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Hard Rock Hotel Shenzhen

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Mission Hills Ecological Sports Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Shenzhen

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Lobby
In-room safe, individually decorated, desk, laptop workspace
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free parking
  • Bar
  • Non-smoking
  • Pet-friendly
  • Pool
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • Fitness centre
  • Seasonal outdoor pool
  • Pool bar
  • Room service
For families
  • Free cots/infant beds
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
The price is RM387
RM452 total
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Twin Suite

In-room safe, individually decorated, desk, laptop workspace

Studio Twin Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
  • 77 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Room, 1 King Bed (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Rock Royalty)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Twin Room (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Twin Room (Rock Royalty)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio, 1 King Bed (Gold)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King Suite

In-room safe, individually decorated, desk, laptop workspace

Studio King Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed (Gold)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

Mission Hills Resort Shenzhen

Pool
Spa
Pet-friendly
Free parking
8.6 out of 10, Excellent, (251)
The price is RM449
RM516 total
includes taxes & fees
29 Dec - 30 Dec
Mission Hills Resort Shenzhen
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About the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk - 0.5 km
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive - 5.2 km
  • Mission Hills Golf Club - 13 min drive - 15.8 km
  • Dafen Oil-Painting Village - 16 min drive - 20.0 km
  • Shenzhen Safari Park - 25 min drive - 28.7 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive
  • Hong Kong International Airport (HKG) - 86 min drive
  • Pinghu Railway Station - 10 min drive
  • Sungang Railway Station - 17 min drive
  • Shenzhen Station - 20 min drive
  • Mission Hills Station - 7 min walk
  • Songyuanxia Station - 9 min walk
  • Niuhu Station - 18 min walk

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Hard Rock Hotel Shenzhen features a rooftop terrace and a free kids' club. Guests can visit the fitness centre for a workout or enjoy American cuisine at Hard Rock Cafe, one of 3 restaurants. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a seasonal outdoor pool. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Mission Hills Station is 7 minutes and Songyuanxia Station is 9 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 258 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property requires guests to wear a swim cap in the pool.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service

Travelling with children

  • Free children's club
  • Playground

What to do

  • Ski passes
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Skiing nearby

Working away

  • Business centre
  • Computer station
  • Conference space (21528 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Designer shops on-site
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Hard Rock Cafe – This restaurant specialises in American cuisine.
Sessions – This restaurant specialises in international cuisine. Open daily.
GMT +8 Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 500.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 150 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 380 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from March to December

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
Yes, Hard Rock Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Shenzhen?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Shenzhen?
Yes, pets are welcome. There's a charge of CNY 380 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hard Rock Hotel Shenzhen and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Hard Rock Hotel Shenzhen also has private indoor hot tubs.
Are there restaurants at or near Hard Rock Hotel Shenzhen?
Yes, there are 3 on-site restaurants, featuring American cuisine.
Does Hard Rock Hotel Shenzhen have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a deep soaking bath.
What's the area around Hard Rock Hotel Shenzhen like?
Hard Rock Hotel Shenzhen is a short 7-minute walk from Mission Hills Station and 6 minutes' walk from Mission Hills Ecological Sports Park.

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service
Great service and friendly team. very close to MRT
Danny, 15-night business trip
Verified Hotels.com guest review

8/10 Very good

Hao, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Diego, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, great service and location
Fadi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Hoi Yee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The bath room is excellent and the music in the room is unbeatable
Ting Pong, 1-night family trip
Verified Expedia guest review

8/10 Very good

Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
keng, 1-night family trip
Verified Expedia guest review

8/10 Very good

Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Raymond, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thumbs up
Amazing stay, good service, really clean
Guillaume, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Lee, 2-night trip
Verified Expedia guest review

6/10 Good

Clement, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Benjamin, 5-night trip
Verified Expedia guest review

8/10 Very good

Wai Shan Dorothh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice but little bit old
Lee, 1-night trip
Verified Expedia guest review

6/10 Good

the room conditions are below standard. stuff are broken
Raph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Zachary, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
John, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Diego, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review