with its stunning scenery, photographs cannot do it justice, the panoramic view across the National Park to the distant Masaya volcano are so beautiful one can understand why the hotel has been named, “Gateway to Heaven”. Despite the beauty of HPDC, we found the most important and consistently enjoyable aspect of our stay was the staff. The front of house and kitchen staff were delightful, great characters, full of fun and made sure they looked after every need. We stayed in Casa Bela and made friends with a great diversity of people from many walks of life and soon found the humour and bon-homie of like minds. This differentiates the Hacienda from other places we have stayed where one only gets to know a few people. In the evening JC’s bar is a magnet for banter, fun and delightful cocktails after a hard day relaxing or touring. Every trip was a great experience, the folk music evening was very special, we can't understand a previous comment about being embarrassing and feeling compelled to pay; that is a niggardly response, we found it a joyful experience and believe it fundamentally important not to lose Nicaragua’s cultural heritage. Many visitors stayed just a night or two on their way to other destinations, consider a longer stay. HPDC supports the local community.
Verified Expedia guest review

10/10 Exceptional

Hacienda Puerta Del Cielo
This place is one of the most beautiful places that we have visit, the staff is beautiful the hacienda is beautiful the food is amazing the views are what your eyes mind heart and body needs to relax; Don Juan Carlos is an exceptional person ; we are planning to enjoy this place again ; and take my family as well . love this place love the people love the food. Thank you love you all :)
Verified Expedia guest review

10/10 Exceptional

Home From Home - Next to a Volcano!
JC and his staff give you the warmest welcomes and make you feel at home at the Hacienda which overlooks a lagoon in the shadow of the Masaya volcano.
Verified Expedia guest review

8/10 Very good

Stunning Views in a Beautiful Hotel
Stunning view from this beautiful hotel with beautiful cabinas and great staff. Ricardo is particularly good. Meals were usually good but with one very notable exception.
Verified Hotels.com guest review

10/10 Exceptional

Startlingly quiet with extraordinary conversation
The first thing we felt when we arrived was that there was a vacuum of noise. It was incredibly still, with only birds breaking the silence. Next, we were hit with the once in a lifetime view. You would really have to be determined not to relax here. JC and Linda treat hospitality like a dinner party. They create a wonderful atmosphere where everyone gets to know each other. There wasn't anyone at the dinner table of 20 that I wouldn't want to chat with. It was a mix of couples and singles, Brits and Americans, mid-20's to mid-60's. It felt like this out of the way, isolated respite attracted an interesting, unpretentious crowd who enjoyed staying up late, drinking Macua and chatting well into the night. Lovely!
Verified Hotels.com guest review

10/10 Exceptional

Authentic Experience
Amazing staff, quite rooms, beautiful view, social atmosphere- I'd go back in a heart beat!
Verified Hotels.com guest review

10/10 Exceptional

Relaxing place, great service, and an awesome view
TWe had an awesome stay at the Hacienda. It is on a hill overlooking Masaya Volcano and Lagoon. The roads are a little rough to get there, but it is well worth it. The service was great. Linda helped arrange all the tours, spa treatments, and transfers ahead of time. Leonel was a fantastic tour guide--taking us to Masaya Volcano, Mombacho Volcano, Catarina, Granada, and to Masaya Market. We had the spa package with massage, facials, and a visit in the wood-heated sauna. The massage was honestly one of the best I have had. The rooms were clean, and had AC. The grounds could use some work on the upkeep. The food was good, but I was always left wanting a little more. Overall, would definitely return and take friends and family for a visit to an area often overlooked.
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
I chose this resort based on reviews and it did not disappoint what-so-ever. Most people who choose this resort do so because of the reviews and I must say, if you are reading this and debating where to go, this is it! The staff is friendly and hard working, always there to get you another drink, teach you about nicaragua, or learn about wherever you are coming from. The food is all local and made specifically for you, if you like something or don't like something they will go out of their way to get it for you. We asked to have pineapple crepes one morning for breakfast and caught someone coming back in a couple of hours with a crate full of pineapples. They go out of their way to make your trip like you want it. Also, the cooks are AMAZING - I wanted to bring Carla home in my luggage to cook for me at home. haha. And it is all local nicaraguan food so you really get a chance to experience local cuisine. Linda and JC are the owners of the resort and are absolutely wonderful, they brought us out to town at night to see some local dancers and hit up local bars. They also had some dancers come to the resort one night for us. JC also has some amazing stories so if you get the chance to sit down and talk with him, do it. Lionel is the tour guide/manager and he is very knowledgable and friendly. Rooms are clean and have lots of space - recommend getting a casita We did the Masaya volcano tour and Mambacho cloud forest. Both great.
Verified Expedia guest review