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Hotel El Crater

3.5 star property
Escape to the mountains where tranquility meets indulgence. Savor delicious meals and rejuvenate your senses amidst nature's beauty.

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Photo gallery for Hotel El Crater

Exterior
Exterior
Interior
Exterior
Lobby sitting area
Tucked away in the mountains, Hotel El Crater offers a serene escape with its lush garden and playground. Indulge in rejuvenating spa treatments or savor delicious meals at El Crater restaurant while staying connected with WiFi, a bar, and multilingual staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Living room
  • Premium TV channels
The current price is RM420
RM462 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down duvets, desk, blackout curtains

Luxury Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Suite, Ground Floor

Premium bedding, down duvets, desk, blackout curtains

Standard Suite, Ground Floor

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite Deluxe With Mountain View

Premium bedding, down duvets, desk, blackout curtains

Suite Deluxe With Mountain View

  • Mountain view
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

Similar properties

2 outdoor pools

Quinta Cascada Azul

  • Pool
  • Kitchen
  • Pet-friendly
  • Free parking
The price is RM442
RM442 total
includes taxes & fees
25 Feb - 26 Feb
Quinta Cascada Azul
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About the area

Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha

What's nearby

  • Pululahua Geobotanical Reserve - 6 min walk
  • Intinan Solar Museum - 7 min drive
  • Monument to the Equator - 8 min drive
  • Pucara de Rumicucho - 13 min drive
  • Estadio Rodrigo Paz Delgado - 22 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 69 min drive
  • Jipijapa Station - 28 min drive
  • La Carolina Station - 31 min drive
  • Iñaquito Station - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Vicente's - ‬10 min drive
  • ‪Pizza Equinoccial - ‬9 min drive
  • ‪La Fogata Manabita - ‬9 min drive
  • ‪El Consulado - ‬8 min drive
  • ‪El leñador - ‬10 min drive

About this property

Hotel El Crater

When you stay at Hotel El Crater, you'll be within a 10-minute drive of Monument to the Equator. Guests can visit the spa to indulge in massages, facials or body scrubs, and El Crater serves breakfast, lunch and dinner. This Art Deco hotel also features a bar/lounge, a sauna and a steam room.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Garden
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry
  • Local maps

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

El Crater – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50 per night for guests under 21 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
  • Service fee: 10 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel El Crater Quito
Hotel El Crater
El Crater Quito
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

Does Hotel El Crater offer free cancellation for a full refund?

Yes, Hotel El Crater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Crater?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel El Crater?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel El Crater?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.

What are the check-in and check-out times at Hotel El Crater?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.

What is there to do at Hotel El Crater and nearby?

Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel El Crater also has a garden.

Are there restaurants at or near Hotel El Crater?

Yes, there's an on-site restaurant, El Crater.

Does Hotel El Crater have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel El Crater like?

Hotel El Crater is located a short 6-minute walk from Pululahua Geobotanical Reserve.

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Hotel El Crater Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfekt friendly stuff and amazing service in the restaurant.
Marco, 2-night trip

10/10 Exceptional

Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Kirsty, 1-night trip

10/10 Exceptional

Perfect location, gorgeous rooms, delicious food, excellent staff!
Allison, 1-night trip

10/10 Exceptional

Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stephen, 1-night trip

10/10 Exceptional

Beautiful location with very compfortable accommodations..
Stephen, 1-night trip

10/10 Exceptional

Neat stay with great views
KYLE, 1-night trip

10/10 Exceptional

Great relaxing and wonderful friendly people.
Stephen, 4-night trip

10/10 Exceptional

Amazing place ❤️
Patricia, 2-night trip

10/10 Exceptional

This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Fernando, 1-night trip

10/10 Exceptional

This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Sylvia, 4-night trip

10/10 Exceptional

The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!

10/10 Exceptional

Heaven on earth.
Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Nicolas, 1-night trip

10/10 Exceptional

The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Mark, 28-night trip

10/10 Exceptional

Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Exceptional

My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Jade, 3-night trip

4/10 Fair

We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
DAVID, 1-night trip

8/10 Very good

Bien
Lluis, 1-night trip

6/10 Good

El hotel tiene una vista y una tranquilidad inmejorables, pero también varios problemas. Si bien las habitaciones son de estilo rústico, comienzan a necesitar remodelación, especialmente los baños. En el caso particular de mi habitación, había un olor a tubería que no era inmanejable, pero llama la atención en un hotel de este precio. En cuanto al personal, es amable y servicial, otro de los grandes puntos positivos del hotel. Más allá de esto, el gran “pero” de este hotel es el restaurante. La comida es cara, algo normal en una zona turística, pero el problema es el sabor. El primer día pedí una corvina que estaba seca y un risotto de quinoa bastante deficiente. El ceviche Jipijapa no pasa de aceptable. En la cena, un pollo a la parrilla que parecía más bien frito y de un sabor soso y apagado, como sacado de un hospital. Lo peor fue la “orden de empanadas de verde”, que en realidad son cuatro mini empanadas congeladas que casi no tienen queso y cuestan 8 USD. Creo que por 123 dólares la noche, definitivamente hay mejores opciones.
Andres, 1-night trip

10/10 Exceptional

¡Casi una experiencia religiosa! Mágico, Único, Especial, espectaculares vista, tremenda ubicación, en fin Majestuoso!!! Imagínate estar en el tope de una montaña: a un lado un valle que fue una laguna que al otro lado La Mitad Del Mundo, Lat 0!!!
Alexander, 4-night trip

2/10 Poor

MAGNA, 1-night trip

8/10 Very good

El hotel y la comida estuvieron muy bien. Lo único que no estuvo bien fue que me cobraron $19 como cargo a pagarse en el destino, y en expedia decía que eran $9 dólares.
Ivan, 1-night trip

10/10 Exceptional

Excelente
Inés, 1-night trip

10/10 Exceptional

Bruno, 1-night trip

10/10 Exceptional

Maria, 1-night trip

10/10 Exceptional

Bea, 3-night trip