Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
What's nearby
Oasis Los Gigantes Public Pool - 6 min walk - 0.6 km
Los Gigantes Marina - 7 min walk - 0.6 km
Los Gigantes Beach - 8 min walk - 0.8 km
Playa Chica - 17 min walk - 1.4 km
Arena Beach - 7 min drive - 2.0 km
Getting around
Tenerife (TFS-Tenerife South) - 41 min drive
La Gomera (GMZ) - 135 min drive
Restaurants
Tipsy Terrace - 1 min walk
La Pergola - 12 min walk
Poolbar, Barcélo Santiago - 14 min walk
Tapas y Mas Tapas - 3 min drive
La Bodeguita - 4 min walk
About this property
El Sombrero Apartments Los Gigantes
When visiting Santiago del Teide, El Sombrero Apartments Los Gigantes is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and an outdoor tennis court are other highlights, and apartments feature soaking baths and kitchens.
Languages
English, German, Spanish
At a glance
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Umbrellas
Sunloungers
Internet
WiFi available (EUR 15 per week)
Parking and transport
No on-site parking available
Family friendly
Children's pool
Kitchen
Fridge
Stovetop
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Toaster
Dining
1 coffee shop/cafe
1 poolside bar and 1 bar
Bathrooms
Combined shower/bath
Deep-soaking bath
Hairdryer (on request)
Towels provided
Living spaces
Dining room
Entertainment
28-inch LCD TV with satellite service
Pool or billiards table
TV in a common area
Outdoor areas
Furnished balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Laptop-compatible safe
24-hour front desk
Location highlights
Near the boardwalk
Things to do
Outdoor tennis courts
Motorised watercraft on site
Bike hire on site
Sailing nearby
Whale watching nearby
Hiking/biking trails nearby
Kayaking nearby
Waterskiing nearby
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system
General
42 rooms
2 floors
7 buildings
Built in 1985
Fees & policies
Optional extras
WiFi is available in guest rooms for EUR 15 per week (rates may vary)
WiFi is available in public areas for EUR 15 per week (rates may vary)
Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)
Safes in guest rooms can be used for EUR 2.25 per night
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
El Sombrero Apartments Los Gigantes Apartment
El Sombrero Apartments Apartment
El Sombrero Apartments Los Gigantes
El Sombrero Apartments
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide
Frequently asked questions
Does El Sombrero Apartments Los Gigantes offer free cancellation for a full refund?
Yes, El Sombrero Apartments Los Gigantes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Sombrero Apartments Los Gigantes?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Sombrero Apartments Los Gigantes?
Sorry, pets aren't allowed.
Is parking offered on site at El Sombrero Apartments Los Gigantes?
Sorry, there's no on-site parking at El Sombrero Apartments Los Gigantes.
What are the check-in and check-out times at El Sombrero Apartments Los Gigantes?
Check-in start time: 2 PM; check-in end time: 4:00 AM. Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at El Sombrero Apartments Los Gigantes and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Does El Sombrero Apartments Los Gigantes have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does El Sombrero Apartments Los Gigantes have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does El Sombrero Apartments Los Gigantes have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around El Sombrero Apartments Los Gigantes like?
El Sombrero Apartments Los Gigantes is a short 6-minute walk from Oasis Los Gigantes Public Pool and 7 minutes' walk from Los Gigantes Marina.
El Sombrero Apartments Los Gigantes Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
29 April 2024
Lee
Lee, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 January 2024
No Wi-Fi, you need to pay €20 for a week, €5 for a day.
Hairdryer on request, one day in advance!
Location is good, lots things around.
Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Verified traveller
8-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2023
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it.
Cleaners in and did a fab job. I would stay here again .
Wendy
Wendy, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 January 2023
Now a firm favourite
This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Allan
Allan, 26-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2022
A little dated but otherwise clean and comfortable.
Toni
Toni, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 March 2022
Fantastic stay
Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Allan
Allan, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 March 2022
Satisfied
This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
Victoria
Victoria, 10-night trip
Verified Hotels.com guest review
6/10 Good
18 August 2014
Verified traveller
Verified Hotels.com guest review
2/10 Poor
15 January 2014
smiles hide truth
dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed !
wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work!
we were treated disrespectfully when trying to explain the difficulties we were experiencing
not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient
cockroach in room - insects all over work surfaces
we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored
we were moved to another apartment after first night - no help offered or explanation
no parasol on table outside, shower got cold, cold water in pool
when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue
we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner!
no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent.
Rooms were nice and spacious though - I like to finish on a plus!
mw
Verified Hotels.com guest review
8/10 Very good
27 April 2024
Benoît
Benoît, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2023
Josef
Josef, 7-night trip
Verified Hotels.com guest review
4/10 Fair
18 August 2014
Es un complejo bastante antivuo y necesita reforma
La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.